Excellent customer service
Excellent customer service! I ordered a pair of bike gloves from The Flying Kiwi Outdoors and the process was smooth and the gloves came faster than expected. Unfortunately, there was a mixup with the order and I received the 2021 model of the glove vs. the 2020 model I was hoping for. I wrote the company and immediately received a return email from the owner who had already issued a full refund and worked with me to resolve the issue fully. I was impressed with the communication, the professionalism of the company, and their dedication to create satisfied customers. I will be ordering from The Flying Kiwi Outdoors again knowing that they will take care of me as a customer.
