Nothing but class I sent my iPhone they…
Nothing but class I sent my iPhone they got it... and with in hours they gave me the FULL amount they had promised me.. I will be doing business with them again...Thanks
William
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Gadget Lab
4.329 reviews
Last reviewed: Nov 26, 2025Do you agree with Gadget Lab's TrustScore? Voice your opinion today and hear what 29 customers have already said.
gadgetbuyback.comMember since Mar 2026
Gadget Lab is an online company. Based on 29 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed November 26, 2025.
Customer Reviews
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29 reviews
Fraud
Got my prepaid label to mail my phones in, then went to check status and the company shows closed permanently. So where's my phones and why do none of the phone numbers exist? this company is a fraud
Dave Anderson
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Got an Iphone from through Reebelo<…
Got an Iphone from through Reebelo< Lasted 4 months and the only remedy is to return for replacement or repair leaving you without a phone for who knows how long, Avoid both Gadget Lab and Reebelo and save yourself a headache.
G J
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A total rip off
A total rip off. After ordering and paying for item, they tell me they can't deliver until I pay $1.95 shipping AND this has to go on a credit card. Pinterest ought to watch what they let advertise!
Nancy
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Fruad
I don't know anything about this company but was charged on a debit card twice without any knowledge of the company. I filed a complaint with the FTC and still waiting for a reply.
Dennis Brown
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was by far the fairest and fastest…
This was by far the fairest and fastest transaction. I highly recommend!!
Lori
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Gadget Lab the Greatest
I was hesitant because of the mailing the phones and not seeing anyone face to face and the what if’s. However, Gadget Lab was perfect. I knew when they received the package they emailed within a few hours of getting the package with the offer. My 2nd package my phone was still on the blacklist. They gave me time to clear it and kept inspecting it every time Verizon said they removed it and hadn’t. One of the guys even took time out of his weekend to check the phone for the 3rd time. They paid top dollar which my phones were in cases the whole time I had them. But Gadget Lab was great and went above and beyond. I recommend them to everyone looking for top dollar and took care of their phones. If your phones were never in cases and has scratches all over then u won’t get top dollar. Come on would you pay top dollar for a clearly used phone? Gadget Lab is honest, great payouts, and go the extra mile for you, I highly recommend then
Jonna Fernandez
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Great Company and highly recommended
The whole ordering and payment process with Gadget Buyback from beginning to end was clear, quick, easy, and hassle free. I highly recommend GadgetLab and would use them again in the future.
Al
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Very quick payment sent
Very quick payment sent. Would use again!
Bryan Watson
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Do not use this company!
Do not use this company!! we bought an xr through them and w/in a couple of days the battery didn't work. We mailed it back and they said that we damaged the phone which is why the battery didn't work. LIES!!!! There was nothing wrong with the phone. Do not use this company
RB
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Fast & easy
They provided clear instructions for me to sell and I received my payout via PayPal the very next business day!
Shalonda Pellam
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Excellent price for cracked iPhone 11
Gadget Lab purchased my lightly cracked iPhone 11 for a price significantly higher than offered by other companies or than Apple's trade-in value. The transaction was handled transparently and quickly. Everything went very smoothly and there were no glitches.
John
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Great support; high offers; quick payouts.
Customer support on the phone was quick and good. They offered really good buyback price and paid within 24 hours of receiving the item.
Leo
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Smooth and easy transaction
Sold my iPhone 12 Pro to them and the whole experience was super smooth. Great communication. Sent the phone to them on a Friday and got paid on Tuesday. They are extremely strict in evaluating the condition of your phone, so be forewarned. But I'm not lowering my rating because what they say on their website is exactly how they grade the phone. I would definitely sell my phone or other electronics to them if the opportunity arises.
James Jankowski
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Excellent customer service
Excellent customer service. My phone somehow was locked when they received it, but they walked me through the process to get the phone unlocked and sent the check fast!
David
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Know their onions…!
Chose Gadget Lab based on their excellent reviews. Soon as they looked at my mobile identified the problem. Repaired and returned in 24 hours. Friendly experts who know their onions !
Peter O'Garr
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Very fast honest and professional
Very fast honest and professional. I received much more from this company than I was quoted from a few others. I will definitely tell my friends about them.
Sonya
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Best offer I could find.
Best offer I could find.
chase carnes
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AMAZING SERVICE!!
AMAZING SERVICE!!! Quick fast. Support phone # A1 helping! Don’t go to nobody else and this coming from a black man!💯💯💯
Manny
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Process was quick and easy
Process was quick and easy ! Got the most value for my iPhone with gadget lab! Would recommend
Marianne Burgess
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Cite this page
According to TrustPlane, Gadget Lab has a 4.3/5 rating based on 29 verified reviews as of April 2026. Source: trustplane.app/company/gadgetbuyback-com