FAKES
Shoes ordered arrived but obviously fakes - DO NOT BUY FROM THESE PEOPLE
Scott Wright
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Matoyli
1.948 reviews
Last reviewed: Mar 7, 2025Do you agree with Matoyli's TrustScore? Voice your opinion today and hear what 58 customers have already said.
matoyli.comMember since Mar 2026
Matoyli is an online company. Based on 48 reviews on TrustPlane, it has an average rating of 1.9 out of 5 stars. Last reviewed March 7, 2025.
Customer Reviews
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48 reviews
Fake website stole my money!
Fake website stole my money!
GP
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I ordered shoes Jan 5 2025 it’s Jan 21…
I ordered shoes Jan 5 2025 it’s Jan 21 2025 still haven’t received my shoes 😒I will not be ordering from this company any more 😒😒😒😒😒😒😒
Nettie Carter
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Scam warning!! Do not order!!
Yeah, this company is 100% a scam. I got a tracking number but they were shipped from IL to LA. I live in IL, the post office is literally down the street from my address where they shipped them from. After 4 weeks with no movement I emailed them and they told me don’t worry. I just checked the tracking and they are on the way to LA. Someone is getting a order but it’s not me. Already reached out to PayPal.
Adam
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This company is fraudulent
This company is fraudulent. Thankfully I paid through Paypal and got my money back. They sent me a bogus tracking number and the package was never sent.
Mrs. Watkins
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I ordered a pair of sneakers weeks ago…
I ordered a pair of sneakers weeks ago got nothing, tried emailing and email gets returned, no tracking information available!!!! SCAM
Karla Rios
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I order Nike air max least 2 weeks ago…
I order Nike air max least 2 weeks ago and I never heard from an update or received anything about them not even a email they stole my money and everyone else who reviewed this site said don't buy from them they were right never buy or order anything from this site trust don't make the mistake I've made from this site
Glen Spady
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I have ordered shoes from them
I have ordered shoes from them. The shoes are a no show. They are a scam. I should have known better. Don't waste your money.
Adonai Colon
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DO NOT USE THIS COMPANY!! You WILL lose money!!
Every email I send is refused. I’ve spent a LOT of money on these shoes. I just needed a larger size. I’ll kiss the $172 goodbye and give a BAD review every chance I get!! So, now I get to buy ANOTHER pair!! BUT NOT FROM THEM!!!!!!
Mary Warren
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‼️🚨⚠️SCAM ALERT⚠️🚨‼️
I ordered a pair of Jordans on Dec 10, 2024 and received an email of the invoice. Here it is New Years Day and still nothing. No interaction just Zilch, NOTHING! I’ve tried emailing them from their listed email addresses but they get returned with not being found. Total scam. Can anyone give me an email address to use make contact with them because the ones I’m using apparently don’t work.
Mr. Me
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The Products are fake
The Products are fake. In vase you want to return your Order nobody is answering your Mails, no Phonenumber.
Patrick Witfeld
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BETRAYAL!
BETRAYAL!! Ordered a pair of sneakers, they NEVER ARRIVED. Write to the Company- they never responded! 180 Euros down the drain! Don’t order anything here- this is criminal behavior!
Nana Gonzalez
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Very dissatisfied and frustrated
I purchased a pair of shoes for my husband and waited weeks, they never arrived. After complaining they offered to send me another pair. Those did arrive but the sizing was wrong and they refused to respond to my requests to return them. I don’t know who these people are but don’t waste your money. $155 down the drain!
Marla Duncan
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Never got shoes that I ordered
Never got shoes that I ordered. Got fake package tracking.
Chad Jones
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DO NOT PURCHASE ANYTHING FROM THIS…
DO NOT PURCHASE ANYTHING FROM THIS BUSINESS. THEY TOOK MY MONEY AND ARE NOT GIVING ME ANY INFORMATION ON MY ORDER THAT I STILL HAVEN'T RECEIVED. TOTAL SCAM
dustin holland
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I ordered Space Jams
I ordered Space Jams. They came and one shoe was smaller then the other plus they are fake! So don’t buy from this site.
Matt Davis
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Let me describe their Scam
Elaborate Scam- This is how it worksOrdered shoes. No confirmation. Nothing. Reached out a week later, no response. No phone number only an email address that goes unanswered. Challenged the charges with PayPal. As soon as I challenged the charges, PayPal gets back to me with a UPS tracking number provided by the seller. However, while I am waiting at home for delivery, I look up the tracking number on my phone and it says delivered but there is no package. I call UPS and despite the package being delivered in my town, UPS informs me that the the delivery address has a different name and different address than my own. I see on the UPS website that it’s a business name that accepted the package so I drive to the business and the package with that tracking number is there but it’s not shoes but ink cartridges which the company ordered. So what’s happening is that as part of the scam they are providing PayPal with a legit tracking number to the town I’m in but the sender is not Matoyli and the receiver of the package wasn’t me. I reported the scam to the FTC. Hopefully their website gets shut down soon.
Jason Strofs
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It's an elaborate scam
It's an elaborate scam. I never got the shoes but somehow they've come up with a legit UPS tracking number showing the shoes were delivered. I'm fighting it with PayPal. How the scam worksYou see a product online that you want to purchase (shoppers report encountering this scam through social media ads.) You click on the link to the company's website, find the product, and check out. Shortly after your card is charged, you receive an email saying the product is out of stock and they will refund your money. You wait several days for the refund to post to your account, but it never does. Then, when you try to contact the online shop, no one responds.One consumer reported to BBB Scam Tracker in December 2024, "I saw the ad of this company for a wet tshirt and I ordered that, after waiting for 2 months with poor contact from the team, they said "they were out of stock", finally they sent it and the package was lost. They sent me a second other as replacement and it was not the tshirt I ordered, I contacted them and they haven't respond my email nor social media post. Scam!"Another shopper told BBB Scam Tracker, "The order went through and money was taken out of my account. After more than a week of long wait for my order to ship, the order got canceled (saying the size ordered was out of stock) and the money was never returned to my account."The truth is, the product likely never existed in the first place, and scammers hope you'll never notice you didn't get your refund. However, if you used a credit card, you should be able to contest the charge and get your money back.
Kerri
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BAD CUSTOMER SERVICE
I ordered 2 pairs of men's sneakers. Received them and wanted to exchange one of them. Contacted customer support, they asked for a picture of which one I wanted. Sent picture a couple of times per their request, then I sent several requests for a response. Now I am totally being ignored. Stuck with a pair that doesn't fit properly. BAD CUSTOMER SERVICE
Betty Ponder
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Fake store Scammers I ordered a pair of…
Fake store Scammers I ordered a pair of shoes they provided me with a reciept but no tracking number after several attempts to email them asking for a tracking number they provided one saying the order was in L.A. after a few days and they never moved I asked them what was the deal in which they provided a different tracking number with the order saying Grapevine Texas but never moved I have filed a dispute with my bank as they being a fraud n a scam they also need to be reported to the better business bureau as well
Ronnie Rogers
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Cite this page
According to TrustPlane, Matoyli has a 1.9/5 rating based on 48 verified reviews as of April 2026. Source: trustplane.app/company/matoyli-com