Horrible experience with website
Horrible experience with website, order and subscription cancellation and no customer service. Order kept growing while just looking around; subcription happened without my knowledge, cancellation cost me $22 and customer service was a voice mailbox! I'm furious. The stress of dealing with this for almost 3 hours is outrageous. My credit card is charged. The company can't do anything until the money is out of my account, And then I have to wait for Earth Breeze to refund it. So not only did I fall for Earth Breeze website trap; I had to pay $22 to get out of it. Meanwhile almost $200 is out of my availability use on my credit card and I have no idea when it will be put back. I'm beyond angry. I cannot believe this happened. And I'd like to warn people to be careful on this website. There is an order and subscription trap that is difficult and expensive to escape if you get caught.
Camilla Froiland
Seems like a scam to me. Sheets stick together bad! Doesn't "clean". Leaves very visible residue smears.
The sheets stick together so bad wind up using 5 or 6 sheets but fine since one sheet would only be useful if sink washing a pair of socks absolutely NO WAY would a few sheets clean a load of laundry. Leaves dried on smears on laundry, NOT ACCEPTABLE. If there's any humidity or splashed water the entire package of sheets is one big chunk of GLUE LIKE SLUDGE, gross. WASTE OF TIME trying to pry the sheets apart and way too expensive to be so much trouble to wash a load. I had to use an entire package of sheets for bedding and still no fresh smell...!! Last, simply does not "clean" clothes. I had to rewash with regular laundry liquid to remove easy mild stains.
ComeHere KittyKitty
Predatory business practices
I accidentally signed up for a subscription because it was one of those hidden checks. Had trouble unsubscibing because the website is not user friendly. They refused to refund my money after I returned the item. Held onto my $30 like it was gold.
Elizabeth Doellman
Love the fact that its no pods!!
Love the fact that its no pods!!! It smells so good!! Cleans my clothes great and makes them smell SWEET!!
Silver Diamond
Love this company!!
Love this company! My first order was accidentally sent to the wrong address (my fault). I didn't realize the error until it was too late to update. Earth Breeze sent me a new identical shipment at no cost. Companies like this are few and far between.
Heidi Waggoner
Super great product
Super great product! Your clothes come out clean, with no detergent residue, especially when washing dark or colored clothing. My favorite scent is lavender, but they have other scents to pick from. Their customer service team responds quickly if you have any questions. I
virginia flores
It must have been fate that led me to…
It must have been fate that led me to try this product! It's so easy and convenient, and it cleans my clothes better than any liquid I've used. A genuine thank you for a fantastic product!
Mark Lewing
DO NOT DO BUSINESS WITH THIS COMPANY
DO NOT DO BUSINESS WITH THIS COMPANY. They are sending me shipments that I did NOT subscribe for. I CANNOT GET A HOLD OF CUSTOMER SERVICE TO CANCEL. I am a senior citizen on a fixed income and this hurts me financially. THIS IS A SCAM!!!!!!!!!!!!!!!!!!!!! I will be contacting our State Attorneys Office for them to review this company's nefarious practices. They take a VERY dim view on scamming senior citizens in this state. SHAME ON YOU EARTH BREEZE!
customer
Great product, great customer service
The product is great and the customer service when I had a question about my order, was outstanding. They got back to me immediately and resolved it as a person btw not some AI response. I highly recommend Earth Breeze.
Dina B.
This is a great company
This is a great company! I have been a loyal customer for several years now on subscription. Not only is their product great but I feel so much better about my purchases knowing their commitment to our environment and not bringing more plastic into our world. Great customer service as well!
Ernesto Barrera
Great and fast customer service.
It was 9 pm and Earth Breeze customer service manage my subscription right away.
PanteA
Best Customer service
Best Customer service. My product was late and as soon as I let them know, they rushed out another product. The communication was always quick and polite. I'm sold on this product, but even more so because of their greatest service!!
Kimberly Clark Smith
Great service from Jessica
Great service from Jessica, thank you! Quick, accurate, clear with communication and very kind. I also love your product! Will buy more!
Angela Henderson
My concern was taken care of immediately
Jessica at Earthbreeze took care of the situation with my order immediately. Great customer service in a world where that concept is fading fast. Thank you, Jessica, and thank you Earthbreeze!
Mary
Earthbreeze is our only choice for…
Earthbreeze is our only choice for doing laundry for the past 2 years. Your clothing comes out very clean without residue and the fibers don’t break down. No need for softeners. Great for the environment and their customer service is excellent.
Anonymous
Contacting Company & There Taking Care…
Contacting Company & There Taking Care Of A Order Not Received
scott hama
I had questions about why I was…receiving product I thought was canceled
I had questions about why I was receiving an order after canceling my subscription. I reached out to customer care and received excellent help from Jess - Customer Delight Specialist. I learned what the problem was and given the info to help me understand why. I’m very pleased with the ECO friendly product. I will continue to use the product and order as needed.
Wanda
Great product, excellent customer service
I've been using Earth Breeze Laundry Sheets for quite some time. I love the convient reorder process. The sheets work very well for me. I also love not buying laundry detergent in those plastic containers. Earth Beeze is the way to go! Thier customer service is awesome. Fast and friendly!
Lisa
They resolved my issue right away
They resolved my issue right away. It's Sunday and they were there to help. This company is trying to make the world a better place. We use their laundry sheets and they are so great. No waste, no bulky jugs just a sheet in your washer. It's great!!
Sharon Bernard
Great Company
I've been ordering from them for years, the customer service has always been great. They are so prompt and kind in their communication. The prices are a bit high, but I highly recommend as an overall awesome company.
Laura
