Trust PlaneTrustPlane
Oriental Rug Care NY logo

Oriental Rug Care NY

5.018 reviews
Last reviewed: Feb 18, 2026

Do you agree with Oriental Rug Care NY's TrustScore? Voice your opinion today and hear what 19 customers have already said.

orientalrugcareny.comMember since Feb 2026

Oriental Rug Care NY is an online company. Based on 18 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 18, 2026.

Customer Reviews

Write a Review
Filter:
18 reviews

My wool rug had years of buildup that…

My wool rug had years of buildup that regular cleaning never removed. Their professional treatment brought back the softness and fullness of the fibers. The color looks more balanced and natural again. It’s a noticeable improvement the moment you see it.

Kimberly Rayne
Was this helpful?

The oriental rug cleaning service here…

The oriental rug cleaning service here completely changed how my rug looks in the room. The colors are more vibrant and the surface feels evenly refreshed. They clearly understand how to treat detailed patterns with care. I’m very pleased with how thorough the entire process was.

Ashley Langley
Was this helpful?

Cleaning

The oriental rug cleaning they performed made a huge difference in my home. The patterns look sharper and the fibers feel smoother. The team took their time to make sure everything came out right. I can confidently trust them with any delicate rug I own.

Selyse Gallahar
Was this helpful?

The restoration on my handmade rug was…

The restoration on my handmade rug was outstanding. Jerry made the damaged area blend perfectly with the rest of the design. You honestly wouldn’t know there was ever a problem.

Alexis Lawrence
Was this helpful?

I trust Jerry with all my rugs

I trust Jerry with all my rugs, even the most delicate silk ones. He handles everything with care and always explains the best way to keep them looking good. The results speak for themselves.

Marisa
Was this helpful?

The team at Oriental Rug Care NY…

The team at Oriental Rug Care NY delivered excellent service and took great care with an heirloom rug I brought in. The pickup and delivery were seamless and the restoration results blew me away. Pricing felt fair for the quality, and I will absolutely be sending my next rug to them.

Sonay Cömert
Was this helpful?

Jerry worked wonders on my old rug that…

Jerry worked wonders on my old rug that had years of coffee stains and foot traffic. It came back looking completely refreshed and soft underfoot. His service was quick and professional from start to finish.

Kathy
Was this helpful?

I appreciate how Jerry treated my rug…

I appreciate how Jerry treated my rug with the same care he would for his own. The cleaning brought out colors I didn’t even realize were hidden under the dirt. His knowledge of antique textiles is impressive.

Javier Itza
Was this helpful?

I dropped off a family heirloom rug…

I dropped off a family heirloom rug that I thought was beyond saving, and Jerry made it look incredible. The restoration was flawless, and you can’t even tell it had holes before. I’m so glad I trusted him with it.

Priscilla
Was this helpful?

I thought my pale blue viscose rug was…

I thought my pale blue viscose rug was a goner after a potted plant took a tumble. There was dirt and water everywhere, and the stain looked permanent. The team knew exactly how to handle this finicky material. You’d never know my plant had such a dramatic fall. I’m seriously impressed.

customer
Was this helpful?

Lifesavers!

I learned the hard way that viscose is ridiculously delicate. I called them in a panic, and they knew exactly how to handle it. The mark is completely gone, and my clumsiness is our little secret.

Janet V.
Was this helpful?

My dog destroyed the corners of my…

My dog destroyed the corners of my expensive rug, and I thought it was beyond repair. Not only did they restore it flawlessly, but they also gave me tips to maintain it. Unbeatable service in NYC worth every penny!

Shun Butler
Was this helpful?

I’ve used other places in the past

I’ve used other places in the past, but none delivered results like this. The hand repair on the fringe and the deep cleaning brought my Afghan rug back to life. Jerry even gave helpful tips for maintenance going forward.

Tee Money
Was this helpful?

Decided to restore an old tribal rug

Decided to restore an old tribal rug I found at a flea market, and it was the best decision I could’ve made. The cleaning brought out deep reds and blues I didn’t even know were there. Jerry’s attention to detail is just incredible.

Cj
Was this helpful?

Experience here was top-notch from…

Experience here was top-notch from start to finish. My old wool rug had moth damage, but Jerry repaired it so seamlessly it’s impossible to tell where. Fast turnaround and excellent communication.

Anthony Borum
Was this helpful?

The attention to detail in both the…

The attention to detail in both the cleaning and restoration was beyond expectations. Friendly service, fair pricing, and top-tier craftsmanship.

Joanna Mann
Was this helpful?

We had a great experience with Jerry

We had a great experience with Jerry. After a urine accident, we needed to get our antique rugs cleaned asap. Jerry was super responsive and came out the next day. Overall, everything looked great, but there was one spot I wanted to get touched up. They responded quickly and came out immediately to touch up the spot. I would definitely recommend!

Tiffany Tyner
Was this helpful?

They are simply the to go to carpet…

They are simply the to go to carpet cleaners! My carpets always looks great! Jerry was friendly, professional and polite! Great service from start to finish! Andrew & Ethan are a great team. Always impressed with there customer service. Thank you!

Damya Rowell
Was this helpful?
Cite this page

According to TrustPlane, Oriental Rug Care NY has a 5.0/5 rating based on 18 verified reviews as of March 2026. Source: trustplane.app/company/orientalrugcareny-com