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PeopleLikeClearwater.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.8 out of 5 stars. Last reviewed March 5, 2026.
State 1 price on web but tell you its another for instock tubs , explain you will buy same spa from other website that will ship in 5 days with a price of $50 less and they don't care. Only image what this place would be like if you had a issue with the spa. Very poor sales people with a bait and switch approach.
I received a hot tub cover damaged with a cut on it at delivery. We could see the damage through the box. I did not accept the delivery and reached back to clear water. They stated they did not have any record and could not do anything about it. I never received the hot tub cover, or a refund. Just request after request until time elapsed.
Spa was delivered ahead of schedule, only waited a few weeks. Filled it, plugged it in to 110 outlet, adjusted water as directed, set temp to 103 and have enjoyed it daily since. Only had it one month, but spa has met and exceeded my expectations. I may wire to 240 this fall, so I can be assured temperatures can be maintained during our northern Indiana winters.
They kept me up to date on the shipping. The tub arrived in great condition, It has everything I need. It looks so durable. Can’t wait to get in it.
Easy to order.
Talked with and placed order with Amy. Very friendly and helpful.
I still don’t have any thing my spa is still not here and no tracking
Fast and easy shopping
Right after I placed an order for filters, you sent me an e-mail for a cheaper price then I original paid. REALLY!!!
Customer service is excellent. Good value product, timely communication and when questions arose they were very responsive.
Purchase went thru without prior confirmation. Called and emailed immediately after Oder went thru.Company charged 3% of total order. Refused to waive cancellation fee
gave me the answer to my? quickly
After a scam experience with an online retailer I found Clearwater. I was skeptical and called a few different times with questions. They had the spa we wanted in a nearby warehouse and it was delivered to our driveway in about a week. Great service!
Best service ever
My family loves the hot tub especially now that it's getting colder. We run it on the 120 and it runs great.This has to be the best purchase I have made in years.
My order was processed immediately and I received updates until my hot tub was delivered. I chatted with a representative who helped me choose a lift for my cover.
I was unable to purchase a spa cover, but Clearwater made the refund very easy.
So easy and less money than other sites!
We love our spa! What a great update for our patio.But the best part of Clearwater was their service and speed. We decided to purchase a Jacuzzi spa in May with the hopes of having it for the summer. Everywhere we looked the delivery would have been mid to late summer, but Clearwater said it would just be a couple of weeks. It actually came earlier than they said!
Had a spa in my cart for 4300.00Went back to website next morning to complete purchase and didnt notice price jumpes 1000.00 overnight. Called to cancel( Wayfair was 4500) and they charged a 3% cancel fee and no explanation on price change. Never do business with them again and their loss of a sale.
According to TrustPlane, PeopleLikeClearwater.com has a 3.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/peoplelikeclearwater-com
