WORST AGENCY I HAVE EVER DEALT WITH
WORST AGENCY I HAVE EVER DEALT WITH. LIARS!!!!
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Spacelet is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 1.5 out of 5 stars. Last reviewed January 19, 2026.
WORST AGENCY I HAVE EVER DEALT WITH. LIARS!!!!
Post properties that they don’t actually have to offer , when they do offer to show a property it is only what limited choice they have so you have zero say in what you are actually looking for . Do not use , scammers .
VERY RUDE RECEPTIONIST
Spacelet has been liquidated (check companies house) and she opened appointments limited (appointments for homes) doing the exact same thing! I will be taking this further as this is a scam and want to know how she sleeps at night.
SCAM SCAM SCAM SCAM.they made you pay £79 then they tell you on the phone to stop calling them .They stopped answering my calls and never gave me any viewings.They told me.my money is not refundable.She told me am wasting their time by calling them.She started telling me one lie after the other before finally telling me to stop calling them.BUT HOW CAN THIS BE HAPPENING IN THE UK????. SCAMMING IN BROAD DAY LIGHT.UNBELIEVABLE
Avoid!!! How she runs her business and to her treating her staff is awful do not put money into the business, find elsewhere where they treat their staff like family not a garbage you find on the road
Thought space let were very helpful had to move in literally the day I came across them got shown around a couple of houses and managed to do all the paper work that day. Will be renting again off them
SCAM. AVIOD. DO NOT OPERATE UNDER UK LAW. Report. Do not pay £79.99 to view a property they do not have. They post the same adds time and time again, the 'English lady' on the phone who tried to explain to me that the reason for the sheer number of bad reviews is other agents out of jealously of there cheaper properties. She was very versed In her response so suspected a seasoned pro at play. The more people who reported this scam the better. If you have paid and you bank within the UK you can contact your bank for a refund. People take action against these leeches. Why would we pay for a property we've called to enquire about? No viewing is guaranteed so why pay? Make it make sense
LISTEN TO ME, THIS IS A SCAM. It is a very clear, organised scam. Do not pay them £79, they will not send you any properties, they use the same pics/listings over and over again to draw you in. THEY DO NOT EXIST. If it seems too good to be true, it usually is. Do not be fooled by them, like I was.
fake advertisements fake landlordsBe aware dont pay them anything!!!I was looking for a studio in London, took them 3 weeks to send me any available room, and wasn't even in the area I was asking for!!Scammers!!Read the small letters as the Citizen Bureau told me they don't operate under UK law.They operate through the US Constitution!!Ask them for any physical address! they don't have any!Still trying to be refunded after two months.
They make you pay £79 but they don’t actually help you in nothing. When I call about some property’s they sent me to completely different ones and the same where never the price that is in the website, is a properly done scam
Spacelet are the best when it comes to affordable property in central London. Used when a student and again when working. The lovely Rachel is a phone call away to arrange appointments for you to attend. Worth the money and not a scam…give them a try! JS
I would give 0 stars if I could, they are absolute scammers!!! DONT use them and waste your money.....
I paid them 79£ to see a studio that is in their page and they sent me to see another one that was advertised on Spareroom, they told me to wait and after two weeks I still haven't received any message, they are scammers. You pay without service. Just dont waste your money & time.
I have just signed up to them for £79. Read the reviews after signing up and was a little concerned but in the end nothing to worry about. They have been excellent in their communication, even though the first viewing wasn't no good for me. Paying a small fee helps to deter time wasters so quite a good idea. PB
They force you to pay them for showing any interest in any advert: the response is apply (pay us) then we will talk!what a ridiculous business model. If I have to pay every poxy agent who posted an ad, I'd be bankrupt
Just bad everything. Do not recommend it to anyone.
Please do not waste your money. These people claim to be doing something to help you find a place to live but offer viewings in locations which clearly are not in locations you have CLEARLY not said you'd like to live. Their fees are ridiculous and I have asked my bank to refund the price as there have been absolutely no services received. If I could give it 0 stars I would. My advice would be to read reviews of any agencies before handing over any money at all because there are a lot of letting agencies that are simply trying to fleece people who are desperate to find a place to live for various reasons.
SCAMMERS DO NOT GIVE THEM MONEY!!! They take your money and do not schedule any viewings for you. The way they operate makes no sense, as they ask you to call them on the day that you’re available before 12pm, for them to tell the landlord to come and meet you. People are on a schedule, how can you just call someone on the same day to come and meet you? It's ridiculous.When I was explaining this fact, they refused to give me a refund and hang up on my face. This is scamming and they should be sued.
Very bad, asking to pay to book a view, be careful, it’s literally a scam.
According to TrustPlane, Spacelet has a 1.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/spacelet-net