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JODOGO

4.126 reviews
Last reviewed: Mar 2, 2026

Do you agree with JODOGO's TrustScore? Voice your opinion today and hear what 29 customers have already said.

jodogoairportassist.comMember since Mar 2026

JODOGO is an online company. Based on 26 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed March 2, 2026.

Customer Reviews

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I was panicking when thinking about all…

I was panicking when thinking about all the luggage I had to get to my 30-45 min away caraousel..with a toddler alone.Looked up any luggage service..found Jodogo .. they were responsive RIGHT away... I only was expecting them to grab my luggage and check them in. Let me be on my way..No.. they went ABOVE and BEYOND.They personally stayed with me..checked me in..took my purse, laptop..my bags..walked me through TSA..took me to my lounge.. waited while I took up food for my daughter..enjoyed my meal.. then also grabbed me from the lounge to the last leg of boarding my flight.When I say I had absolutely NO ISSUES...no issues AT ALL!!! I would recommend anyone..especially single parents as myself to use the service. Especially to a far away carasoul...Top knotch!I was so elated..I talked Andrews ear off at how easy it was! I'll be using the service going back home!

Yas S.
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Very nice seamless experience

Very nice seamless experience

Muna
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Comfort from afar

Recently our 15 year old daughter went on Exchange to Colombia. She had a 12 hour layover in Newark and was travelling on her own. JODOGO and especially Mr Philip were exceptional in looking after her and keeping me informed of her status. It really allowed me to relax being so far away. I would highly recommend JODOGO and if you get Mr philip you are even luckier.

Colin Alexander
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Can’t fly any more without your…

Can’t fly any more without your services.You company makes the whole process painless.Thank you

alice
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We have had a positive experience…

We have had a positive experience booking VIP service in Roma airport from booking and the service itself. Client oriented team, quick response and easy booking make this service very comfortable!

Alexey Kamynin
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Very approachable

Very approachable, prompt response and took great care of my parents

Kunal Roy
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Professional service

Amazing! If you are in a rush and don’t have much time between flights these guys will get you there no matter what! A very professional service from start to finish all done by simple Whasapp communication.These guys are the best in the business!MarkDublin, Ireland 🇮🇪

John Rules
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Excellent airport service was provided

Excellent airport service was provided. I am happy with your service.

chandrika s Chandu
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Great service!!

Great service!!

Santhosh
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Exceptional Airport Assistance at JFK — A Stress-Free Start to My Journey!

I recently had the pleasure of using JODOGO’s airport assistance service at JFK—and honestly, it was a game-changer. From the moment I stepped out of my ride, their team made the complex and often stressful airport routine feel smooth, seamless, and dare I say, even enjoyable.Upon arrival, I was greeted by my Mr James, who was not only punctual but also exhibited a level of professionalism that immediately put me at ease. They helped with luggage, escorted me through security, and handled all the formalities, cutting through the usual clutter and confusion of the terminal.The team moved like clockwork. Whether it was government IDs, customs, or airline checks, they always seemed one step ahead. I appreciated the calm confidence and transparency—they explained each step without overwhelming me with too much information.What really stood out was the customized attention. It didn’t feel like a cookie-cutter service; it felt tailored just for me.One of the best parts? Clarity around costs. I received the full quote upfront, and it matched exactly what I paid—no surprises. And knowing someone was handling the logistics gave me peace of mind to focus on more important things, like preparing for my trip.Verdict: ⭐⭐⭐⭐⭐If you want to bypass all the airport hassle, streamline your journey, and treat yourself to an experience that’s comfortable, reassuring, and outright efficient, look no further than JODOGO. Their JFK airport assistance service delivered above and beyond—I felt more like a VIP than just another traveler.

Sailesh Sigatapu
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Mrs Dimitri got me to my transit in…

Mrs Dimitri got me to my transit in time with a very short window & the price of this company was the best in comparison to many others - would recommend.

Maryam
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Great experience at DFW

Great experience at DFW, prompt communication and co-ordination. The greeter Abram was very professional and helped us in immigration and luggages (we had quiet a few big ones). Overall great service.

Srinivasan Vaidyanathan
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Excellent service in Milan airport

Excellent pre- service by communicating via WhatsApp. Great service at the airport - Davide was very helpful and patient with my mum even through they didn’t speak the same language!

Marina
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The experience was incredible, will repeat for sure

The experience was incredible. They were available for us all the time.I have been using this company for all my travels and they’re always on time. Even we are already in flight, they will arrange the service before landing.

Mari Paz Eyang
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Well done, JoDoGo

I've used JoDoGo for my 87 year old mother for 2 years. Their service is exceptional from start to finish. I'm a bit high maintenance in that I want the best experience for my mother. JoDoGo responds to every email/text in a timely and courteous manner. Their network spans the globe to ensure 24/7 communication. My mother experienced excellent service at the airport. JoDoGo is very coordinated and have met and exceeded our expectations from inquiry, to reservations, to post reservations, to managing my high expectations. This miraculous technological and engineering web works well. I thank JoDoGo and recommend them highly. -Viji

Viji
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“I used this company’s services for my…

“I used this company’s services for my minor son while he was in the United States, and I was very impressed. They took care of everything quickly and efficiently, kept me updated the whole time, and reassured me from a distance. My son was treated very well from baggage check-in to VIP security. Excellent service — I highly recommend this company!” thank u to Terrance also .

coralie chauvet
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Timely

Timely, polite and helpful

Shahar Chaskelevitch
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Great experience with the Jodogo meet…

Great experience with the Jodogo meet and greet service! I booked them for my wife, who was traveling with an infant at LAX. Communication was easy, and the greeter was there ahead of schedule, making everything go smoothly. Highly recommend!

HASANTHA
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Horrible - worst experience ever!

Company did not stick to any of the advertised promises:- no English speaker- met after immigration- person meeting us did not know we had ground transportation arranegd through them - had to give them phone number- luxurious groudn transportation was a 1960s van held together by duct tape and no functioning AC- when trying to cancel departure service during the ride to the hotel in broken van, company acknowledged their fault but still charged 10% cancelation fee and refused to give any money back for arrival service

Alf Tischler
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These people are idiots

These people are idiots. I wrote to them asking for assistance with an international departure from Chicago on Qatar airlines; I sent them all of the flight information, time date, etc. Also that there were 5 heavy bags [books]. They wrote back and offered arrival assistance and help through customs for $425.00. I don't think they can read. Avoid them at all costs ... just one frustration after another. Dr. E

Michael Philips
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Cite this page

According to TrustPlane, JODOGO has a 4.1/5 rating based on 26 verified reviews as of April 2026. Source: trustplane.app/company/jodogoairportassist-com