David Montgomery and his team sold me a…
David Montgomery and his team sold me a bill of goods. Lots of promises of significant savings across all sorts of cards. Wrong. My bill went up! David shame on you.
Adam Siad
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Aloha by NCR Voyix
4.750 reviews
Last reviewed: Nov 15, 2025Do you agree with Aloha by NCR Voyix's TrustScore? Voice your opinion today and hear what 737 customers have already said.
www.ncrvoyix.com/restaurant?utm_source=Trustpilot&utm_medium=ReviewMember since Mar 2026
Aloha by NCR Voyix is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed November 15, 2025.
Customer Reviews
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50 reviews
Service is so slow
Service is so slow. Lose a POS terminal or printer? Call them immediately. First person just acknowledges the issue and starts a case. Takes 3-4 business days before someone calls to ask you to repeat what your problem is. Takes another 3-4 days before they actually send you a quote and request for payment on a replacement. Takes another 3-6 days to actually show up. If it is a POS terminal, then you need to wait another 3-6 days for a tech to come set it up. No one in this company has worked in a restaurant obviously.
Kent Kopp
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The worst experience!!
The worst experience one small business owner never should endure. Have been with Aloha for 14 years. Finally gave in to there new platform. What a disaster!!! Signed contract March 2024 and still to this day I’m fighting with them to make it right. Their customer service is horrible!!! You can’t get a local rep to come see you. There management team in Atlanta just makes promises but never follow thru. All I ask is for them to come on site and see the system they installed. I’ve spent at least 80-100 hours dealing with the installation and the end product is junk!! From the way they installed (they blame on there contracted employee) to the final product that is total crap.
Tailgators Management
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Fast response
Quickly reply, very accurate solution to my problem. Thank you very much
Raul Valeriano
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My issue was diagnosed quickly and the…
My issue was diagnosed quickly and the solution was provided immediately.
Renato
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Very easy to do what I needed
Very easy to do what I needed
customer
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The tech was outstanding in all areas
The tech was outstanding in all areas. Able to resolve issue quickly. Please with his demeanor.
Jimmy
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Wonderful customer service!
Wonderful customer service!
Vicky
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Customer service is better now than ever
Customer service is better now than ever
Harley
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Great and prompt service
Great and prompt service
Mohammad
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Everything was great
Everything was great
customer
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My issue was solved quickly in a…
My issue was solved quickly in a professional and courteous manner.
Andrew
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The tech was very professional and…
The tech was very professional and knowledgeable. He had my issue fixed promptly.
Paul
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This company is prompt and efficient
This company is prompt and efficient. We have been working with them for over three years. They have been very responsive in meeting our needs.
Erica
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Support was able to fix the issue…
Support was able to fix the issue immediately.
Marc
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Everything went well.
Everything went well.
Janko
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Great job and thanks for helping me…
Great job and thanks for helping me that day
Anselmo Marquez
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Great Support
Solved my issue very quick and professionally
Stella
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NCR Call
Patient, knowledgeable rep that went above and beyond to support our client. Thank you, Rebecca MJaMarcus BuieFrost Bank
JaMarcus
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Verified Purchase
Fast help
This was a very quick and helpful phone call! The man who took the call was awesome and very quick as it only took maybe 12 minutes from start to finish. Thanks again!!!
Jacob
Aloha by NCR Voyix
Thanks for sharing, Jacob. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
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Cite this page
According to TrustPlane, Aloha by NCR Voyix has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/ncrvoyix-com-restaurant