Eurotech Chair may not have been new
I ordered a Eurotech Chair from OfficeChairsUSA in late August 2023. The chair was delivered a few days later than the promised 2 day delivery on their web site, but they responded quickly to my phone inquiries. My complaint was when the chair arrived the package looked like it had been repackaged ie: not new packaging from the manufacturer. Lots of tape around the top, the chair was kind of in the box whilly nilly, not professionally packaged and the hardware (nuts, screws, etc.) were loose in the bottom of the big box. In addition the date on the box was November 2020, three years before my delivery. There was not visible damage on the chair but I'm very suspicious that this was an old or returned chair that was repackaged and sold as new. I'm not sure I would trust these guys again.
bob
Color was not "aqua" it was navy
Color was not "aqua" it was navy. No directions, missing parts. Contact person was very helpful, though.
Mary VC
OfficeChair’s customer service is top…
OfficeChair’s customer service is top notch!
Celeste Kim
Good customer service
Ordered online and the chair was drop shipped from manufacturer. When the product took a little longer to ship than expected the customer service reps at Office chairs USA were responsive.
Jennifer
Excellent Experience
Tyler was very helpful with my purchase. He kept me informed every step of the way through delivery of the Amplify chair. I had a wonderful experience.
B. King
This purchase went very well
This purchase went very well. The person I worked with was very helpful. He answered my questions and replied to my emails promptly. The chair was delivered on time and everything went great. I had no problems.
Ron
Chairs are working well for our…
Chairs are working well for our application. I am waiting on sale again with perentage off to order more
Kevin Justinger
Everyone at OfficeChairs was so awesome…
Everyone at OfficeChairs was so responsive from the start and they helped me through the entire process from after I placed the order and even were able to forgo an extra charge for the Red leather seat material I wanted for my awesome chair! David S and Bella are amazing and submitted a change and got the information without any hassle. The customer service and since I was patient and wanted to make my chair was perfect I didn't feel I needed to rush the process. I just trusted they would take care of it... And YES they took care of my order, followup part and me! I don't see using anyone else in the future! Thank you OfficeChairs USA and David and Bella!
Jeff
Good chair but no owner’s manual.
The chair is good but I was surprised that it came with no owner’s manual or care instructions. It’s like aI got a chair that had been returned.
Leila Armstrong
The staff at OfficeChairsUSA are so…
The staff at OfficeChairsUSA are so helpful. The reason for my 3 stars is that the product we ordered was labeled quick ship on their website and took nearly a month to arrive to us. They use a freight company that is basically non-communicative and takes very long
PTSO C/o Jayme Finstein
Found the hard-to-find chair
Needed to replace a hard-to-find ergonomic kneeling chair and found it here in-stock and at a very competitive price. Site was easy to navigate, shipping was included, and had great email communication after the sale. Chair arrived quickly, as ordered, and is great quality.
Christopher B.
Very nice chair at a good price.
Buying experience was first rate. I had questions regarding a detail of an office chair and the customer service representative kindly supplied me with the vendors name and phone # so I could directly ask the manufacturer.The chair arrived on time and in perfect shape. Assembly was very straight forward with no issues. Highly recommended!
GFoley
Quality and Speed
Very nice quality product delivered to me very quickly.
Tabatha
You cancel my perchas
You cancel my perchas, and did not tell me wy???
Tarah Jorge Gallego
Tyler was amazing
Tyler was amazing, answered all of my questions and took care of a specific spec that me and my wife needed
Santiago Aparicio
Very flexible
very responsive - extremely patient with everchanging numbers and wishes
Lein Tange
Quick response and helped me to get…
Quick response and helped me to get good prices
customer
Ignition 2.0 Chair is Wonderful!
Super comfortable; easily adjustable; great customer service. This chair is easily the most comfortable office chair I have ever experienced.
Scott R
Attractive furniture
Attractive furniture, well built, timely shipping with adaptable delivery date, no assembly needed, lots of options in colors and material
Aliza Travis
Great chair but missing screws
The chair is great and came semi-assembled however it was missing screws that I had to make a trip to a hardware store for. Otherwise 5 stars.
Candice
