Do you agree with www.grocery.com's TrustScore? Voice your opinion today and hear what 7 customers have already said.
www.grocery.com is an online company. Based on 7 reviews on TrustPlane, it has an average rating of 1.3 out of 5 stars. Last reviewed December 21, 2025.
My mother ordered something they had marked up 75.00 more than the original merchant. Have called numerous times and havent received purchased item yet and it normally takes 2 days as its corned beef sandwiches. Total SCAM!
Absolute scam. This site is nothing more than a shady dropshipping operation that takes your money and ignores you afterward. They completely misrepresented the item I purchased, and when I “applied” for a refund, they just ignored me. Do yourself a favor and stay far away. Even the 3-star reviewer said the business was unresponsive—that should tell you everything you need to know.
On 12/31/24 ordered two boxes of Resse large pearl Tapioca. Each box was to contain 6 7oz packages. What I got on 1/18/25 was 2 7oz packages. Can not recommend ever doing business with this company.
GROCERY.COM NO LONGER OPERATINGOrder not being processed. They are no longer operating. STOP ordering anything from this website.
No response on my applejuice order
They copy and steal listings from Amazon and Walmart and then increase the price to unsuspecting consumers. I am a brand owner and they have listed my products on their site without approval and they just copied what we have on our Amazon listings. I suppose if they then get an order, they turn around and place an order on Amazon with the unsuspecting customer's information and the product then gets dropshipped to them. Very shady way of doing business. Do your research, order direct from reputable companies and avoid this website because every product on there is less expensive elsewhere.
DO NOT ORDER FROM THIS COMPANY! They have products listed as cases and they are not quantity cases. We purchased a “case” of drinks. After we purchased we realized it was only 6 drinks. I immediately went to the site to cancel. No option. It was late but I called the business, no answer left voicemail to cancel order immediately. Sent email to the only email received (orders@), no reply. Called again several times the next day, no answer, left voicemail to cancel order. Also went through PayPal to cancel because they already processed the order (you can’t do anything until they accept payment). The next thing we received was a shipping email, it went to spam so I didn’t see it until later. Product is now shipping. Then we received a reply to our message in PayPal after it was shipped. They can’t cancel the order because it already shipped. We can refuse shipment and then they “will get us the right product”. But of course no mention of a refund. So we are stuck with 12 drinks (because I ordered 2 “cases”) for almost $75. Do not order from them expecting customer service. They will ship it so they don’t have to refund you. I’m still going to report them to PayPal but it probably won’t do any good.
According to TrustPlane, www.grocery.com has a 1.3/5 rating based on 7 verified reviews as of April 2026. Source: trustplane.app/company/grocery-com
