Will use again great experience
Will use again great experience! Very professional.
Heather Benavides
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Neon Auto Transport
4.419 reviews
Last reviewed: Nov 9, 2025Read customer service reviews for Neon Auto Transport on Trustpilot. Check out what customers have written so far or share your own experience with the company. Learn more about the company and what they sell or offer.
neonautotransport.comMember since Mar 2026
Neon Auto Transport is an online company. Based on 19 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed November 9, 2025.
Customer Reviews
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19 reviews
Perfect service
Perfect service. I’m happy that I chose them to deliver my car. They were on time and professional. Everything was great!
Jacqui Kennedy
Neon Auto Transport
Thank you Jacqui, we’re glad to hear you had a great experience and we appreciate your kind words!
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Very easy to work with
Very easy to work with
Eduardo Muniz
Neon Auto Transport
Eduardo Thank you! Thank you for trust!
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Bait & Switch Tactics
The car was delivered as promised. Did not appreciate the fact that the Initial "all inclusive" price was increased 50% a day before the delivery date. Didn't really appreciate you trying to take down my review claiming it was false and "defamatory". Trust pilots review ruled it was truthful and should remain as a valid review. Your response is noted and hopefully future customers will not experience this type of experience solely with pricing, not delivery.
Joel Hoffman
Neon Auto Transport
Thank you Joel for sharing your feedback. We’re glad to hear that your car was **DELIVERED AS PROMISED**, and we sincerely apologize for the pricing issue you experienced. Unfortunately, due to the current trucker shortage, prices can fluctuate, and we did our best to communicate this with you ahead of time. We also provided the option of a full refund or alternative carriers, though at a higher price, and ultimately proceeded with the driver you selected. We completely understand that unexpected costs can be frustrating, and we truly appreciate your PATIENCE AND TRUST IN ALLOWING US TO COMPLETE THE DELIVERY SUCCESSFULLY.
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Excellent!! Highly Recommend!!
I needed urgent help to get my car from one State to another. Another car company left me hanging, kept delaying, and did not understand my situation. After this, I contacted Jason with Neon Auto Transport. Jason went above-and-beyond, found me a reasonably priced car carrier on an urgent basis, and made sure that my car was delivered to the right place. I would highly recommend!!
M Khan
Neon Auto Transport
Thank you M Khan, we’re so glad Jason could step in and help with your urgent transport. We truly appreciate your HIGH RECOMMENDATION and are happy your car was delivered smoothly!
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I had a very disappointing experience…
I had a very disappointing experience with Neon Auto Transport. Despite paying the agreed deposit for vehicle shipment, the company doubled the quoted price just one day prior to the pickup, which was unexpected and unprofessional. They ultimately failed to provide the promised service and did not deliver my car as arranged. After that, they refused to refund my deposit. Numerous attempts to contact them went unanswered or were met with empty promises. This appears to be a clear case of fraud. I have officially filed complaints with the FMCSA, Federal Trade Commission, State Attorney General, Better Business Bureau, and other consumer protection agencies. I strongly encourage other customers who have had similar experiences with this company to come forward and file complaints as well. Together, we can help prevent others from falling victim to this scam. Avoid this company to save yourself the hassle and potential loss.
Davide Garino
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I contacted Neon Auto for car shipping…
I contacted Neon Auto for car shipping from California to Texas and was impressed by how quickly they arranged everything. Pickup was within 48 hours, and delivery was even faster than expected. Their door-to-door transport service is top-notch!
Dora's Howard
Neon Auto Transport
Thank you, Dora, for trusting Neon Auto Transport we’re glad to have delivered your vehicle quickly and hassle-free!
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WARNING stay away from doing business…
Warning stay away from doing business with this company. We signed a contract for one price and then they doubled it at time of delivery. They did not honor their signed contract and demanded double or threatened to hold vehicle at storage.
unsatisfied customer.
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Adam answered all my questions and got…
Adam answered all my questions and got me a trucker within 24 hours. My car arrived early and in perfect condition!
Leopoldo Pierce
Neon Auto Transport
Thank you, Leopoldo, for your kind words we’re happy Adam could assist you and ensure a smooth, early delivery!
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I’ve shipped multiple vehicles before
I’ve shipped multiple vehicles before, but working with Jason at Neon Auto Transport was by far the best experience yet.
Yaxell Donk
Neon Auto Transport
Appreciate your kind words, Yaxell! Glad Jason and our team made it your best shipment yet. — Neon Team
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If you're looking for professional car…
If you're looking for professional car shipping, look no further than Neon Auto Transport. They handled my vehicle with care, delivered as promised, and the whole process was seamless. I’ll be referring all my friends and family!
Jessie Mendoza
Neon Auto Transport
Thanks a lot, Jessie! It means a lot to us that you’ll refer friends and family. — Neon Team
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Neon Auto Transport was super easy to…
Neon Auto Transport was super easy to work with—fast, helpful, and got the job done right!
Alex Mixwell
Neon Auto Transport
Thank you so much, Alex! I really appreciate your feedback. I'm glad we could make the process smooth and get the job done right for you. Looking forward to helping you again in the future!
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My first pick up truck
Great company they deliver truck faster than I was expected Quick respond Answer all my questions in 5 min or less Super friendly customer service Best price Best service
mariusz Kaplon
Neon Auto Transport
Thank you so much, Mariusz! I truly appreciate your kind words. It means a lot to know you were happy with the service. I'm grateful for the opportunity to assist you and look forward to helping you again in the future! Neon Transport Team
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Neon Auto Transport did an amazing job…
Neon Auto Transport did an amazing job shipping my SUV from Florida to Texas. The pickup was on time, the delivery was fast, and they kept me informed every step of the way. If you're looking for reliable Florida to Texas car shipping, I highly recommend them!
Ben Hayworth
Neon Auto Transport
Thank you for the awesome review! We're so glad to hear your SUV transport from Florida to Texas went smoothly. Timely pickup, fast delivery, and clear communication are exactly what we aim for on every shipment. We truly appreciate your recommendation and look forward to assisting you again whenever you need us! — The Neon Auto Transport Team
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Really great
Really great! Though i didn’t move my vehicle Jason was the person to help me with any information i needed to know. It was a pleasure working with him and the company. Thank you for your great service!
Karley Ramos
Neon Auto Transport
Thank you so much for the kind words! 😊 We’re glad Jason was able to assist you and provide the info you needed. Even though the vehicle didn’t move, it was a pleasure working with you. If you ever need transport in the future, we’ll be here for you! – Neon Auto Transport Team
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Really good price
Really good price, service and reliable. Thank you
Otilio Quednau
Neon Auto Transport
Thank you so much! We truly appreciate your kind words. It was a pleasure working with you, and we're always here if you need us again. —The Neon Auto Transport Team
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I worked with Jason
I worked with Jason, he was super flexible and nice waiting for things to work out with my planning to give me the best possible deal. Highly recommend
Muhammed Jaafar
Neon Auto Transport
Thank you so much for the kind words! We truly appreciate your recommendation and look forward to assisting you again in the future! Best regards, Neon Auto Transport Team
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Neon Auto Transport delivers…
Neon Auto Transport delivers outstanding vehicle shipping services with professionalism and care. Customers consistently praise the company for its smooth and hassle-free process, clear communication, and timely pickups and deliveries. With fair pricing, no hidden fees, and a commitment to customer satisfaction, Neon Auto Transport stands out as a trustworthy and reliable choice. Whether it’s cross-country transport or a short-distance move, the team ensures every shipment is handled with attention and expertise. Highly recommended for anyone in need of dependable auto transport services.
Haroon Iqbal
Neon Auto Transport
Thank you for your thoughtful review. We sincerely appreciate your trust in Neon Auto Transport and value your continued support. It truly means a great deal to us. Neon Auto Transport
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Best Auto Transport Service in…
Best Auto Transport Service in Virginia! Neon Auto Transport truly stands out as one of the most reliable and professional car shipping companies in the industry. They make the entire process smooth from start to finish — with great communication, on-time delivery, and no hidden fees. Anyone looking for trusted auto transport services in Virginia or across the U.S. should definitely consider Neon Auto Transport. They're dependable, honest, and committed to excellent customer service. Highly recommended!
Adeel Afzal
Neon Auto Transport
Thank you so much for the great review! We truly appreciate your trust and are grateful for your support. It means a lot to us! Neon Auto Transport
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According to TrustPlane, Neon Auto Transport has a 4.4/5 rating based on 19 verified reviews as of April 2026. Source: trustplane.app/company/neonautotransport-com