Trust PlaneTrustPlane
EaseUS logo

EaseUS

4.250 reviews
Last reviewed: Dec 28, 2025

Do you agree with EaseUS's TrustScore? Voice your opinion today and hear what 459 customers have already said.

EaseUS is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed December 28, 2025.

Customer Reviews

Write a Review
Filter:
50 reviews

It is saying you can download the free…

It is saying you can download the free version and you can recover files up to 2GB, but when you are trying to recover will ask to buy the premium, as the trial version is only for scanning. Time wasters!

Mihai Ion
Was this helpful?

You guys are the best and I can't lie…

You guys are the best and I can't lie about it

Real Catherine Damion
Was this helpful?

Is a good tool but...

Is a good tool, thank's you, if you can make that the scan of the thing be more powerful try with a installation of a cleaner like Ccleaner jiji.Pura vida

Josué Villalta
Was this helpful?

Refund not possible

I did buy the lifetime version but was not able do recover a single video after my system was not able to reboot and I had to therefore reinstall windows.A refund was not possible because I did reinstall Windows on the same drive. (As I would have backup drive just for this case)

Korbinian Reffler
Was this helpful?

I bought the $100 version to have…

I bought the $100 version to have forever because my external hard drive stopped working. From everything I read, I only bought it because I it should have been able to recover my hard drive that would only be detected for about it a minute. I asked them for a refund because they told me their software wouldn’t be able to fix it. They said no. They finally said they could give me half of it back. They still haven’t done that. They are a rip off and I would never recommend them. Out $108 for NOTHING!

TARA FLATT
Was this helpful?

Purchased the program, but never got the product.

I purchased the program from a an offer from the program itself. After being redirected to oficial website I purchased the product and got my card charged, but did not receive any activation on the product. Then I received an e-mail from 2Checkout Support asking me to upload additional information to prove that I was the card owner, I submitted my personal ID, my bank account status chart which includes my mail full name and bank card details, however they said it was not enough nor working. I asked for a full refund which I am still waiting to be effective on my bank account. Very awful experience.

Jonny Bulk
Was this helpful?

Your program is a fraud

Today I bought your program and it is a fraud. I couldn't open any of my recovered files that had been deleted.

Carlos Arias
Was this helpful?

It is not a Free tool

on all pages there is information that is a free tool. (freeware app) after downloading and installing it turns out that only the download was free. The program today costs $ 69 per month. As for me, pretending that this tool is free is just cheating.update: when uninstalling it offered me a 60% discount. the price to pay was $29 with this huge discount!! but in small print it says it's a weekly subscription only!! as you can see another cheat. With the 60% discount I'll have to pay almost $120 per month.

Mateusz
Was this helpful?

the free trial is useless and the…

the free trial is useless and the prices are expensive.

Alessandro Coppolino
Was this helpful?

Buy the lifetime version you will not regret it

I received an activated copy like 7 years later so the lifetime version is the best one to buy.

William R J Crook
Was this helpful?

Fast response

Fast response

Diego Rivera
Was this helpful?

Incredible support

Incredible support. I opened a chat window with a question, and before I'd even checked the team had answered, reset my licence and I could reload the software on to my new laptop. In all the years I've been dealing with support teams, I've never had a more responsible and helpful experience. Top marks!

DavidC
Was this helpful?

The highest level of service

The highest level of service. Thank you for the nice service

Adam Ml
Was this helpful?

My question was literally solved in the…

My question was literally solved in the first answer! Great and friendly help!

Aaron Jiang
Was this helpful?

great

excelent the service

Fernando Heredia
Was this helpful?

Super fast

Super fast, competent support – thanks

sebastian
Was this helpful?

Vasilli saved my life!!!

Vasilli saved my life!!!! I was having some software issues, they took over with team viewer and fixed my problem within 5 minutes. AMAZING service!

Joshua Petrino
Was this helpful?

Were able to transfer License to new…

Were able to transfer License to new computer quickly.

Nathan Hillegass
Was this helpful?

Easy to talk to and so helpful.

Easy to talk to and so helpful.. I have been working on this issue for days and he helped me fix it. So thankful

Morgan Rockovich
Was this helpful?

Really helpful support engineer

I purchased and downloaded the recovery tool and now the activation code won't work as I've put the SSD in another motherboard. Support engineer was quick and totally helpful and reset code straightaway.

Stephen Deering
Was this helpful?
Cite this page

According to TrustPlane, EaseUS has a 4.2/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/update-easeus-com