i am satisfied with the service provider
i am satisfied with the service provider
Jasumati Joshi
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Red Umbrella Holidays
4.850 reviews
Last reviewed: Dec 27, 2025Do you agree with Red Umbrella Holidays's TrustScore? Voice your opinion today and hear what 771 customers have already said.
redumbrellaholidays.comMember since Mar 2026
Red Umbrella Holidays is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed December 27, 2025.
Customer Reviews
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50 reviews
Online work home base
Online work home base
Shani Shah
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Kelley Matthews has been amazing
Kelley Matthews has been amazing. I highly recommend Ramsey him to help you
Kelley
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Wonderful Kash!
Kash has helped me and my husband with our travel arrangement for several years. I would never think of flying without his help. He is knowledgeable, courteous, friendly, professional, efficient, effective and always able to get us what we need. No matter how long it has been since I have called, he always remembers me. Kash is a real asset to Alaska Airlines. He is probably one of the main reasons we will continue to fly Alaska. Thank you, Kash.
Sally Miller
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Kash was amazing to work with
Kash was amazing to work with
Tom Marchese
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Meil my experience with meil was very…
Meil my experience with meil was very helpful
Jean Michel
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Radley Was exellent,thanks a lot
Radley , was exellent
Blanca L Villarreal
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Kash was very nice great he help book…
Kash was very nice great he help book my ticket I’m thankful for him
Netta Haley
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Anthony July 30 2025 Little confusing…
Anthony July 30 2025
Larry Lawrence
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I made my reservations with Tiana and…
I made my reservations with Tiana and she was veryHelpful.
MARTHA MOSS
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Kash helped with tickets. He was so patient and helpful. Thanks Kash.
Kash helped with tickets. He was so patient and helpful. Thanks Kash.
Ann Jones
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He was helpful and resourceful and…
Stefan was helpful and resourceful and ensured that I was taken care of
Meital Sogaokar
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Very good experience thank you Peter…shelley knox
Very good experience thank you Peter for your support with care.
Shelley Knox
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Absolutely horrible customer service.
Absolutely horrible customer service.
Suzie Riddle
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great customer service Kash helped me…
great customer service Kash helped me book the flight with no problem…
Betsy
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Shawn was amazing
Shawn was amazing. I had been hung up on multiple times and could not reach frontier. Shawn took the time to hear me out and fixed everything for me. I will continue flying with frontier because of Shawn.
Romola Doninguez
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Flight was delayed about 5-6 times…
Flight was delayed about 5-6 times causing me to be stuck in airport fir 22 hours. To add to it my luggage did not make it to my final destination and I'm having to wait 3 days until the next flight to get my luggage. I called the number to speak to a live representative. He rudely stated "this is ticketing, you will have to call customer service" and hung up on me. Apparently they talk to you live if you're purchasing a ticket but only via email if you have a complaint. I'll never fly Breeze again and I recommend others to select another airlines. The eventual flight was good with friendly attendants but the communication in thar to issues before the flight and after are terrible. They could have canceled flight after second or third delay to give customers time to find other means not at 2:00am from an original 3:00pm departure. Now I'm without my medical device needed to sleep for 4-5 days. Also Breeze site has no access to customer service.
Tracy Womble
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Kash helped me to book the tickets.
Kash helped me to book the tickets.
Lovleen Kaur
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Johnny’s the man
Johnny was very professional, curtious, annd very patient with us. He answered all of our questions. We would absolutely recommend him to any one in our family & friends. We feel he certainly enjoys his job. Johnny is definitely a plus to your company.Ada& Richard Mayer
Ada Mayer
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Sera was very helpful to solve the…
Sera was very helpful to solve the problem
Alejandro Lopez
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Cite this page
According to TrustPlane, Red Umbrella Holidays has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/redumbrellaholidays-com