I've had the service for 1 month now
I've had the service for 1 month now. I have to say that it is the worst. Their system keeps kicking me out then eventually it comes back. It's slow to load and an overall headache.
Richard Wake
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PrimoTV LLC
3.650 reviews
Last reviewed: Feb 24, 2026Do you agree with PrimoTV LLC's TrustScore? Voice your opinion today and hear what 91 customers have already said.
primotv.caMember since Mar 2026
PrimoTV LLC is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed February 24, 2026.
Customer Reviews
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50 reviews
The only problem I have is it kicks me…
The only problem I have is it kicks me off the channels all the time. Its saying streaming has failed all the time besides all that I really like primeoTV
Antonio De Bartolo
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Love the price, too much lag.
Lots of lagging and knocking out of what we are watching. We have called our internet service and we have a strong signal and enough strength for streaming. Love the price and that you respond quickly.
William Burress
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Quick and easy
Quick and easy
Murray Cotnam
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Some channels work sometimes
Not all of the streaming channels work consistently. One day they may fine and next the are blank. These are sports channels which makes it frustrating.
Ranjit
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I tried to install on a second tv but…
I tried to install on a second tv but it didn’t work. It’s a Samsung Smart tv. Otherwise the service has been good so far.
Cindy Taylor
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Finding movies I haven't seen in many…
Finding movies I haven't seen in many moons. The quality, clear pictures second to none
Tyrone Bright
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stable streaming and easy to use
stable streaming and easy to use
Dani Smith
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Great customer service super fast response
Super easy great setup up blazing fast customer service
Steve
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Quality of Service Top Notch
The customer support has been fantastic. Answering of questions, order process easy, installation very easy. Quality is service top notch!Highly recommend
RR
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Not true advertising
I was informed that Ibo pro player is free with my subscription but after my trial I was denied access. When I was able to watch any programs all it did was buff during play.
joany peeters
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The people I dealt with were…
The people I dealt with were magnificent really knowledgeable and worked with me step by step especially setting up the player apps
Bruce Samms
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Won't load anything now. Skip this junk
Won't load anything nowDownload failJunk
jason plishka
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Great service. Was up and running within an hour
Simplified billing and fast service.
Richard Hanson
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Quick service
Quick service
Mike Beatty
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So far so great!
After a weekend of use! So far so great! Customer service was very prompt when I requested certain channels removed! Everything so far has run very smoothly!Thank you.
customer
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Got all my passwords promptly but the…
Got all my passwords promptly but the system hasn't worked that great. Went from IPTV smarters to ibpro because I couldn't remove the adult content and some others. Ibpro hasn't worked very well. I asked for a EPG style app. Suggested tivimate. But it won't download. I really wish I didn't but a 12 month subscription
Gordon Reid
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So very disappointed ☹️
I have followed every single instructions that has been emailed to me and on your website and I have not been able to download or use or whatever you want to call it, your service. I am disappointed that this has become such a frustrating experience.
Deborah Brack
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Instantly getting username/password was…
Instantly getting username/password was key. Many sites say instant but it’s not .
Monsey
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Love it
Love it. Thanks
MATHEW IRVINE
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Cite this page
According to TrustPlane, PrimoTV LLC has a 3.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/primotv-ca