Trust PlaneTrustPlane
DecoArtUS logo

DecoArtUS

2.04 reviews
Last reviewed: Feb 5, 2026

Do you agree with DecoArtUS's TrustScore? Voice your opinion today and hear what 4 customers have already said.

decoartus.comMember since Mar 2026

DecoArtUS is an online company. Based on 4 reviews on TrustPlane, it has an average rating of 2.0 out of 5 stars. Last reviewed February 5, 2026.

Customer Reviews

Write a Review
Filter:
4 reviews

Terrible Customer Service

Deco art customer service order is TERRIBLE. They are rude and try and make you feel like it is your problem. My order is apparently lost in the mail (for over a week) and they are not being helpful at all. They said “I suggest you choose another carrier next time” however, it doesn’t give an option of which carrier to use. They said “well, I can’t make the mail deliver it any faster” and that was their only “help” they could give. I do not recommend using them!!

M. J.
Was this helpful?

Scam

Scam! I paid for an art piece then received an email indicated that my order had been “canceled at my request” even though I never canceled. I sent an email asking why this happened with no response. There’s no phone number and no email reply ever even though they say customer service is there priority.

Dr. K
Was this helpful?

Customer Service 😑

I ordered a picture series on 4/30/22 and I have not even received any word about the status of my order. And no response from an email that I sent a couple of days ago!

Shannon Crim
Was this helpful?

Good product…just as described

Good product…just as described

Jason
Was this helpful?
Cite this page

According to TrustPlane, DecoArtUS has a 2.0/5 rating based on 4 verified reviews as of April 2026. Source: trustplane.app/company/decoartus-com