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Copart is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 1.4 out of 5 stars. Last reviewed March 9, 2026.
This app is outrageous I recommend them to people and they are charging for everything like spirit airlines!!!!They charge to view live auctions and put it in a watch cart they had $59 yearly fees increased to $100 on top of that you pay the extensive Purchase fees at this point i recommend people to go on Facebook or seek other options Copart is not the place anymore
The company requests documentation from you that must be sent physically by mail. Any electronic documents must be printed and shipped by FedEx. They lie to you and tell you they will accept electronic documents, then complain because it isn't on paper multiple weeks later. Their company doesn't own a printer. Don't trust them. Probably a scam.
I have been buying vehicles for years now at Copart and they have progressively getting worse. Car descriptions are inaccurate. They often hide information that should be listed such as mechanical damage. Recently purchased an F-150 that was listed as run and drive with front and rear damage. Vehicle was clearly in a major flood and the engine had a hole in number 7 cylinder. I have seen them run a vehicle on an auction and then change the description and re run it a week later omitting information from the previous listing. Beware.
Absolutely horrific company!AVOID AVOID AVOID!Complete scammers!Sold a car that the said ‘Engine starts’ on their advert. This was not the case at all. It arrived with a completely seized engine, a hole in the battery, major oil leak, major coolant leak and sludge all in the exhaust pipes! Engine would smoke when you tried to start it (would not start).Sent proof of all of this to the complaints department who couldn’t care less. Took absolutely no responsibility. £9k gone.Car was miss sold and hazardous!DO NOT DEAL WITH THIS COMPANY!
Wanted to bid on a vehicle and don't have a business license. Customer service told me I have to register as "individual no business license " but will be forced to use a "broker" in order to bid since I don'thave a business license regardless of what kind of business-I can't bid myself. So, it's misleading because now you have to pay a broker to bid for you. Why? Just the way it is so....bs for me.
Tried to get a delivery arranged for my car, they told me it will take 5-10 working days, that’s absolutely ridiculous, then I tried to arrange a collection in my own expense who I got someone with recovery to go there and collect my car on my behalf, but even with that they told me that they can’t arrange the same day delivery! Like this is my car all I need is collecting it, why do you have to give me days for that.So frustrated by their slow service, there need to be improvements in this company for sure
if there was a 0 i would give.They keep your money interest free despite confirming that they have refunded it, months at a time
I believe they helping other aka in business with other tow companie to steal aka tow my car to make money when the chp of stockton pd wasn't involved with haven it tow your days number
SCAMM!! absolutely shocking and shameful experience!!I was looking to buy ford S max at the first place it was ending letter X AND a AWEEK latter the updated with letter C .The company should closing down for screaming people.
I work w an insurance company. I had to contact Copart about a client's auto that had not been released. Ms. Taiylor L. went above and beyond on a Friday afternoon about 4pm. She could have played it off, but she did all she could to help the client. She is one of the best I have talked to in forever! 5 Stars!
The worse company to used.They gave me a day to pick up the car with an 9 hour slot from 8am to 5pm so I took the day off work and waited and they did not turn up or give me a call to say why they did not turn up.Absolutely useless
I bid on a Toyota tundra for 1200 bucks came out to $2,300 after all of their fees that Toyota was in such bad shape they didn't show pictures of the back end completely full of garbage took me 3 days to clean out all the trash truck is probably worth about $500. Decided to give them another shot bid on a vehicle want it for $600 then they tell me that it has a reserve at $4,000 vehicle is probably worth 2000
If you choose to work with Copart be ready to experience additional unexpected fees. Copart runs a borderline scam using additional fees and auto renewal policies to swindle extra cash out of customers throughout vehicle buying and auto membership renewals. When I purchased a vehicle for $7500 from a copart auction I ended up paying an additional $1000 in various fees to copart to include lot fees after my transport company kept cancelling. The following year my account auto renewed and charged an additional $100, when I contacted copart to cancel my subscription and refund the $100 the company refused stating some policy where they refuse refunds to existing accounts.
Drawn in by the highest offer for my range rover with a seized engine. Arranged collection which was cancelled twice and the 3rd date arranged I waited all day, called several times and was reassured that the collection was confirmed. No show and no call, e mail or any communication. Cannot explain how let down and frustrated I feel. Very pleasant call handlers just completely unreliable
I bid on a vehicle at Copart where the final bid was £3,050, however I later discovered that the total amount payable was £3,776.80, due to extremely high additional fees.These fees were not clearly explained upfront, and I believe this practice is misleading, especially for buyers who are not experienced with car auctions. It feels unfair that buyers can end up paying a large amount for a vehicle they have never seen, inspected, or even fully understood the condition of.In my opinion, the process appears designed to protect the auction company rather than the buyer. The terms and conditions heavily favour Copart, leaving inexperienced buyers exposed to significant financial risk.I would strongly advise others not to buy from this auction without fully understanding all fees and risks. It is far better to inspect a vehicle in person and know exactly what you are buying. Descriptions such as “Run and Drive” should not be relied upon, as they do not guarantee the vehicle is mechanically sound.Buyers should be aware that they could end up paying thousands of pounds for a vehicle that may only be worth scrap value.Based on my experience, I would recommend avoiding this online auction, especially if you are not highly experienced with salvage vehicles.
i was the highest bidder on a vehicle in an auction ref 72941695 in wolverhampton ,the reserve price had been reached and with no explanation the car has been relisted and I wasn't even given the opportunity of a counter offer,an auction is an auction this is terrible business,the reserve was met and i was the highest bidder....why am i not now the owner?
An absolute life saver of a customer service representativie. Cara at the Rochford branch unfortunately had the pleasure of answering my call. By the time I gad gotten through I was streesed, emotional, and probably incoherent. Having an accident that rights your car off is stressful enough however, after being fobbed off by insurance company and jumping through hoops & red tape making the process far more complicated than needed, cara remained calmed and took time to resolve an admin error and accomodate the collection of my vehicle.
I purchased a HONDA CRV EXL 2024 model from copart on the 8th of January 2026 through a licensed agent. The lot number is 95565275However after purchase I realized the car was earlier purchased by another person on the copart platform on 26th November 2025 in a worse condition, repaired it and reintroduced it on the copart platform for resale in December 2025. The lot number was 90014985.This amounts to deception & non-disclosure as per the notes attached Copart concealed information from the buyer. Only damage to the front end was highlighted with nothing on the notes.Very disappointed & deceptive on the part of copart
They came and took my car without calling me first so I could get my stuff out. They still haven't contacted me. I am half tempted to report it stolen since it was taken without my permission and I have a clear title and haven't even talked with my insurance adjuster yet. Im going to recommend that my insurance company find somewhere else to do business. This whole situation is incredibly inconvenient and rude. They didnt care if i could still pickup my kids without buying new car seats that I can't afford.
You have been great to me my was written off before Christmas and a
According to TrustPlane, Copart has a 1.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/copart-com
