Great customer service
Great customer service! Very patient and they were able to customize all the little details! The ring itself is beautiful and very well done! Super happy with the result
Dave
Was this helpful?
edengardenjewelry.com
4.711 reviews
Last reviewed: Mar 3, 2026Do you agree with edengardenjewelry.com's TrustScore? Voice your opinion today and hear what 11 customers have already said.
edengardenjewelry.comMember since Mar 2026
edengardenjewelry.com is an online company. Based on 11 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed March 3, 2026.
Customer Reviews
Write a ReviewFilter:
11 reviews
I love my ring but theres some issues here and there
I love my ring, however theres 2 things im not so happy about. I did have to have it resized down a quarter size to make it as snug as possible becasue it spins anytime I move my hand. Unfortunately that didnt stop it from happening, I literally cannot make this ring any tighter unless I want to never be able to take it off. Its so top heavy im not sure how to stop this from happening. The other issue is that it doesnt set perfectly with the band, since the bottom of my ring is angled at the bottom to fit into the matching band, theres a tiny gap on either side where the V doesnt fully line up with the band, this really doesn't help with the spinning situation. Im trying to get used to these things because I do really love the look and style of the ring. It was certainly cheaper than most engagement rings out there but I think if you were to look around at some other smaller jewelers you would find something equally as whimsical for the similar price.
G.
Was this helpful?
10/10
I had a major mishap with a previous jewellery company with my engagement ring. I have only had this ring for a few hours and I love it with all of my heart. The quality is impeccable and the attention to detail all the way from the ring to the box it was delivered in felt like a sigh of relief. I am so in love, thank you so much.
ASH PATTON
Was this helpful?
Very happy
Well, firstly the ring is absolutely gorgeous!!And secondly, the Service and shipping was also very flawless.I’m very very happy with my purchase at edengardenjewelry!
Lea Gschneidner
Was this helpful?
A miss for me this time.
The ring is as described in the photos, but the magnification of the details in the online photos make the ring look more detailed than it is in real life. I went with this company because I loved their designs. I did this thinking I would be paying for higher quality and craftmanship. In the end, I was disappointed in size and detail and knew I would not be able to return my ring. ($470 return fee). A month later I ended up ordering a different ring from another company. The Eden Design ring was not a bad product, but over priced for the quality and the gold weight. It's the chamce I knowingly took buying online and ordering custom jewlery. This was my experience but I know they have many happy customers too
J. Dunton
Was this helpful?
An exquisite piece of jewellery ❤️
My partner and I decided to get married after 36 years together. I love nature and plants so I was looking for a ring to reflect this. After scouring the Internet I came across Eden Garden jewellery and their rings were exactly what I was looking for. I purchased an 18 carat gold wedding ring with oak leaves and acorns. I did leave it until the last minute, but EGJ were excellent in their communication and customer service. The ring arrived in plenty of time and exceeded my expectations. It is absolutely beautiful. I highly recommend this company for their products, quality and customer service. Thank you.
Helen
Was this helpful?
Wonderful experience
First of all, the quality of the stone and the artistry of the ring is stunning. I get many compliments on the ring. Second, I had some questions about the ring before purchasing, especially since ordering without seeing the product in person. The company answered my questions and responded in a timely manner which reassured me I was purchasing from a reputable company. Overall, the company was a delight to work with!
Lisa Coats
Was this helpful?
Endless variations
Endless variations, great design, fast production and delivery. Awsome customer support and pro advice.
A Po
Was this helpful?
Great Service, Unique Design
Smooth buying experience, delivered on time and amazing customer service. Really unique design inspired by nature and endless selection of stones and settings. My partner loved it so much!
Chico
Was this helpful?
I can’t say enough positive things…
I can’t say enough positive things about Eden Garden Jewelry! I purchased a ring as a gift, and it completely exceeded my expectations. It’s absolutely gorgeous, with stunning craftsmanship, and it arrived in beautiful packaging. The customer service was exceptional as well. I had countless questions since I didn’t know much about jewelry, and they were incredibly patient and thorough in guiding me through the process. This experience went above and beyond what I hoped for, and I couldn’t be happier with such an important purchase.
Jekaterina
Was this helpful?
Unique rings, personalization, zero taxes
Kinda shocked no one’s reviewed yet.. these guys are awesome! I customized my ring, got free shipping to the US, and zero import fees. Super smooth experience. Totally recommend!
Advanced_Brick
Was this helpful?
Cite this page
According to TrustPlane, edengardenjewelry.com has a 4.7/5 rating based on 11 verified reviews as of April 2026. Source: trustplane.app/company/edengardenjewelry-com