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Thegrocery

1.85 reviews
Last reviewed: Jun 21, 2021

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thegrocery.shopMember since Mar 2026

Thegrocery is an online company. Based on 5 reviews on TrustPlane, it has an average rating of 1.8 out of 5 stars. Last reviewed June 21, 2021.

Customer Reviews

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5 reviews

Nonexistent customer service, ruined deliveries.

Had been using them for a few months without issue. My last delivery, however, came with a hole chewed in the box and almost all of the items in it were also chewed open, looks like a rat or a mouse was in it. I tried contacting them to arrange a return but got no response. I will not be ordering from these cowboys again, unfortunately. Disappointing as they have some stuff that I struggle to get elsewhere and I have pointed a lot of people looking for these in their direction too, but will now have to warn them all of their absolutely terrible customer service.

John
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Got delivered some dmaaged bottles of…

Got delivered some dmaaged bottles of juice. Refused to accept return

Marinescu Adrian
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Cheaper than Tescos

Cheaper than Tescos! Been using them for a couple of months now and very pleased.

PeterHolt
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I sent for what I thought was a pack of…

I sent for what I thought was a pack of mini ribena off their ebay shop paid £5.42, got one bottle with 69p on label, con men

Valerie Vernon
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Cheating on quantity

Cheating on quantity, don't trust them!

Vasili Sviridov
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According to TrustPlane, Thegrocery has a 1.8/5 rating based on 5 verified reviews as of April 2026. Source: trustplane.app/company/thegrocery-shop