Always there to help and always friendly
Always there to help and always friendly
Charla Grant
Was this helpful?
Zing Health
3.950 reviews
Last reviewed: Mar 6, 2026Do you agree with Zing Health's TrustScore? Voice your opinion today and hear what 1,265 customers have already said.
myzinghealth.comMember since Mar 2026
Zing Health is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed March 6, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Caring Company
Caring and informative very helpful staff.
R. Lademan
Was this helpful?
There was a honest with my check up… yes they was honest with my check up. Tell me when to expect my papers and how long I’ll have to wait.
There was a honest with my check up that was helpful to me. They listen to my listen to me. They make sure I was comfortable escorting me to where I need to be then let me sit in the waiting room for hours so that’s more. That’s the most important thing to me. Thank you very much.
Dorthy Bridges
Was this helpful?
No need to worry
My concern when selecting Zing over other choices was the acceptability of this plan. It has been a smooth transition with no issues with any of my medications or doctor visits. Very pleased with my decision to switch to Zing.
Darlene Gettle
Was this helpful?
Customer service was helpful in…
Customer service was helpful in explaining what was needed and faxed the form to my doctor's to get it done.
customer
Was this helpful?
Customer Service seems to be…
Customer Service seems to be nonexistent.It was very hard to find a phone number.It is very hard to find the correct website to go to. I must say that your apps are excellent, which is the really the only way that I can communicate.
Sylvia Roach
Was this helpful?
Communication with Zing personal
So far each time I have inaction with anyone from ,Zing it has been positive. They explained what the insurance would offer to me and so far it's been ok.
Patricia
Was this helpful?
I was informed that only one of my…
I was informed that only one of my prescriptions would have a copay. So far 5 have. Not what I expected.
customer
Was this helpful?
Everything is going fine except the…
Everything is going fine except the issues with my c-pap machine. I lost 150.00 in rental fees and I've got to turn in a basically new machine, go without one for a few weeks, then get the same exact machine again. I was going to turn in Monday the 9th of March. I've gotten dependent on it and it will mess me up till I get a new one.
Jack Hosey
Was this helpful?
I have received several follow up…
I have received several follow up calls. They are appreciated.
GH
Was this helpful?
I am STILL waiting for a supervisor to…
I am STILL waiting for a supervisor to call. It was said and promised to me 4 times.I OFTEN have a difficult time understanding the representative.. Once, after saying excuse me, I don't understand you, I'm sorry?, and getting nowhere, he hung up on me.This is unacceptable.
Jean K. Smyka-Warner
Was this helpful?
Staff very knowledgeable
Staff very knowledgeable. This makes the process very easy.
customer William Barnett
Was this helpful?
Very bad experience
I called to try and get the balance on my Mastercard. The ones that I can use to buy healthy foods with. The person that answered, the phone would not, did not transfer me. Because she was trying to sign me up for something that I needed to pay for it and I did not want this person was very resistant to connecting me to the automated service so that I can find out my healthy foods ballot. So I hung up on him. I will never use the phone again. I went online and access my account that way. I think he was rude and this was uncalled for.
Charlene Wesley
Was this helpful?
I have to pay for my meds I never had…
I have to pay for my meds I never had to in 17 years
Ellen Harris
Was this helpful?
Very friendly Representatives my…
Very friendly Representatives my telehealth appointment with Muhammad he was very kind
Ll
Was this helpful?
They care and listen
They care and listen
Becky lilge
Was this helpful?
The representatives were kind and…
The representatives were kind and helpful
customer
Was this helpful?
The representative was friendly and…
The representative was friendly and knowledgeable and answered all my questions.
George Smith
Was this helpful?
Zing overrides doctor orders
I went to have my blood glucose strips refilled and had to wait weeks before they would refill. The doctor wrote the prescription for two test a day and they said I only needed one test per day.In January I had my thyroid medicine a week before my doctor's appointment. The doctor determined my medicine was way to strong and Zing would not refill the new prescription until the old one was depleted.Zing did not cover a dental exam because it was performed on the day a crown was ordered.Today I got a automated message that one of my prescriptions was no longer covered. They did not say which one.I tried calling Zing and it impossible to talk to anyone other than the computer and then the computer does not understand.
customer
Was this helpful?
signing up…
when signing up the agent Ispoke with was very knoaligable .He explaned everything and made sure I understoodwhat to. expect.
Haskell A
Was this helpful?
Cite this page
According to TrustPlane, Zing Health has a 3.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/myzinghealth-com