I used to work for this company
I used to work for this company. Don't trust them. Very shady!
brian waggoner
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StorPlace Self Storage
4.850 reviews
Last reviewed: Aug 16, 2023Do you agree with StorPlace Self Storage's TrustScore? Voice your opinion today and hear what 602 customers have already said.
storplaceselfstorage.comMember since Mar 2026
StorPlace Self Storage is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed August 16, 2023.
Customer Reviews
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50 reviews
Excellent Staff and prices
The Bowling Green, KY StorPlace is wonderful. Tammy and Allison are personable, knowledgeable and professional. Best experience in town.
Scarlet
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excellent company,legit
excellent company,legit, trustworthy and great customer service.
Faith Bisona
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Exceptional service.
Professional, helpful and so friendly! Clean facility. I felt safe and secure storing my belongings there.
Ann
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The staff at this location was…
The staff at this location was phenomenal. They went above and beyond in helping me and making sure things went smoothly.
Chris
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Friendly staff and clean units.
Units I have seen are very clean and secure. The staff were ready to answer my question in a complete and friendly manner.
Betty
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Very helpful
Very helpful. Second time to rent from this location.
Rhonda
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Excellent service at the door
Excellent service at the door. Employees were very nice, respectful, and also very helpful.
Keith
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Easy
Easy, convenient and great service!
Misty
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We needed a temporary secondary unit in…
We needed a temporary secondary unit in a pinch, and Surina was patient and helpful as we walked through the options and best fit for our company.
Stephanie
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Heather could not have been more…
Heather could not have been more helpful. As a manager of people, I can honestly say without reservation, that she is a true asset to your company. We came in at about 5:10, she was gracious, explained everything, secured us a storage unit across town. Called the other location and verified that the code worked. In your business, the people you have are the face of your company, and she made y'all look good. Also, the unit itself and the building are immaculate.
Brendan
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I was given several choice options
I was given several choice options. Treated courteously. Everything explained clearly. Helped in every way possible.
Jan
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Great!
Great! This place is great.
Joel
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Super easy to work with
Super easy to work with. Great staff. Super clean spaces and lot. Highly recommend!
Sarah
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Always very helpful!
Always very helpful!
John
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This will be the 3rd or 4th time I have…
This will be the 3rd or 4th time I have used this company over the last several years. They are my number 1 choice ... I investigated prices each and every time ... each time with cost and convenience being considered they have won my business.
Ronald
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I have honestly never had such friendly…
I have honestly never had such friendly customer service anywhere else. This applies to each member of staff that I’ve interacted with (Ty and Lana). They were both phenomenal!
Levi
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Amy is AMAZING
I’ve been a Storeplace client for over half a year, and during this time I’ve utilized the amenities (climate control unit, carts and dolly’s, on-location restrooms, boxes tape and wrap from the Storeplace store) quite often. The greatest benefit, however, is the office manager (Amy), who has not only assisted me with my storage needs, but also researched different products and box sizes she has access to, in-order to meet my requested need. Amy’s willingness to help and ensure client satisfaction is definitely noted; in-fact, thanks to her (and the Storeplace facility) I’ve just rented a second unit.
Miguel
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So friendly and helpful
So friendly and helpful. Such a change from a previous experience with renting a storage space. Margo even called us by name when we went back in to buy supplies
Judy
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Great !!!
Always reliable at both locations being used.
Marilyn
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Cite this page
According to TrustPlane, StorPlace Self Storage has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/storplaceselfstorage-com