Exceptional Service and Support from Food Label Maker
Exceptional Service and Support from Food Label MakerI had an outstanding experience with Food Label Maker. They helped me create accurate and professional nutritional facts for my product, and their guidance throughout the process was exceptional. The team made everything easy to understand and stress-free, which is rare in this kind of work.I want to give a special shoutout to Rana Khoury, whose follow-up and attention to detail went far beyond my expectations. Her dedication and responsiveness truly made the difference. I’ll definitely be using Food Label Maker’s services again—and again. Highly recommended!Derwin Horne Popcorn Pancakery
Derwin Nelly Horne
Great service
The quality of work and communication was very professional. I received my labels quickly and was very pleased with the service. I would highly recommend this company to others and use it again.
Queen
Thanks to Food Maker Label my Navy Bean Soup is legit!
My experience with Food Maker Label was so EASY and FAST. I love this company and I have already returned for my second label.
JayVon Muhammad
A million thanks!
Aya has been so helpful! Thank you for all of your help always and making the process to incredibly easy!!!
Dana Martinez
My experience with food label maker was…
My experience with food label maker was easy to navigate from the introduction on the website, to Aja Jamal reaching out to me and understanding that I just needed one label and to walk me through a quick easy, comprehensive professional process to make my label in two days!!!! Bravo thank you so much for that
Tony Ambrose
Customer service at Food Label Maker is…
Customer service at Food Label Maker is the BEST!!! Always with a smile in the notes, attentive and efficient. Thank you
ann
Terrible user experience and interface
Terrible user experience and interface. So little support to complete what is already a difficult and complex process. Customer support, while reasonably responsive, has not been equipped to really support customers. I have found a better platform and must more supportive people elsewhere.
Scott Nowlan
Avoid until major issues are addressed
Due to open my new shop soon and decided on using these for creating labels and using costing for my menu.Platform looked and felt simple enough for anyone to use as i was going to have someone enter all the data for me.I had entered one item and noticed immediately a few flaws in the platform.Minor issue- all prices are in $ and cant be changed to £ - not a big issue as prices are shown on our labelsInconvenient issue- they dont use any liquid measures other than quarts, gallons & ounces. I'm in the UK and we use the metric system. You can select the recipe as a liquid recipe but this doesnt change any settings other than tick a box stating its liquid. The only way i could do this is if i weighed out every liquid i use as each one has different density. Way to time consuming and not accurate at all.Another inconvenient is when recording the ingredients with suppliers name or brand name, this shows up on the labels. So Brakes baked beans doesnt show as beans. The label ends up being twice as long as it should. So simple baked beans on toast showed as Hovis Thick White Sliced bread (plus ingredients), Lakeland Dairies Salted Butter (plus ingredients), St Nicholas Baked Beans (plus ingredients), Kerrymaid Grated White Cheddar Cheese (plus ingredients) where as it should have simply been:White Bread (= ingred), Butter (= ingred), Beans )+ ingred), Cheese (+ ingred)Major issue - nutritional data is calculated wrong. When entering Kcal, i checked it against nutricalc, nutritics & other databases data. Everytime i checked a different kcal value, the resulting KJ was way out.E.g. Kcal is 181per 100g - food label maker calculated 757.3 KJ, but everyone else calculated 753. Doesnt sound like much but when this is one ingredients in a 10-12 ingredients dish, it causes major differences.Percentages are way out as well. Create the exact same dish on 4 different platforms.All stated 19% fat per RDI, food labelmaker had it at 14%.All stated 9% kcal of RDI, Food labelmaker had it at 16%Also here in UK, we dont track Sodium in mcg, only Salt in g. But there isnt an option to add salt in g on the platform so each ingredients Salt levels needs to be calculated manually by divide weight of salt in g by 2.5, then mutliply by 1000 to get the sodium level.I contacted them via email and was told to check my settings (made sure label was UK, which it was))I emailed back to state i had done everything correctly (i'm not new at this by a long shot) and got the standard, I've passed this on to our tech guys and will get back to you. Absolutely no good when i am due to open soon and Platform looks all good until you check the actual data. Until the calculations are adressed, i would avoid this platformStupidly paid for a years subscription (£250 approx) for this and until the above issues are addressed, its no more than an expensive recipe costing website.The website seems to be aimed at people who dont use the metric system, or any liquid measures and not worried about incorrect nutirtional data.Also before signing up, make sure you use an old redundant bank account that you only out money in as needed. I have requested a refund based ont he fact theyve sold a faulty system but havent been given this despite the website also stating that the GUARANTEE REGULATORY COMPLIANCE ("Our nutrition experts are always up-to-date with the latest food labeling regulations and guidelines and work closely with the food authorities in different markets to ensure the labels are generated in compliance with current laws. Our ingredient database is also based on the USDA-ingredient database to ensure accurate nutrition facts for each ingredient. Any new ingredient added to our database is verified and cross-checked by one of our nutrition experts before going live for public use in our software")Ive also noted on forums and other reviews on here that they will keep taking payments until you cancel the subscription, but there isnt anywhere on the system that you can actually cancel the service., so if you sign up, expect for recurring charges to come out of your account.I use to use Kafoodle before but for what i was using, this software seemed a better option.I'll be going back to Kafoodle now
sarah owen
They renewed my subscription without…
They renewed my subscription without telling me or authorizing it. I stopped using them about 8 months ago, yet they still charged me another year. I asked for refund, they refused.
Todd Stump
Was a game-changer for our business!
Was a game-changer for our business!The software is superb in comparison to other labeling tools in the market. They had all that we needed and their team even built for us what we were only dreaming of to help scale our recipes & operation
Nasser Kotb
Extremely user friendly
Extremely user friendly, efficient and with EXCELLENT customer service. So far, the easiest subscription I've ever made!
Reem
Easy to use nutrition software
Simple and clean nutrition software, easy to use. Staff got us migrated over and were extremely helpful in getting our data cleaned up a bit, and take suggestions seriously and have even implemented some of the things we've asked for.There are a few features the software is missing but overall it does what we need to create labels and ingredient lists for our business.
Charlie Demsky
The software is super easy to use and…
The software is super easy to use and at an extremely reasonable rate.
Sabrina Speroni
Super Simple and user friendly.
Super Simple and user friendly.Make regulatory compliance for Nutrition labels very easy.Great for managing recipes
Mamdouh Seoudy
We asked if we can obtain full…
We asked if we can obtain full Nutritional reports up and down on excel insttead of side to side. I look forward to the end product.
Kaitlyn Wyke
Food Label Maker has done an excellent…
Food Label Maker has done an excellent job guiding us thru the transition from our previous label maker software to their product. they offer excellent customer service at a excellent price. we are a company with over 3000 recipe's and we were very concerned about this transition, hover Food Label Maker did a great job and made the switch very easy
ira
