We updated a room full of furniture…
We updated a room full of furniture with Geralyn Marshburn. She was great to work with. She listened to our likes , dislikes , and our concerns . She came up with several options and price points in which she helped us narrow down. Ultimately allowing us to pick the best quality furniture within our budget.Geralyn accompanied the delivery men Q, Brian and Clay the day of delivery. The crew was top notch. All were friendly, courteous and professional.The Conrads
Scott Conrad
Laura Newland was our interior…
Laura Newland was our interior decorator at the Mount Pleasant J&K Home Furnishings. She volunteered to come out to our house to get an idea what we were looking for. My wife and I do not have a good sense of design. We know what we like and do not like but have no vision. Laura was very patient and helpful in figuring out how to meet our needs and give us a design we loved. She even helped us with paint colors and options to repurpose some furniture pieces in other areas of the house. Laura also was very accommodating to changes to the original order with no sense of sales pressure. Highly recommend Laura and will use her for future design needs we have.
Beth Kekacs
Sofa purchase
I purchased a Basset sofa and was assured by the salesman that the loose back pillow cushions could be made in a particular style. When the sofa arrived, the pillow style was not as I had ordered. I appealed to the store to correct the problem and was told that the cushions were standard for that sofa. My choices were to return the sofa and pay a restocking fee, have new cushions made at my expense or live with what I received. I also learned that the salesman who sold the sofa had left the company, so I had no recourse with him. I doubt I will purchase anything else from J and K as a result of my experience.
Deirdre
We are repeat customers
We bought a Tempur Pedic mattress here a couple years ago and when we wanted a new side chair for the living room we returned to look around the store. We were greeted, given some suggestions and allowed to browse casually. We found a chair that suited us and Lisa Miller assisted in our purchase. It was delivered 2 days later by 3 very polite young men. We appreciate the quality of the leather chair, the comfort for us and the bonus was that it was on clearance sale! We would recommend anyone to stop in at J&K Home Furnishings. We found the quality and prices at some of the other Beachy stores was not up to our liking.
Dana Hoisington
Excellent selection and customer service
Ryan was so easy to work with and answered many questions about mattresses and furniture. I shopped around hard and they made me the very best offer and were the best to deal with. I am very happy with my experience.
JP
Power recliner has never come
My sister ordered a power recliner for $2800. She was told it would take a month for the special order. 3.5 months later she has NO chair. She is disabled. They have her money and now wont return her calls. I would never shop there. BEWARE
Beth McConnell
NORA PEARSON
We highly recommend purchasing your furniture from J&K HOME FURNISHINGS and especially from designer and salesperson NORA PEARSON. Nora is a true professional and helped us tremendously. She came to our home and gave us excellent design ideas and suggestions and as a salesperson she was extremely helpful in helping us find what we needed at the best possible sales price. We highly recommend J&K HOME FURNISHINGS and especially NORA PEARSON.
Ken BEATON
We went to JK Home Furnishings because…
We went to JK Home Furnishings because we wanted to deal with a local store to purchase our Dream Cloud mattresses. The sales people were polite and helpful but after we paid nearly $4000.00 for new mattresses and bases, it took nearly a month to get them. While I understand they can't necessarily control the shipping from a supplier, they need to know how long things will truly take and be upfront and honest about it. We were told to expect the items in one to two weeks. We had issue with the first mattresses and had to order replacements and so far it has been the same experience. I would recommend using a company that stocks what you want locally if you don't want to go through the hassle of waiting and getting excuses when you call to find out what the status is.
Marty Phillips
Great customer service at the store…
Great customer service at the store always, was a great delivery, and set up!
BARBARA HONDO
Quality AND Comfort
Geralyn was kind and knowledgeable. She helped us with design options and found the perfect sofa for us. Delivery was quick,easy and the sofa is high quality, extremely comfortable and beautiful. We highly recommended Geralyn and J&K
JOE and GINA
Excellent shopping experience
Tammy was well informed and help my husband and I select all custom Living Room furniture. She was a pleasure to work with and made the experience effortless.
Melissa Hanna Compton
We were told 8 weeks then called and…
We were told 8 weeks then called and told 8 more weeks…. We are still waiting
Cooper Jordan
Customer service is superb.
Customer service is superb.
BETH RAUDABAUGH
Okay
Service at the sale was great, delivery was good, credenza door doesn’t close properly though.
Srogers
Happy Customer
Lisa Miller, my sales representative was extremely knowledgeable patient, kind, and was diligent to find what I wanted through the entire process! I am grateful for the quality of the furniture and staff! I will definitely shop here again!
Andrea Wimmer
Great experience
We ordered a blue sectional. The color was perfect. The furniture arrived weeks earlier than expected. They stored it until we were able to accept delivery. There was no issue with the delivery. The delivery men were very nice. Grear experience
Nettie
Quality furniture
Great experience with my furniture purchase. They were very accommodating to my needs and were a pleasure to deal with.
MARK MULLIGAN
Professional
Have used J & K many times and their service has always been superb!
PATRICIA and ALFRED MORRIS
Phone Order
I called the store and ordered a second bedside table. The item was in stock and I arrived the following day to pick it up. Such an easy and convenient process!
Ruth McDonough
I love my swivel leather chairs I…
I love my swivel leather chairs I purchased from J&K. They were exactly what I was looking for to complete my family room. The delivery was equally as satisfying.
Sheon
