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Hot Chocolate Design

4.650 reviews
Last reviewed: Mar 1, 2026

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hotchocolatedesign.comMember since Mar 2026

Hot Chocolate Design is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

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I own at least one pair of each style

I own at least one pair of each style. They're all so comfortable.

Jay
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Runs large

Bought size 6 sneakers and they were at least a half size too large. The cushion felt great, but unwearable in the size. Also bought the clown platforms that came with what looked like blood on it and a chipped strap buckle. Ordered another pair and they’re also big, but the size 5 was sold out and they’re less floppy than the sneakers.

ShopTilYouDrop
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You sent the wrong color

You sent the wrong color. Make no further contact.

Patti Randall
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Love Their Shoes!

I love HCD shoes. They are stylish, cute, and comfortable. The designs are so creative and make it possible to wear with so many things.

Max
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The clogs are cute

The clogs are cute, durable, well designed, comfortable…I have multiple colors and the shipping was timely.

アネラ
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Shoes are of great quality and always…

Shoes are of great quality and always unique. ...delivered promptly ...a good company to deal with

david
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My shoes were so cute 🥰 delivery was on…

My shoes were so cute 🥰 delivery was on time

Maria Collins
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Awesome design

Awesome design: Sea Beauty. Great price. Fast shipping.

Syndy
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Fast shipping

Fast shipping. Wonderful packaging and beautiful presentation

T.McDonald
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I own 6 pairs of "hot chocolate"…

I own 6 pairs of "hot chocolate" shoes..each one cuter than the other..the fit, the COMFORT, and the CUTENESS!!!...don't forget about the box that it comes in!!!...I ABSOLUTELY LOVE "hot chocolate"!

the surly mermaid deli
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Hot Chocolate footwear is awesome!

Hot Chocolate footwear is so cool, super cute and comfortable. Geared for people with a sense of style that doesn’t quit. I love all of my shoes from this company

Karas Cahill
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First timer...

This was my first time purchasing from Hot Chocolate and it won't be my last! Im quite surprised at the quality of the boots so far. I work long shifts as a hairstylist on my feet so Im very particular about the shoes I wear. I was able to wear my new boots all day for my shift at work without even breaking them in and they were still comfortable on my feet by the end of the day. That's nothing short of a miracle! Plus, they're super cute design and Ive already received tons of compliments! I did buy a size bigger just in case and Im glad I did because they're the perfect fit.

Valued Gaia Member
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I have 7 pairs of Hot Chocolate shoes…

I have 7 pairs of Hot Chocolate shoes and love them ALL. My coworkers all ask where I got them, so hopefully you get more customers. The Emerald Witch boots are AMAZING!

Katie Mask
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I love these shoes

I love these shoes! So fun and fashionable. I am addicted.

Emily
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Unbelievably comfortable and Uniquely adorable

These are by far my favorite shoes. I own 4 pairs of flats, a pair of wedges, and a pair of their new boots. All of them are the most comfortable shoes I've ever had the pleasure of wearing. The flats, in particular, are my favorite because they don't dig into or rub my heels when I walk. I've never gotten a blister from these. Let's not forget about the amazing designs. Personally, I go for the "Dark Chocolate" designs, but they are all so unique and adorable. Something for every personality. Highly highly recommend this brand.

Monica
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Shoes of Joy

We love the shoe design and packaging. Its the extra fun little things that make ordering fun. Ex: the candle to stick in my cake box to enjoy the celebration of my shoes inside. Happy Shoes and Happy Packaging. Very fun and functional.

Andrea Krumins
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Well-made, cute-be sure to size up

Prior to my most recent purchase, I had three pairs of hot chocolate shoes, two sneakers and a pair of flat sandals. I recently purchased under the Valentine’s Day special buy two get one free. I got a pair of boots, a pair of platform sandals, and a pair of sneakers.All the hot chocolate shoes are really excellent quality and very colorful and cute, and I appreciate they are vegan. I will say I only have two tiny little gripes: you do need to size up I have found; they do not have half sizes, and I personally find they run a bit small. for some reason, though the sneakers run the smallest of all, they fit only with very thin socks, and there is some size disparagement between pairs like two size 8 will be sometimes an eighth or a quarter of an inch difference, which can be a lot when you’re trying to pull on sneakers with no give. That said though they are super cute, I love all the colorful designs, and I definitely will keep shopping from them!

Erin
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I sent 2 emails saying one of the pairs…

I sent 2 emails saying one of the pairs of shoes I ordered came without a moon attached to the bow. No response. I also sent a picture. This is not the first time I have received a pair missing something. It would have been nice to get an email back on the problem.

Kelly Daigle
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I love everything about these products

I love everything about these products, good quality, beautiful and great customer service!!

NICOLICCHIA GLADYS
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Great product and customer service.

The site is easy to use. Products come without hassle, look great, and last a long time. And they even include little extra thank you messages, so I feel valued.

customer
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According to TrustPlane, Hot Chocolate Design has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/hotchocolatedesign-com