Excellent Customer support, much better than going through eBay
I wanted to be sure of the parts I was ordering prior to placing the order. Staff were extremely helpful and confirmed all items and answered all questions before order was placed. The shipping was fast to Canada using UPS. All items were professionally packed and arrived in perfect condition. All parts fit as advertised and I have my 2010 John Deere Gator back up and running. I highly recommend Red Rock Turf and will be using them going forward.
Glen
Very helpful company to deal with!
Excellent people to do business with. They ensured the delivery of my purchase was done perfectly. Thanks.
N C
I ordered brake pads and they charged…
I ordered brake pads and they charged me for two sets and I got two sets. I only needed one and I have not got a return slip yet for one of them. I ordered disc for the front and brake cylinders for the back. Everything is fine. I just have one set that I don't need.
Henry Schepens
Parts received in very short time
Parts received in very short time, and fic my problem
MAURICE CORNETT
Toro rechargeable replacement battery
The Toro rechargeable replacement battery was exactly what I was looking for. It was an exact match of my existing battery. I got it for a great price ( lowest I could find online) and it was delivered in just a few days.
Mark Grzybowski
Delivered on time and exactly what I…
Delivered on time and exactly what I needed would order from them again !!
H Redmon
You met my expectations, not the USPS
You met my expectations, BUT USPS took 18 days to DELIVER. UNBELIEVABLE - bounced it around like a basketball. From Utah (Dec 22) to Nevada, Olathe KS, Omaha, NE, Wichita KS, Kansas City, MO FINALLY Delivered to me in Nebraska. (Jan 9)
WILLIAM KAY
Perfect transaction
Perfect transaction, very helpful and professional
Kimberly Poole
Bob is the best!
Order was a few Kawasaki decals for my zero turn. I made a mistake on the prefix for the decal and accidentally ordered the wrong one. I contacted Red Rock and immediately was greeted by Bob and he took care of my mistake and kept in contact with me until my item was shipped. That is frankly the best customer service I have had in a long time… That is how American businesses should be. I thank you Bob for outstanding professionalism and service. Parts came and installed flawlessly and could not have expected more.
Joel E Baptista
Great place to order from.
Great place to order from.
Verified purchaser
Showing experience was great
Showing experience was great, shipping on time
Stephen Torgersen
They were very helpful with everything…
They were very helpful with everything made it so simple very cooperative thanks
Pedro Cano
easy to order.
easy to order.Next time I will use my USA mailing address UPS added $100 for duties and tax
Geoff Minors
Excellent place to do business with !
Excellent place to do business with !
Kenny Oxford
Great company and awesome prices on OEM…
Great company and awesome prices on OEM parts. I trust them.
Will Thomas
Good communication
Good communication, fair price and quick shipping. Haven't used the gaskets yet but they appear to be correct.
Bill Fleet
Spot on
The parts I ordered where the exact ones needs, installed with ease and came in as expected.
KDL
I would have given a 5
I would have given a 5; however, the automated emails concerning delivery etas and such did not go out. Let me say though that once I contacted them they corrected all problems immediately. This included sending a a part that was left off of the first delivery. In business problems happen, however how those issues are resolved promptly is what is important.
james
Good price and quick for living g in…
Good price and quick for living g in the 808.
Mariya Manintin-Marcellino
Good experience
Delivered what was expected - fast.
William Schwagel
