Do you agree with Factory Direct Jewelry's TrustScore? Voice your opinion today and hear what 203 customers have already said.
Factory Direct Jewelry is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 28, 2026.
I was concerned about buying gold online, and jewelry in general. The process was seamless and I received the necklace fairly quickly. They were very responsive when I had a question regarding a discount offered. The took care of it immediately. I am very happy with the quality and design of the the necklace I purchased and received. Excellent rating and review of product and services.
I bought them to cleanse my properties the land here already feels Justified and the atmosphere is lighterMy mama loves my purchases as much as I doThank you
Very cute but much smaller than I expected. Will probably give them to my granddaughter
Satisfied with my purchase
my Friend suggest it to me and it was Great quality
Top quality jewelry! Fast shipping!
Super! Absolutely super from looking on-line at the available religious jewelry, through purchase (ease - like a hot knife through butter), and then shipment - received much earlier than I expected!
Quality of my pendants looks amazing. It what I purchase came on time.
Happy with the customer service as well as the beautiful cross.
They helped me out on a FedEx issue.Very understanding with the support.Thank you.Loved the quality of my purchase
Was easy to purchase and navigate website, the delivery was on time and easy. Also the quality of the work is beautiful.
This is a beautiful replacement for our daughter who lost her first one of 20 years.I was looking for her a new one and liked this one very much. She will not get it until 3.26.2026, her birthday,so we'll have to wait for her response, but I'm am sure she will like it immensely. Thank you.
Was fast, is reliable. And beautiful!
Everything was great.
The piece is beautiful, but not as solid or substantial as it appeared on the website. For $50 I didn’t expect some tremendous chunk of jewelry that met every expectation, but, as I said in the title— it’s flimsy. Artistically the piece is beautiful and the service was quick and convenient. No complaints there.
I love my St Francis medal. It is beautiful!
I'm sadly disappointed in this purchase.It's a silver ring filagree design. The design isn't the problem. The quality is what I'm not happy about. It's very thin!I've only worn 2 days and the bottom part of ring is already uneven. This ring is very thin and flimsy.
Good quality and fast delivery! 10/10
Exactly what I was looking for the quality and size couldn't be better.
My daughter loves the gold horse studs. She rides and says they are very comfortable.
According to TrustPlane, Factory Direct Jewelry has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/factorydirectjewelry-com
