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Carolina Factory Outlet

4.650 reviews
Last reviewed: Sep 20, 2017

Do you agree with Carolina Factory Outlet's TrustScore? Voice your opinion today and hear what 97 customers have already said.

carolinafactoryoutlet.comMember since Mar 2026

Carolina Factory Outlet is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed September 20, 2017.

Customer Reviews

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When we first moved to Hudson Florida a …

When we first moved to Hudson Florida a year and a half ago we found this store right away. At that time we bought a desk ( many compliments ) and lamps for our living room. We decided to buy a home and went back and bought a beautiful (different) Dining room table and chairs. And was planning on just a recliner but ended up with a couch and recliner. Very happy with everything we have purchased at Carolina Factory Outlet and of course Todd the most helpful sales person. When we walked in on a 100 degree day. Would you like a bottle of water? Very nice and helpful through the entire purchase. Also Joe who also was very helpful also. We highly recommend Carolina Factory Outlet for all your furniture needs, you will find high quality furniture, great prices and a lot of different things you won't find in other stores. And of course Todd.

Gail Guimares
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They helped us with same day purchase

They helped us with same day purchase ! Nice selection with prices anyone can afford.

Martha Clark
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Love my patio furniture!

I bought patio furniture and love it! Todd was great to work with.

Dawn Konopka
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Good people and a good product at a decent price!

great people. we had terrific communication with company. the delivery guys were just a touch clumsy the one must have been new because he banged the piece into the wall on the door frame right after we just had it all painted. it was a small nick we didn't see until they had gone. the driver was very pleasant and polite. we did have good service.

Michael Thomas
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We are not comfortable with the …

We are not comfortable with the furniture and let the sales force know about it. We were late in expressing our feelings and let the sales people know we were gone for a month and the furniture was not used during that time. We wanted to exchange for an upgrade but to no avail.We understand the policy on returns and will think twice about any more purchases from Carolina.D. Mondrall

David Mondrall
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Great quality

Great quality, prices, selection and service, I was a big pain changing my mind 3 times but Todd was gracious, professional and patient he has great customer service skills, thank youBetty Andrade

Elizabeth Andrade
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Great deals ,We have purchased many …

Great deals ,We have purchased many items over past couple years here. Todd makes it happen. See Todd at Hudson store for your deal and great service.

Gary Meredith
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Happy with the service!

Very polite, professional, helpful, and prompt in getting us into a comfortable loveseat.

Kifi Mikell
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We've furnished our home using Carolina …

We've furnished our home using Carolina Factory Outlet over the past 2 years. When we think of quality furniture and amazing customer care..we think of Carolina Factory Outlet. Typically we work with Todd because..well because Todd's a little special, but all the salesman are good.

Trudy Ensminger
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Thoroughly enjoyable buying experience

Thoroughly enjoyable buying experience. The salesman knew his stuff, was helpful and attentive without being pushy. We shall buy from them again.

Jim Schieffer
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Great furniture and excellent customer …

Great furniture and excellent customer service!

Abe & EJ Koh
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I am so happy with the living room set …

I am so happy with the living room set i purchased and all the help from Tom the Manager. He is great! Thanks again!SincerelyYvonne Feldstein

Yvonne Feldstein
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My salesman was very pleasant and very …

My salesman was very pleasant and very knowledgeable I will shop there again

Steven Bakke
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Great service and selection

Great service and selection. The staff members were very knowledgeable and genuine. I would definitely recommend Carolina Factory Outlet in Hudson, Florida, and will start there for my next furniture purchase.

Shirley Rutter
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We will shop here again!

We received quality furniture for a great price. The salesperson was fantastic to work with - no pressure tactics, very friendly and professional. The delivery gentlemen were friendly, professional and wonderful. We will go to Carolina Factory Outlet again next time we need furniture.

Dawna Janda
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Thank you Joe and Staff!!!!!!!!

Mr. Joseph Eden and his staff are Fantastic ! We needed to purchase a Living Room and a Bedroom set for our granddaughter. We visited two of the Heavy Hitters in the area and walked out. We visited Carolina Factory Outlet in Hudson and were treated First Class by the staff. We made numerous adjustments and changes and I could not believe how patient and accommodating the entire staff was. After the delivery, we required a minor adjustment....guess what...it was taken care of THAT DAY !!!! I would highly suggest this firm for any and all of your furniture needs. Kindness goes a LONG WAY ! Mr. And Mrs. Aelia Marotta8630 Indies DriveHudson, Florida 34667

Aelia Marotta
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We had just moved to Florida and needed …

We had just moved to Florida and needed to furnish our new home. Shopping at Carolina was one of the best customer service experiences we have experienced. Todd and Joe were extremely professional, friendly, and superb in helping us find the furniture we were looking for. They set up our delivery quickly and the guys who delivered were also professional and friendly..they set up the furniture where needed. When we are in the market for more furniture, Carolina Factory will be our first choice. Thanks for a job well done!!

Robert & Karen Hudson
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I can't say enough good about Carolina …

I can't say enough good about Carolina Factory! I'm from Michigan and bought a condo in New Port Richey. I took a flight down and had only one week to purchase furniture. Chris was my salesman and he went out of his way for me. He came in on his day off, and spent 2 hours with me while I decided just what I wanted. I ended up buying more than I planned and he gave me a great deal. They delivered everything the next day. I am so happy and would recommend Carolina Factory to anyone! Quality furniture at a good price and excellent service!

Beverley Stephens
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Some nice furniture on display just …

Some nice furniture on display just think a MONTH PLUS is a very long time this day and age to have to wait to have delivered 😞... Have company arriving the end of the month and not even a guarantee it will be here for their comfort.Everyone was nice helpful with the process... Just on pins n needles and bummed it takes so long to arrive...

Victoria H Hamilton & Richard S Tucker
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Had I known.........

I bought a couch and love seat. Within an hour of having it delivered I called and said we didn't like it. It was too big and to dark for our living room. They said too bad, once it is delivered no returns or exchanges. I was very unhappy and I want everyone to know.

Sheila
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According to TrustPlane, Carolina Factory Outlet has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/carolinafactoryoutlet-com