Service Case Your ticket ID is: #LC00122124
Your ticket ID is:#LC00122124. This service case started on August 4th and I still can't play on my Skytrack simulator. Golftech just closed my simulator and tells me to log in to theirs website. Which looks like an internet store. I don't have a login and the simulator id doesn't work.When I ask how to log in and why they closed my simulator, they stop answering. Totally frustrated that a company can treat their customers this way.
Sonny Månsson
Package or nothing
Bought a package of lessons, but was not able to use them all before they expired last summer. Returned back today, one year later to buy a single lesson, and was given a lecture about not using all my lessons and that he had to give them away free to someone else to get his credit. I expressed my inability to conform to the restrictions of multiple lessons in a short time and my preference for a la carte style. The instructor stated “maybe this is not the place for you”, and recommended we just go ahead with today’s lesson. This did not set well with me and even after a 35 minute drive to get there, I chose to leave.Really disappointed with the instructor as well as the business model.
Spencer Bertram
DO NOT DO IT UNTIL THEY REPLACE THE MANAGER
Don’t do it until they replace the mngr at Naples walk location cancelled my upcoming lessons Due to the fact that I had a very unpleasant experience at the session provided by the mngr at Naples walk location He began the lesson by explaining to me what my previous instructor(who he fired) can and cannot do as a golf tech instructor and continued by telling me that he “has been trying to get him fired for a long time now”. (One should not be bragging that to a client)During the lesson he continually yawned throughout as I was keeping him awake . He then proceeded to try and instruct me while telling me my stance is “horrible” (which is on tape) my backswing is “awful” and then ended on a real good insult that I was “atrocious “I advised him that I never had a lesson ; yet he continually insulted me throughout telling me he “calls it as i see it” I do not believe that this person has the correct tactics for instruction as one should teach with encouragement not by berating!At one time he made me feel that I was wasting his time. I felt as though he was of the opinion that women should not be a part of this game? I paid $ 1200.00 for lessons plus brought in three referrals!!!I am now looking for a total refund As I will not continue to put myself through such misery trying to better myself .In closing I have also contactedCorporate and will be in touch with them until I am reimbursed I expect full payment reimbursed on my credit card or send a check to me in the full amount I paid.I will not settle for anything less than the full reimbursement as you can use my three referrals to cover the one decent lesson I had with whom you fired. Again a full reimbursement is order . I will await your /corporate confirmation /Cb
Carol Bruno
Poor customer service
Bought WTX+ two years ago but battery is already failing and I want to know if it can be replaced. Asked the question via the on-line help desk 4 weeks go. I am still awaiting a response despite a second reminder to them.
David
Great service
Great service, shipped well before date stated and a great product !
Karen
I ordered a Skycaddie for 2 day …
I ordered a Skycaddie for 2 day delivery. It was supposed to have arrived yesterday but didn't show up. I called customer service today and was told that it didn't make it to the post office. No apologies, no resolution and a rep who hung up on me without a good solution. Unacceptable and I will never be using, nor recommend, this company again.
Beth Hill
Satisfied customer
Purchased and received as stated
Randy Sandborn
ordered product on line
ordered product on line - order was duplicated and returned one item as directed - after three weeks, still waiting for news of the refund of over $100. never work with them again - no satisfaction..After 3 weeks recieved 1/2 price refund on a product never opened. Order at your peril.
Margaret Coffey
Great experience
Good price, fast shipping, right product.
Alan Mendel
Highly recommended vendor.
Great selection, great price and fast shipping. Highly recommended.
Quang H. Duong
easy as pie
made the punchase onlineno taxno shippingreceived when promisedtracking was a breeze
regis
Great product and plenty of email …
Great product and plenty of email contact from the company to ensure my satisfaction with the order.
Wiley Wilkerson
Garmin gps is just what I expected and …
Garmin gps is just what I expected and wanted. Works great. Service was easy and efficient. Excellent.
Paul Obringer
Best price for product purchased
Best price for product purchased, no sales tax and free delivery. Arrived on time as promised. Can't do better than that.
MARSHALL GRALNICK
Great service as I expected.
Great service as I expected.
Carl Gerhardt
I used my Golf Buddy Voice 2 last week …
I used my Golf Buddy Voice 2 last week and after reading the instruction guide I was wondering if I made the right choice of products. When I got to the course and started playing the ladies voice gave me the right distances I needed for all eighteen holes. This is certainly going to be my golf buddy!Jimmy M. Cobb
Jimmy M. Cobb
Love the fast service!
Can't beat the excellent service from this company!
Connie Presson
Great price and fast shipping!!
Got a great price on the Bushnell Neo rangefinder!! Had within three days, packaged well!! Can't wait to get back on the course to try out the newfound technology!! It's too cold right now!! Would recommend Golftec!!
WYS
Excellent service.
Couldn't be more pleased with the product or the service.
J. Wayne Smith
Great to deal with and FAST shipping.
They beat EVERYONE'S price and got the product to me as fast as they promised. Will be doing business with them again!
DUANE BROOKSHIER
