Trust PlaneTrustPlane
Kindlytoys logo

Kindlytoys

3.250 reviews
Last reviewed: Feb 4, 2026

Do you agree with Kindlytoys's TrustScore? Voice your opinion today and hear what 383 customers have already said.

kindlytoys.comMember since Mar 2026

Kindlytoys is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.2 out of 5 stars. Last reviewed February 4, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

A great reminder for my grandchildren…

A great reminder for my grandchildren of the things they have to do at bedtime. My favorite was the next to last: get tucked in :-)

MARIA
Was this helpful?

Customer service was very helpful

Customer service was very helpful. Products are very nice.

LORI Morrison
Was this helpful?

False Advertising

I bought two of the Montessori busy boards because they stated they were made in the USA. The back of the board is clearly stamped Made in Ha Noi, Vietnam.

Susan Silver
Was this helpful?

Order Early

We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package." It ended up not getting to us before our family Christmas party. The quality was nice and it looks great, just order extra early before you plan to give the gift.

Darren Wallace
Was this helpful?

Customer service was amazing

Customer service was amazing, quick response from a real person! The Christmas ornaments exceeded my expectations! I absolutely love them!

Tori Taylor
Was this helpful?

Very misleading advertisements and ship times

Do not order from this company unless you have a few weeks to wait for your item to be delivered even though they advertise next day shipping, they do not ship next day but instead do a pre shipping label. Customer service is horrible and just keeps asking you to be patient ? How can you be patient when you order for Christmas and they then tell you it will be here on the 27 th ? Last I knew Christmas was on the 25th not the 27th. I made sure to only order because it is on their website “ next day shipping” then after when I looked on the progress and emailed them I was told that it takes 3-5 BUSINESS DAYS to make and then another 5-7 BUSINESS days to receive! Where was all that info when they were advertising to get orders for Christmas? Been dealing with Vanessa in customer service and she could care less that it won’t be here till after Christmas even when I explained to her that her website was very misleading and she should let the customers know that if you order anything here, it will NOT be shipped the next day and you will have atleast a two week time period for your orders. That would have been nice to know ahead of time and I would have NEVER ordered from them. I guess they don’t care about the customer and will continue to just get orders and your money. Look elsewhere because this company is very misleading and it’s not about the time it takes but more the way they mislead you and then could care less if you get the order in time or not. Very disappointed and will NEVER order here again!!

Daria Jones
Was this helpful?

I ordered 2 items a piggy bank and a…

I ordered 2 items a piggy bank and a baby first ornament. Neither have arrived and says label was created Dec 10th and has not changed in the tracking I have emailed twice with no response I have called with no answer and texted and got no reply. Is this company even real?

Jayme
Was this helpful?

J.U.N.K. !!!!!!

Well... If they had the option for pictures to be uploaded, you'd see why spending the $$ here is a WASTE. The paint is peeling off the letters just from the CHEAP tape used to hold the letters in place. I ordered and paid for a name puzzle with animals and sounds. What i got was a wooden name plate in primary colors with paint chips missing, NO ANIMALS. NO SOUNDS. NOT AT ALL HAPPY.

MaryJane
Was this helpful?

Super for Distant Grandparents!

Easy to order and coordinate with a registry, great products, perfect delivery!

Eleanor White
Was this helpful?

My grandson loved it!

My grandson loved it!

DeAnn Mankin
Was this helpful?

Havent received a respinse yet

I have ordered many ornaments and been happy. This time around tgere was a mistake where i was given the "our 1st christmas" house instead of "merry christmas". I have emailed and called but havent heard a response yet on how we can fix it.

Tara Smith
Was this helpful?

The gift was as advertised and niece…

The gift was as advertised and niece love the Kalo wooden learning set

Sarah Friedrich
Was this helpful?

Grandson will grow into this toy

Grandson will grow into this toy. Still a little bit young for him.

J K
Was this helpful?

I ordered an ornament for my grandson…

I ordered an ornament for my grandson and what I received is not what I ordered. I left a message for someone to return my call to fix the problem and never received a call back. Very disappointed.

Patricia Mandonado
Was this helpful?

Amazing quality!

I was a bit skeptical ordering my nephew’s name puzzle from here but this was an amazing gift, really high quality and vibrant colors! Loved it!

Ayesha Akbar
Was this helpful?

Exactly what I wa ted...great price

Exactly what I wa ted...great price

Gretchen Stine
Was this helpful?

Easy of ordering

Easy of ordering, timely delivery, no negative issues

betty jensen
Was this helpful?

Product is really nice!

Product is really nice!

Denise Govoni
Was this helpful?

It has been a month and although…

It has been a month and although customer service is good - my packages keep coming back undeliverable which makes zero sense. I’ve never had problems receiving deliveries. For this to take this long with multiple attempts to get my order is insanity.

Kristina
Was this helpful?

Great toys!

Great toys!

Wendy, customer
Was this helpful?
Cite this page

According to TrustPlane, Kindlytoys has a 3.2/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/kindlytoys-com