Today as the driver came to tow my car…
Today as the driver came to tow my car it felt like I was doing something to help someone else ,My heart hurt but it was a different kind of pain a relief to know that as a child my Mother always said "One man's junk is another man's treasure",it would have been easy to give to a junk yard for parts to sold but it is easier to give to help some one else...Thanks for all Your Help
Sallie Miller Coleman
They were easy to deal with on the…
They were easy to deal with on the phone. But when I needed to make a change of address, they did not update with the correct information. And at 4:57 in the morning, my phone rang with the tow truck operator coming to pick up a vehicle that was in my personal driveway with another vehicle parked in front of it. So I had to wake family members up to move everything around so the tow truck driver could take the vehicle. The paperwork that was sent to the tow truck driver had incorrect information on it that I do not recall stating when on the phone. It was scheduled for 10am to 2pm pick up. This was in a very quiet neighborhood that is filled with war veterans that do not appreciate being woke up early to post-traumatic noises.The tow truck driver was VERY nice and apologetic, even though none of it was his fault. Since the tow truck driver is an owner-operator and was 3 hours away from his office it did not warrant asking him to come back at a later time.
Andy
All of your people were very patient…
All of your people were very patient even though I was nervous and not very patient.
James Arvantes
I wanted to return my license plate…
I wanted to return my license plate this morning You waited a little longer, my only option was today. But the guy who does it is very disciplined patient That's why I gave you 5 stars.
Meron Gebremichael
I had great experience while all phone…
I had great experience while all phone conversation. I think they doing great service for the kids that need help.
Fekadu Deme
Knowledgeable and kind phone agent.
Phone agent very knowledgeable and took all my info and set up the vehicle donation date.Towing company did not call me for pickup time. Yet your Phone agents called me to ask if towing company called me. I said nope. Agent immediately got in touch with the tow company and the vehicle was picked up by 5 pm the same day.
Steven Krasner
The tow driver was very courteous and…
The tow driver was very courteous and professional.
Dennis Lytle
I have 23 tickets from a car donated to…
I have 23 tickets from a car donated to kids car donations . I have obtained a copy of the release of liability, but that does not stop the tickets from coming to my address under my name. These tickets, not including late fees come out to $3,680. I am a retired grandmother living in fear that one day I will be pulled over and put in jail because I donated my car to a scam operation and owe a large fee.I have been to the DMV which tells me I am have done all I can do. I have sent copies of the tickets to Karskidsdonations - but they Have not stopped the flow of tickets coming to my home every other week.Most of the tickets are from the same address where he is parking illegal. I am tempted to drive to this address and take my car back. Will this car owner complain to the police with over $ 3600 in tickets received from his front door? Why haven’t they towed the car away?You just want to do good- and not suffer crazy consequences - life is tough enough !
corey
Fast service.
Fast service.
Cree
Correction of my previous review
Correction of my previous review. They have sent the letter but it was lost on my mail. Thank you for the phone called today!!
Zoila Norwood
Love dealing with old school caring…
Love dealing with old school caring people who love what they do
Bruce Stoeklen
Great service and fast turn around with…
Great service and fast turn around with the first phone call. Tow company was on time and MANNY the Tow truck driver was friendly & professional. 😊
Morningstar Calhoun
Just wish I could have gotten a call…
Just wish I could have gotten a call when they're going to pick up truck.
Teresa Benway
HENA. B
It was an easy experience.
Martin Bernal
My donation car was promptly collected…
My donation car was promptly collected and all the necessary receipts and acknowledgements were just as quickly delivered to my email.
Melissa Doyle
Very efficient and good communication
Very efficient and good communication
Fiorella Centeno
Needed Input With Tme And Date.The experience was very informative and…
The experience was very informative and relaxing. Everyone kept in contact with assistance.
Estelle C. Grainger
The efficiency of donate to pickup of…
The efficiency of donate to pickup of vehicle
Brian Collier
Excellent !!!
Excellent !!!
Hayin Leung
Smooth and easy thank you
Smooth and easy thank you
Karen Wallace