Trust PlaneTrustPlane
Video Camera Center logo

Video Camera Center

4.150 reviews
Last reviewed: Sep 3, 2025

Do you agree with Video Camera Center's TrustScore? Voice your opinion today and hear what 56 customers have already said.

videocameracenter.comMember since Mar 2026

Video Camera Center is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed September 3, 2025.

Customer Reviews

Write a Review
Filter:
50 reviews

Video Camera Centre is the best

Video Camera Centre is the best! Their team is responsive, and they ensured my order arrived safely. Highly satisfied!

Alonzo .S
Was this helpful?

Received my order

My initial order was lost in the mail, but I contacted their customer service and they were able to resend my item which I received last night. Great customer service team and the item was just as described!

Frances B
Was this helpful?

Great experience with Video Camera…

Great experience with Video Camera Centre! Easy communication, quick delivery, and top-notch products. 5 stars!

Arlo Brewer
Was this helpful?

Video Camera Centre exceeded my…

Video Camera Centre exceeded my expectations! Fast delivery and excellent customer service. Highly recommend!

Davis Yates
Was this helpful?

Had an amazing experience with Video…

Had an amazing experience with Video Camera Centre! Their communication was easy and quick, and they helped me get my order on time. Really appreciate the great work! 5 stars!

Rory Gonzales
Was this helpful?

Quick shipping and low prices!

Quick shipping and low prices!

Kevin Yang
Was this helpful?

No item received until today ( 1 month…

No item received until today ( 1 month after paying it). Parcel number is wrong. Tried to connect with e-mail - no answer.

Michael Heinle
Was this helpful?

Confusion

Thos order is not showing up on account. no communication either. have no idea whats going on. the order before this was cancelled by the company no explanation.

SB
Was this helpful?

As a creator with a digital marketing…

As a creator with a digital marketing agency, I am always looking for ways to improve my photography. Video Camera Center has such a large variety of camera equipment and their customer service is so personalized. I will 100% buy again!

Daniella Gershon
Was this helpful?

Quick and Helpful

Easy, quick and communicated with me asap to help me get my order in on time! Appreciate the great work

Chris Lindz
Was this helpful?

My order was taking longer than…

My order was taking longer than expected. When I contacted customer support about it they were very helpful and even offered to refund the shipping costs.

Nicolas
Was this helpful?

Great service, great experience!

Jacob was super helpful, parts arrived as expected and on time!

Andrew Cornins
Was this helpful?

Fast shipping

I got my order within 2 days of ordering, when i called and asked about the tracking number the person on the phone was very helpful.Overall very happy with my experience

Justin O'Donnell
Was this helpful?

You cancelled my order days after it…

You cancelled my order days after it was placed with no other communication.Edit: seller reached out after my review to explain the mixup. I appreciate they took the time to explain in the end.

Andrew Harrington
Was this helpful?

Good product.

Good service and a good product.Thank you

Al Nykyforchyn
Was this helpful?

Worth waiting for

I Have tried for a long time to get a head cleaner for my mini disc player, lens cleaners yes,but not head cleaners. I got both from the Video camera center in the. United states it only took 4 weeks and the price was very good, Thank you video camera center. David Rutter

Dave Rutter
Was this helpful?

Never received the headshells

Never received the headshells. No response to two emails and a phone call. I’ll have to open a case with PayPal. Not good.

THOMAS CRANDALL
Was this helpful?

Shipped immediately

Shipped immediately, no problems

Thomas Nguyen
Was this helpful?

Very poor customer service

Very poor customer service. My order did not arrive, contacted the customer service, they said they have opened a case with UPS and now it has been 2 weeks since, and I have emailed Jacob, the customer service person, 3 times after than but got no reply. UPS called me on phone and spoke to me 4 business days ago but this company does not answer and I am still waitiing for my refund. Very poor customer service.

ARJUN PARDAL
Was this helpful?

BAD EXPERIENCE. POOR CUSTOMER SERVICE

Send them email that I did not recieve my order and they did not responded to my email. Try to call them on phone and the phone number on their website is not a working phone nnumber

JASMINE
Was this helpful?
Cite this page

According to TrustPlane, Video Camera Center has a 4.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/videocameracenter-com