different prices than advertised :(
the website advertises one price and then directs you to another site that is about 50% more.
gary granato
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Hotels
2.211 reviews
Last reviewed: Nov 27, 2025Do you agree with Hotels's TrustScore? Voice your opinion today and hear what 11 customers have already said.
hotels.uk.comMember since Mar 2026
Hotels is an online company. Based on 11 reviews on TrustPlane, it has an average rating of 2.2 out of 5 stars. Last reviewed November 27, 2025.
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11 reviews
Absolutely disgusting company.
Absolutely disgusting company.
Customer
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Ensure if you boook you get a confirmation email
Hotels.com did not confirm a reservation to my email address so when I cancelled a few bookings free of charge this reservation was left live. I was then charged nearly £200 for a no show in Montenegro.Without a confirmation or other communication I am struggling to get hotels.com to refund this. Also my card provider isn’t interested.How can a company book on my behalf and provide my payment details to a 3rd party without confirming the contract with me.Beware!!!
Stephanie Cuttell
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This company are a total scam
This company are a total scam. They advertise fake low prices per night, eg. £28.90 then when selected for a week stay, the price is over £600. Please report this site to Google.
Leppard
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Scam company
Scam company. They try to block your reviews. And they try to take your points. The discounts and points and useless. Better to book direct. They once tried to place me in another region completely from the booking. May take more action cuz they just try to give you points and try to take them away
Newman
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Good good site
Good good site
Adeeba Shahzadi
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DO NOT USE THIS COMPANY
I am the owner of a holiday let property that is being advertised on their website without any agreement or knowledge of them doing so! I have tried to contact them to take the advert down without success! Do not use this company or any related company eg Planet Hotels etc
RICHARD BARKER
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Perfect hotel
Perfect hotel
Shakoor Memon
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Best hotels in the UK. Every facility in the hotels. Very Humble staff.
Best hotels in the UK .Every faciltiy in this hotels. Very Humble staff .Quailty of food is great.
Syed saqlain Hyder bukhari
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Be careful with this. Booked two rooms thru this…
Booked two rooms thru this hotels.uk.com company, allmost got charged for six rooms by booking.com. I had to pay 330£ penalty because of hotels.uk.com.
Lkit
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Insecure payments & customer data, no thanks!
Went online to book a hotel, only to land on hotels.uk.com and several parent sites of QBGs.Honestly, I'm absolutely disgusted by the poor standard of security. Customer & payment data are insecure & use a protocol from 1996; in breach of PCI compliance. Even the most rudimentary of checks fail, despite the privacy policy stating they take security seriously.Very lucky I didn't enter any personal info. Would avoid if you value your identity.
Paul Moore
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According to TrustPlane, Hotels has a 2.2/5 rating based on 11 verified reviews as of April 2026. Source: trustplane.app/company/hotels-uk-com