Ann DiJon Acklin
Ann DiJon Acklin is always there for me!.
Maria
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ConnectPay Payroll Services
4.421 reviews
Last reviewed: Apr 24, 2025Do you agree with ConnectPay Payroll Services's TrustScore? Voice your opinion today and hear what 22 customers have already said.
connectpayusa.comMember since Mar 2026
ConnectPay Payroll Services is an online company. Based on 21 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed April 24, 2025.
Customer Reviews
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21 reviews
Stay far away
Absolutely horrible experience - please pick any other payroll provider! I spent thousands only to learn they never actually filed reports in places they claimed to. I had to hound them repeatedly and was met with silence ambivalence and attitude. It’s been over 6 months since I stopped using them and I’m still having to call gov offices on a weekly basis to try to understand what they did / did not do and what I now need to do myself to close various accounts out. Total nightmare
L F
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Kathleen G is awesome!
Switching payroll companies was a great choice for the price and the excellent service. Kathleen is our Rep and she is always eager to assist and has or finds the answer. She saves me so much time!! Thanks Kathy, I appreciate you and hope CP does too:)
Leslie
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Best payroll company to work with
Connect Pay has been incredibly efficient and detail oriented for all of our chamber's needs. We were with another company that caused us to pay more in taxes than necessary and they wouldn't clean it up. Connect Pay helped us sort things out even though it wasn't their error. They are so easy to work and have saved us money. They even spent time and walked us through the ERC. I can't say enough great things about this great company!
Suzanne Levine
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Tim Hamilton and his team at ConnectPay…
Tim Hamilton and his team at ConnectPay are absolutely fantastic. Tim took the time to understand my business, and then showed me how I would benefit from ConnectPay's expertise. He saved me 46% from what I was paying through ADP. His service is unparalleled. Tim always picks up the phone when I call with questions, and checks in once a month to see how things are going. I've recommended ConnectPay to all my friends and clients that are business owners. It's always nice to have a vendor that you know, like and trust.
John Mackor
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Connect pay mess with dept of labor
I signed up with connect pay in 2023. In october I got a letter from department of labor saying i failed to comply. I called connect pay and they blamed the DOL but said it was fully resolved. Fast forward to january i am issued a fine by the DOL. I called connect pay and they said they would look into it. It is now march and I have called, emailed multiple times to get an explanation of what happened and all I hear is that their tax department is looking into it. If you want headaches with payroll this company is the right fit for you.
Humberto Dutra
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Easy, accurate and priced correctly
My agency recently left a PEO and moved to ConnectPay. The pricing is great and the onboarding was smooth. The system is easy to understand and I have dedicated support when needed.
JulieS
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This is how it should work
This is how it should work. People who say what they mean and actually do it. Thorough, and responsible. I can count on Connect Pay to do the job right!
Terry Oleksiuk
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Professional and courteous service
Connect Pay has been easy to communicate with during the transition process. When a few little bumps have come up here and there, they were quick to work with me on getting the situation resolved. Very professional and courteous service! Still figuring out the software/platform so that is why just 4 stars vs 5 stars.
Nola Krajewski, Golden Chamber
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ConnectPay makes payroll easy!
ConnectPay makes payroll easy, great technology and one on one personal support should you need it. I have been with ConnectPay for six years and never once had a problem. Great people that have your back.
James Barton
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Keep getting the same error message…
Keep getting the same error message #500! And when I finally do get logged in it won't let me change the client. This SOFTWARE is the worst I've ever had to work with. Looking for a new system!
Wickers Bookkeeping
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Liz Kulis is the reason
Liz Kulis is probably the reason I'm so happy with Connect pay. She goes above and beyond every time I call, and its often. Everyone there is the most professional I've dealt with.
Bryan Chevarie
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Connectpay has provided me with great…
Connectpay has provided me with great service for almost 10 years! Liz is always so nice and helpful with anything that my company needs. I would highly recommend them.
Phil
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Great!
Liz is great! Thanks connectpay
Van Orenstein
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Two outstanding people on my account!!!
Two outstanding people on my account. First, Mike Young whom is my "Payroll" guy and second, the account Service Rep Liz Kulis, she is OUTSTANDING! Liz is always super helpful and quick to respond to my frequent 11th hour payroll changes!
T M
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Everyone is extremely amazing,very…
Everyone is extremely amazing,very professional & always goes above and beyond.
Willie
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The Best payroll services company
I’ve been with connect pay for 6 years, absolute top notch service, all the Reps are more than happy to help, My Rep Liz specifically goes above and beyond every week, checks in with me every week to run my payroll on time. She is a true professional and a pleasure to work with, my sales Rep Charlie Melia is also always available to answer questions, I highly recommend connect pay to anyone in need of payroll services. MikeMystic Painting Co inc
Michael Rassiccia
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Connectpay has simplified and improved…
Connectpay has simplified and improved our payroll processes, allowing us to focus on other aspects of our nonprofit with peace of mind. If you're looking to streamline your payroll operations and enhance efficiency, I highly recommend considering a payroll service. It has certainly been one of the best decisions we've made for our nonprofit!!!!
April Cheatham
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If you’re starting your payroll
If you’re starting your payroll, definitely reach out to them, they are experts! Everyone seems very friendly and super knowledgeable.
Alyson Mathis
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I give Connectpay five starts.
I give Connectpay five starts.We have had nothing but professional service since we started working with Connectpay Payroll Services. They are so easy to work with and always a pleasure.I love seeing their marketing and sales team out and about at numerous local networking events. Nice they are a huge part of our community..
Stacia Kline
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According to TrustPlane, ConnectPay Payroll Services has a 4.4/5 rating based on 21 verified reviews as of April 2026. Source: trustplane.app/company/connectpayusa-com