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National Publishing Company

3.812 reviews
Last reviewed: Mar 3, 2026

Do you agree with National Publishing Company's TrustScore? Voice your opinion today and hear what 13 customers have already said.

nationalpublishing.usMember since Mar 2026

National Publishing Company is an online company. Based on 12 reviews on TrustPlane, it has an average rating of 3.8 out of 5 stars. Last reviewed March 3, 2026.

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Currently talking to them now after making the deposit that they were a little slow with communication, but I will update you moving forward. Update as of March 10, 2026After giving me four extra fees, total to $1220 I explained to them how I would just like a refund because I did not utilize anything that was given only book cover design. The person that I was talking to got rude and impatient about me not paying in requesting a refund so he stopped communicating with me and then I contacted Two Penn center building, where they all located, and turns out they there isn’t a company by this name that is there. Also, their number is not a number you will just be on hold (I was on hold for two hours). Hopefully, you can read this and understand that these individuals are scammers if not best of luck to you. I have reported them to IC3, but if anybody else can report them, that would be great.

KD Willis
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A company of professionals

A company of professionals. Martin, Anna, and everyone treated me and my project with care and respect.

Lloyd Cadigan
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ITS A SCAM

ITS A SCAM, look at all the 5 star reviews they are conveniently from 2025 even though they have been in business for years. I lost out on 722$ CAD and got nothing out of it. DO NOT USE THEM. When I first reached out in May 2025, their communication was excellent and I felt very hopeful. I paid my deposit of $499 USD (about $759 CAD) and was assigned a project manager. Sadly, from that point on, the process went downhill. The designs provided for my book looked very unprofessional for being done by professionals, and despite giving feedback, nothing improved. I was switched from one project manager to another several times, but the quality stayed the same. See an example of designs below.Out of frustration, I requested a refund. Instead, I was convinced to give one more project manager a chance. Unfortunately, that person soon left, I was told he did as the company was not doing well. I again asked for a refund, and was promised in 10-15 buisness days, which I agreed to.The very next day I was told a completely different story—that he was actually on medical leave. I also found it concerning that while every other email I had sent was received, the email where I clearly requested a refund was “never received.” And 2 weeks later a new project manager never knew This and wanted to finish the book. I still have not been given the refund I was promised, and I am very concerned that I may have lost my money.I lost my money, we can't get to them no one answers emails phone calls etc. This is Dec 2025 at this point

Mariah K
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New review

I have no clue how they have received such high praise. It was over a month and Brandon had said everything was being published which turned out to be a lie! Then they passed me on to Veronica Travis who has been nothing but horrifying! Finally when I said to just give my money back Veronica messages me with excuses and more excuses and then says that they did up my book for review and if I didn't like it then they'd give me back my money. Once I finally received the copy it was horrible! There was blank pages, spelling errors, inch long gaps between words and they took out my pictures! When I said that I would fix it and then send them back the revised copy I wanted to make sure it was still going into Amazon Kindle and Barnes and Noble like it states on the website. She then told me that no it would only be on Amazon. I did finally receive my money back and hope that it was just bad luck that I had and others have a better experience.

Lisa Kerkhof
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Not a reputable company

Signed a contract thru Amazon as this is who they use. Spoke twice with a Project Mgr twice. They looked at a ‘portion’ of my book and when I first emailed them back, I was told that Project Mgr was on an unplanned leave. When I asked for a call back, I received nothing. I called to request total refund and was told it would be input & I would receive confirmation call back in 24 hours. That didn’t happen either. When I called them, I was on hold for over 45 minutes before hanging up. Tried chatting with online help and still awaiting any confirmation of refund!!! I think this company is a SCAM!

Dinah Arlington
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Wonderful experience with these guys…

Wonderful experience with these guys they help me publish my book and a timely order. Wonderful people and I would hire them again and will be doing so and I will be sharing this with all my family and my friends and anybody else that's looking for someone to help them get their book out there.

Ashley Martin
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Brandon and Lance did fantastic job

Brandon and Lance did fantastic job. Communication was on top. They did everything exactly how I wanted. I am looking forward to work with them again soon

Anastasiya Pyrkh-Hagen
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National Publishing Company has…

National Publishing Company has exceeded my expectations from start to finish. My journey began with the project managers, Mikhail and Lance, who provided exceptional guidance at every stage. They kept me informed about my book's progress on a weekly basis and promptly addressed any feedback or concerns I had. Even though I did not have a completed manuscript, the editorial team embraced the journey alongside me, skillfully capturing the essence of what I wanted to convey. Their dedication and professionalism made the entire process not only seamless but also truly enjoyable.

Judy Martinez
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Working with National Publishing has…

Working with National Publishing has been a deeply rewarding experience. As an author, your story is personal—it’s more than words on a page. It’s your heart. And from the very beginning, National Publishing treated my story with the care, respect, and professionalism it deserved.Their team is knowledgeable, patient, and truly committed to excellence. They walked me through every step of the publishing process, answering questions with clarity and offering guidance without pressure. What stood out most was how much they cared about the message behind my book—not just the mechanics of getting it printed, but the heart behind the words.They honored my vision while enhancing the final product in ways that exceeded my expectations. From layout to cover design, from printing to distribution, everything was handled with attention to detail and a clear commitment to quality.If you're an author looking for a publisher who values integrity, partnership, and purpose-driven publishing, I highly recommend National Publishing. They don’t just produce books—they help bring meaningful stories into the world.—Dana Caspari GautreauxAuthor of Whispers in the Storm

Dana Gautreaux
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National Publishing writers have a…

National Publishing writers have a skill for creating stories that aligns with a wide audience. They efficiently balance emotions and action in my book, making it an exciting and meaningful story.

James Hardin
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I realized my manuscript needed to be…

I realized my manuscript needed to be reformat before it could be published. National Publishings' reformatting book services helped me refining my writing and ensuring the manuscript was edited without any loopholes

Wesley D Bryant
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They ensure your stories receive the…

They ensure your stories receive the recognition they deserve! Collaborate with them and you'll experience the difference

Monica Martini
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According to TrustPlane, National Publishing Company has a 3.8/5 rating based on 12 verified reviews as of April 2026. Source: trustplane.app/company/nationalpublishing-us