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UNice Hair

4.050 reviews
Last reviewed: Mar 1, 2026

Do you agree with UNice Hair's TrustScore? Voice your opinion today and hear what 8,682 customers have already said.

www.unice.comMember since Mar 2026

UNice Hair is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

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Lets ve honest alot of these reviews…

Lets ve honest alot of these reviews are real customers with bad experiences with these horrible wigs that allow this company to pay them to remove their honest review. I am not removing my review for the 30.00 they offered. This wig looks natural, its soft but it SHEDS not a little a whole lot. I was advised to wash it and add silicone to it by this company and that doesn't work. My hard earned money just taken because a company refuses to do the right thing which is give me a full refund or a BETTER product 🤔. People please STOP lying in these reviews

Julie Davis
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The Unice Hair Company has a great…

The Unice Hair Company has a great quality of hair. The workers are also very professional and kind. The hair also lasts for an expanded period of time.

Latoya Veal
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I’ve had great response when my address…

I’ve had great response when my address was not updated for my package it was intercepted immediately after I reached out through Email and now I’m just waiting for my package to be returned and shipped to the correct address back to me thank you so much!

NATACHIA M.
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These reviews are just as fake as the…

These reviews are just as fake as the tracking information that was given to me by Unice, inc. these folks been scamming for years, and for some reasons these fake posts keep attracting more and more people for them to scam!

Meli Rainbow
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My BEAUTIFUL WIG!!

Well I place an order on Feb.21 & got it Feb.27!! I was VERYY worried at first caz of the wrong tracking info that was sent to me, but I emailed them & a NANCY & an ANNIE did respond to me.it was a rocky start but between the two of them it was resolved & I received my BEAUTIFUL WIG!! This is my 3rd wig frm them. 2 frm the company itself & 1 frm amazon. Beautiful each time!! Some ppl hve said negative thgs abt this company but so far with me it’s been slam dunk each time! Their wigs are very realistic & BEAUTIFUL 😍

syretta
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Unice Customer Service Team is great

Unice Customer Service Team is great! They helped me get the items I ordered. I can’t wait to see the products. I was contacted by way of text message just as the voice message said. I am confident that my issue was taken care of. I appreciate the help and their responsive support.

Donna
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Thanks to Michael my experience was…

Thanks to Michael my experience was amazing he was the only one that actually solved my order’s problem

Aleshia Alexander
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I’m just still waiting for the wigs.

I’m just still waiting for the wigs.

Tyshi Howard
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I had a good shopping experience and…

I had a good shopping experience and when I needed to request a refund due to deciding to return the product, the agents helped me when I was having issues. Very courteous and helpful and timely responses with their service as they investigated the issue getting my refund/return completed.

S.B.
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The communication for good

The communication is good

Chichi Ojinnaka
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I love UNice wigs they never disappoint…

I love UNice wigs they never disappoint I mean every unit I’ve bought I have been satisfied if I ever had a problem or question customer service was and is always quick to respond and resolve my issue err time ☺️☺️

Kera
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Great customer service

Great customer service

Janae
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I am giving 4 stars only because I had…

I am giving 4 stars only because I had to switch the wig due to order delay and I couldn't wait over 2 plus weeks. Otherwise than that the support team was very helpful with assisting and making adjustments. I will give them another try when I order my next wig. I have not received the hair yet, when I do I will be sure to come back and post an honest review.

Shanda
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Poor Quality Products and Unfair Return Policy

I ordered two wigs from this company and both were of very poor quality compared to the images and description provided online.When I tried to initiate a return through their website, the return feature was disabled. I contacted customer service and sent photos as evidence of the issues. Instead of providing a return label or taking responsibility for the defective items, I was instructed to arrange and pay for international return shipping myself before a refund would be considered.This places an unreasonable burden on the customer, especially when the products are not satisfactory. After several emails, the company has not offered a fair resolution.I would advise potential buyers to be cautious and fully understand the risks involved before purchasing.

Consumer
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I made a purchase and wrong state was…

I made a purchase and wrong state was entered on address for shipping and I emailed customer care and they emailed me back stating they would take care of it, I was pleased to hear that and they responded so quickly thank you

Lisa
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I have not worn the wig

I have not worn the wig, but the m o moment I pulled it out, the quality of the wig got my attention!

Angela R
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I have ordered a human hair 18 inches…

I have ordered a human hair 18 inches and they said they have stopped that supply so I requested for a refund, I have sent 2 emails and no response at all. First email was 3days ago

Roza Aleazar
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I had such a great experience ordering…

I had such a great experience ordering from this hair company! The website was easy to navigate, and the product descriptions were clear and honest, which made choosing the right hair simple. My order arrived quickly, and the packaging was neat, secure, and professional.The hair itself is gorgeous soft, full, and exactly the length and texture I expected. It didn’t have any strange smell, the bundles were thick from top to bottom, and the lace melted beautifully. I’ve installed it twice now, and it still looks brand new with minimal shedding.What really stood out to me was their customer service. They kept me updated throughout the shipping process and replied quickly when I had a question about maintenance. You can tell they truly care about their customers and stand behind the quality of their products.I’m extremely happy with my purchase and will definitely be ordering again. If you’re looking for reliable, high-quality hair from a trustworthy online company, I highly recommend them!

Teaira Anderson
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The hair eatssss

Hair is super cute and soft. I will buy again!

La La
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Took a while for customer service to…

Took a while for customer service to get back to me but finally figure everything out

Tyrhea Reese
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Cite this page

According to TrustPlane, UNice Hair has a 4.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/unice-com