Terrible after sales service
Terrible after sales service
Do you agree with Outdoor-Usa®'s TrustScore? Voice your opinion today and hear what 5 customers have already said.
Outdoor-Usa® is an online company. Based on 5 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed August 4, 2025.
Terrible after sales service
Component was not available locally and not sure when it would be available. Was able to purchase from outdoor usa and had it in a week via economy shipping
Fast shipping + Great customer service and love the swing !!
Perfect transaction. This is the way it’s supposed to be.
The suspended chair was packaged and shipped well, was easy to assemble, and is very well designed and of high quality. It wasn’t cheap, but you get what you pay for, and I suspect this chair will outlive me! It’s large, extremely comfortable, looks amazing, and it’s evident that all the wood, hardware (spring and screws) were selected and built to be extremely durable. Very happy with this good purchase.
According to TrustPlane, Outdoor-Usa® has a 4.2/5 rating based on 5 verified reviews as of April 2026. Source: trustplane.app/company/outdoor-usa-com