Respond to questions and resolve issues.
Respond to questions and resolve issues.
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HomeSafe
4.350 reviews
Last reviewed: Feb 28, 2026Do you agree with HomeSafe's TrustScore? Voice your opinion today and hear what 1,143 customers have already said.
homesafe.comMember since Mar 2026
HomeSafe is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
spammy type snail mail
ok so today I get snail mail from HomeSafe saying the following Important NoticeAttention Eric *****This letter is to inform you that the property's home warranty at my address may be expiring or may have already expired. Our records indicate you have not contacted us to get your Home Service agreement up to date. Please call us at 1-800-775-4912 immediately as you still may have time left to activate a warranty replacement plan on your home before its too late. When your home warranty is no longer active you are at risk of being financially liable for any and all repairs. However you still have time left to activate a warranty replacement plan on your home before its too late. First off my home was built in 1951, I got the house after the passing of my mom. I never had a HomeSafe warranty. I find this piece of mail predatory in nature. I never dealt with this company. It is designed for those who are older who have no clue that they are being scammed into getting something they don't need.
Eric T Lewis
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Satisfied Customer
The overall concern for taking care of my issue and the response time was great! The whole process was seamless.
D. Osborne
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Went to cancel this contract and got…
Went to cancel this contract and got havoc for 30 minutes on why I shouldn't cancel and going over the contract when I said I already looked it over. They dont stop when you say I'm just canceling please. They keep going on and on, degrading you for your choice, that your wrong. Then after hanging up on him, he proceeded to call me three times. I just kept hanging up on him. Really ridiculous!!
Lynda Lane Marrone
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Everything you're company did was…
Everything you're company did was great. Communication, service, and experience.
Rick Johnson
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Excellent service
Excellent service
Mark Latimore
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Very professional
Very professional,patient,and knowledgeable.Thankyou ! Laura
Laura Porr
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Helping understand my policy
Helping understand my policy. Plus the price, more offers.
Marilyn Rouse
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The representative was informative
The representative was informative, pleasant
Nell F Chapman
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misleading
First off, they are misleading. they claim 24/7 claims. I would think that would mean even Sunday? Well no, we are in the dead of winter here with no furnace. So, I would say again. I would find that misleading, boarding on false advertising. So I am going to contact the Better Business Bureau and the Attorney General of New York State. So I would stay away from this company.
Wayne Nero
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Always quick and easy to deal with.
Always quick and easy to deal with.
Robin B
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They helped me with my AC ,the guy was…
They helped me with my AC ,the guy was friendly and knew what to do fixed the wires and on his way
Rose Hurdle
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Thank you Venetia for solving our…
Thank you Venetia for solving our situation so quickly and equitably. Appreciate your professionalism.
Russell Henning
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Everyone was helpful and informative
Everyone was helpful and informative. My experience was really good and I appreciate your employees kindness.
Sheila Lewis
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the person i talked to was very patient…
the person i talked to was very patient with me and be got things done.
charles dean
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I just needed a booklet on what is…
I just needed a booklet on what is covered under my policy . The lady was very nice and sent me what I asked for
Ginger Penton
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Home Safe to the rescue! 5 star!
The people at Home Safe were very pleasant, and helpful. It truly was refreshing to be able to talk with people, not a recording, and be given easy directions and any needed help to get our claim filed and a quick and fair resolution.
JustAnswer Customer
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PAYING MORE FOR A SERVICE CALL THAN WHAT MY CONTRACT CALLS FOR US UNHEARD OF, JUST TO GET OFF EASY
I had to pay more for the service call than what my contract calls for. I had to pay $112.00 and some change and actually I should only had to pay $65.00. Regardless, that all they had to do was reset the electrical outlet. My microwave wasn't working and I am not tall enough or knew enough that what was wrong. I think you owe my the difference. Same thing happened on my last claim.
Mary Wells
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They were quick and thorough
They were quick and thorough
customer Gary Murray
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Work was done well
Work was done well. Workers were friendly and polite
Sandra Starr
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Cite this page
According to TrustPlane, HomeSafe has a 4.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/homesafe-com