Vw up
Bought a vw up from these guys had it 5 months now the paint around the filler cap and 2 rear arches is bubbling and rusting, contacted Dave for advice but no response. Very strange for the paint to do this I'm confused. My own fault for not seeing the car once prepared at Leeds not on delivery. Got a costly spray job now, a simple reply would suffice. Are dealerships warranties not 6 months any more. Ok update on car 20th July 2025 I bought from this company air conditioning unit doesn't work after regas so sold without a working air con unit. Engine management light stuck on had it to a auto electrician and the abs bulb has been removed to hide the abs issue can't believe garages can get away with this, it's in black and white when it was done on the laptop screen. Just in process of contacting governing body regarding this illegal act. Stay away.Just a update on this I have just got shut of this bag of crap from these cowboys lost 2200 pounds in 8 months because of the rust and abs light been removed. You have been warned.
Darren
under £5000…
Do not buy a car from them under £5000 as I did and now after 1000 miles and only I have to now spend a lot of money on my next mot because of the patching up they did
Michael Nixon
David was very helpful and the process…
David was very helpful and the process was so easy and straightforward. The car is in a perfect condition. Thank you guys
Idowu Onaadepo
Brought my daughter a VW up from this…
Brought my daughter a VW up from this garage, great little first car. the sale person was a great help, nothing was to much trouble, and he listened to my daughters wishes and found the perfect car for her. The car has been great, I recommend them to any friend looking for a car.
John
2 nd car ive bought from these guys
2 nd car ive bought from these guys, excellent value, great service & nothing is ever any trouble, even when I had to go back once with the first car. Keep up the good work G5, i'll see you again for my next car
Paul Bainton
Poor after-sales service, caveat emptor
I bought a Citroen C3 from G5 Cars at Cleckheaton in November 2012, less than a year old, the price was very good, car was ex-lease and in very good condition. It was delivered for no extra charge, so far so good. When it was delivered there was ONLY ONE remote locking key fob, no spare wheel and the inflator pump and kit that should have been there instead of a spare wheel was missing plus one of the headlamp bulbs was blown and finally no handbook or paperwork of any kind inside the car.
You could say that I should have checked all those beforehand, but they are all items I would expect to be there, especially a car that's under 12 months old. When I phoned to ask I got a rude response and was told in no uncertain manner that I could not speak to anyone about these issues. My letter following up the phone call was ignored.
It cost £140 to get a second remote key fob, then there's the inflator kit and sorting out the headlamp and getting a handbook which really is necessary to sort out the details which I reckon added at least £275 to the overall cost.
Potential buyers should go over the cars in great detail and check everything BEFORE parting with any money and be extremely cautious of this dealer because once you have paid you get NOTHING in the way of service.
As a postscript, the car is fine and meets my expectations, it's the service and people at G5 Cars that are the disappointment so caveat emptor! you're buying AS IS.
Critical Thought
