The customer service was excellent!
The customer service was excellent. They offered helpful feedback on how our logo would look on different colored items, and made the ordering process easy and efficient.
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Thread Logic is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 26, 2026.
The customer service was excellent. They offered helpful feedback on how our logo would look on different colored items, and made the ordering process easy and efficient.
Great customer service and communication. Product delivered on time and as expected. Great experience!
I WAS REALLY IMPRESSED WITH THE OUTCOME OF THE SHIRTS. WANTED TO SEE A FEW BEFORE I PUT A BIG ORDER IN.
We ordered three custom logo, Peter Millar items. Couldn’t be happier; they did a great job. They were easy to communicate with, and the delivery came on time!
Quality, Price, Proofs, Communication all top tier. Will be ordering from ThreadLogic moving forward.
Jackets and logos look great
With allowing samples to be sent, and the professionalism of the people on how efficient they are to responding to questions or orders is amazing.
We worked with Thread Logic for branded, customized vests, and had a great experience. Their website offers an excellent selection of apparel options, making it easy to find exactly what we were looking for.The customer service team has been incredible — very helpful, offering great advice when needed, and especially responsive throughout the process. I would say it was the best price-to-quality ratio we could find. While the embroidery turnaround time was slightly longer than some other companies online, I would still choose their team again for the overall service and experience.We had a small issue with the embroidery on one jacket, and they immediately shipped a replacement free of charge.10/10 — would highly recommend, and I hope to work with them again in the future.
Great Products, Great People, Great Service
Great quality hoodies and hats with very professional embroidery company logo. Professional customer service that make sure your order is done best for each order.
The team was very friendly and helpful. I will be buying all of our custom print items from Thread Logic!
The process for ordering was easy to follow and they have a great selection of items to have embroidered. I specifically wanted to buy the Stormcreek jacket for my husband and I was so happy they had it. This was for a hobby and not business, so I appreciated being able to buy a smaller quantity of jackets and hoodies just for my family. The automatic mock-up was very helpful for getting a good idea of how the jackets would turn out. The emails I received after placing my order were professional and nice communication. I felt confident I would enjoy my order, and I did! Shipping and delivery were also on time.
Really terrific branded polos for my LLC.
Superior Quality !
Great customer service. Product always looks great. Pricing is fair.
Design and delivery was seamless, arrived before expected, my team loved their swag
Small batch, excellent quality, great turns times. Well run operation.
Fast service. Quality threadwork.
Easy to work with. Great work. Got my order quick. Ordered some other items from another company the same day and still haven’t received them. Got thread logics 3 Weeks ago. They will be my go to going forward.
Excellent customer service, very helpful guidance on making sure that my logo was well-built before shipping. The product showed up quickly, and it's high-quality stuff that looks great. 100% will work with these guys again.
According to TrustPlane, Thread Logic has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/threadlogic-com