Great Customer Service.
Great Customer Service.The individual I spoke with was very helpful in trying to accommodate my vacation plans. Very pleasant to work with.
Do you agree with VacationOffer.com's TrustScore? Voice your opinion today and hear what 1,952 customers have already said.
VacationOffer.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed March 11, 2026.
Great Customer Service.The individual I spoke with was very helpful in trying to accommodate my vacation plans. Very pleasant to work with.
Angeline was very helpful and patient and and a wonderful person to work with.
Sales rep made changing the booking easy and understandable
We purchased the offer for a 3 night stay at several hotels in Las Vegas with the required commitment to attend a 90 min presentation. We arrived at the “presentation” that was supposed to be in a ballroom with many other prospective vacationers. We were the sole attendees. We met with the sales reps in the hotel lobby. After 120 min (supposed to be 90) I requested to discuss alone with my husband and was told they were leaving soon. A quick google search revealed less than favorable reviews. We said we would consider and return the next day if we decided we were interested. We did receive 3 promised incentive emails promising GCs. We went to Pampas for dinner the same evening with our $200 GC and were told Pampas no longer accepts those vouchers bc VO never paid them. Not surprised….we thoroughly enjoyed our meal on our own dime. Lesson learned…..don’t accept any offers from this company. COMPLETE SCAM
The representative took the time to explain the issues with the original hotel and clarify the new hotel.
Patience form representative / much appreciated !
Angeline was very helpful and stayed on phone for me until I had my credit card available. She was very understanding and helped me resolve my concerns!
Great Customer Service!!
we asked for a Friday presentation and we were booked for Saturday and she said we could do Friday
Very helpful in planning my vacation
I still have not received my confirmation but Alex my representative was the highlight. She was attentive, personal and professional.
Do not sign up with this company. You will end up paying more for your vacations than if you booked through Expedia or travel agents. They pressured us to buy a "discounted" package and then charged us monthly for it. After reviewing the packages, including hotels, cruises and land packages, I realized that there was no savings using them. I am now stuck with this useless travel package that I paid for and you cannot cancel after 2 days. (terrible business practice) The reps that work for the company are very helpful and nice but they work for a terrible company.
Alex was amazing and so kind and helpful!
She thoroughly explained everything and how it would work from beginning to end. She answered all the questions I had. And she helped me find and upgrade to suitable conditions. She was excellent!
Alex has been very helpful with changing our trip. I had complications with knee surgery and Alex rescheduled our dates for us.
Ruben was very nice and took time to explain everything so I could understand exactly what my options were. He wished by husband good health and was personable. I felt that I could trust him.
We used our phone solicitation to go to Vegas where we had to attend a presentation. After Tony buttered us up, Amy laid out the sales pitch (which was very compelling), and Linda ran our card. They then charged us 2x for our membership. This was in November of 2025. After we realized we were double charged we have been trying to get someone to fix it. After 4 hours on chat with Justin (who is not professional) He said we would have to do a charge back to our credit card. They now say the merchant account they used was closed and thats the only way they can refund. TOTAL BS. WHAT A GROUP OF SCAMMERS. DO NOT FALL FOR THIS. DON NOT GIVE THEM ANY MONEY. IF THEY MAKE A MISTAKE YOU WILL BE THE ONE WHO PAYS FOR IT.
Absolutely professional staff. I was very happy with everything all questions answered in a satisfactory manner. All my needs were met.
Fast and easy as yo could hopte
Rubin was professional, courteous, understanding and a pleasure to speak with.Rubin is an asset to your team.
According to TrustPlane, VacationOffer.com has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/vacationoffer-com