Unhappy experience…
I made several calls and sent several emails to purchase replacement stars for my Fir trees with no response. After several MORE attempts I finally got a response. It took several more emails to get the correct stars and then to get them ordered. I requested 5 which was suppose to come in 1 order. The order arrived with only 3 stars. Sent yet another email to get my 2 remaining stars and 1 arrived. Again sent another email and now my last one is suppose to finally arrrive this week. Poor customer service and unhappy with the warehouse winding fill the order correctly.
Donna
set of three light-up birch trees
We purchased two of their birch tree sets in November of 2023. Two of them quit working just as the warranty period expired. When I contacted them, they responded quickly with a solution that worked for both of us.
Katherine Bartcher
It's a process and worth trying.
It's a process and worth trying.
علي السيد
Great customer service
Great customer service. Fair pricing. Fast shipping.
Roy Miserendino
The trees are very light
The trees were easy to put together, and look very nice. The problem is that they are so light they blow over in the slightest breeze. They'd be great for indoors, or a sheltered outdoor space, but as a holiday display in my front yard they don't work well.
Debbie
GREAT CUSTOMER SERVICE
I had a problem with one of the six trees that we ordered from them and they solved my problem and sent the necessary part to fix it. They truly stand by their products. Frank was quick to respond and quick to get my part shipped to me. I will certainly order any of their products again!!! Great customer service!!!
Tim Priestley
Beautiful and easy…what’s not to like!
Super easy to put together and bend branches to your liking. They are beautiful and I’m considering using them as my Christmas tree trio.
Darlene Trembulak
Fast shipping
Fast shipping. Product was better than expected. Easy to put together
JCAP
Beautiful Tree
An exceptional product! The lighted tree was so well made! All I had to do was take it from the box and plug it in. There was no need to arrange the branches. It was ready to go. When lighted it's absolutely beautiful.
Vikki G.
Order arrived in 2 days
Order arrived in 2 days. Packing and quality very very good.
Ramona Jordan
Box arrived on schedule
Box arrived on schedule - and was not damaged. Tree inside was quality and I've had no issues with the electrical plug getting hot!
Laura
Beautiful trees
Item is beautiful and the price is very reasonable. Shipping was quick
Patty Braendle
The online part replacement was…
The online part replacement was perfect! I received the power adapter i needed in days and customer service told me exactly the right part. Prefect. Thanks
Julie DiTraglia
Great shopping experience
Correct item delivered. Arrived when promised. Easy purchase for the replacement power cord.
Allen S
The freight cost is a rip off
The freight cost is a rip off
Jim Rhoades
Solar Components
Although the replacement/extra part list (solar panels and power sources) is tough to navigate, after locating them, placing the order and getting the product was a breeze.
RodneyH
I had an exceptional experience with…
I had an exceptional experience with Ehomeinc (Lightshare), particularly my correspondence with Lily. Her timely, effective and polite communication skills in helping me sort out my issue was incredible. She’s certainly an asset to any company that is fortunate to have her. I highly recommend this company!
Nancy P
Replacement Part Fits and Works Perfectly
We had a Lightshare cherry blossom tree for a number of years, at least five or six. We left it behind when we moved so we replaced it with the same tree. However, the dimmer attachment we had didn't fit the new tree. I ordered a new dimmer adapter from E Home and I am happy to say it fits the new tree and works well. I'm looking forward to many years of enjoyment of our new tree.
Iris Z
Ordering was easy
Ordering was easy, and my order arrived quickly.
Andrea B.
Order is still WRONG/request refund and…
Order is still WRONG/request refund and still no answer WHAT DO I DO??Please refer to order number 57401423/request for return 2/17/25
D Brown
