Failure to deliver services / Misrepresentation / Poor customer service
This project started in 2024 with a written contract stating the website would be completed in 6 months. It has now been over two years, and although Web Builder LLC claims the site is “close” to finished, we still cannot properly operate it.Multiple Web Builder LLC team members — Ronan, Liam, and Rick — were repeatedly copied on emails outlining ongoing issues, yet no one took responsibility or resolved them.The site continues to have backend errors, broken links, missing images, and product pricing issues. Our team cannot reliably manage products or content, which directly affects our business.We were promised a two-year window for fixes and revisions, then later told that period had ended and that we must purchase a maintenance plan just to fix existing problems. When we asked for maintenance plan options, they never sent them.We were also told to mark the project as “complete” so they could continue fixing issues — which did not happen.After more than two years, this has been a major waste of time and money. We would not recommend Web Builder LLC to any business.
Susan Rosales
DO NOT DO BUSINESS WITH THIS COMPANY
DO NOT DO BUSINESS WITH THIS COMPANY. They do not deliver on their promises. Total scammers. First I paid them to set up my LLC. They took my money and never even applied for one.Stay away from Alex. He's nothing but a liar.
Mike
These company are scammers
These company are scammers, the Sales Rep for Amazon FBA there promised to sell my inventory in 30 days since Feb 2/21/2025 and so far it did not sell, all kinds of excuses.I paid $ 4900 total and was promised to sell all inventory in 30 days, but all I sold was $ 500 total after 8 months.The main guy Ken Williams kept changing his phone number, then asked me to change my listings from Amazon to Tik Tok on November 7. But nothing was sold so far since Nov 7 from 80 items, Zero sales. I was promised they will buyback the rest of the inventory which is over $ 3000 on 11/15 but they ghosted me since then, no phone calls or emails answered, nothing like they never existed, you ahve been warned, SCAM ALERT !!
Charles Talg
I contracted Web Builders LLC on March 23, 2025
BEWARE!!! DO NOT TRUST ANY OF THEM!!! THEY ARE SCAMMERS!!! I contracted Web Builders LLC on March 23, 2025 for an Amazon store development package at a cost of $4,900 (approx). The sales rep quoted a projected $7,000/month revenue. After launch, revenue has been under $1,000. Multiple follow-ups produced no meaningful updates and they have been unresponsive. I am requesting a full refund!!!
Nola Marie Espinosa
This team is highly creative and…
This team is highly creative and extremely motivated. I got my website made and I am quite impressed with the results. I am now getting my second website made by them. Highly recommended.
Abdul Aziz Khan
Ronan Nelson was excellent to work…
Ronan Nelson was excellent to work with. Professional, diligent, creative and responsive. I highly recommend Web Builder LLC. Please work with Ronan for all your website building needs.
Natalie Jairath
Rob Garner and his teams were very…
Rob Garner and his teams were very helpful in developing my website. Rob, is exceptional in understanding my needs while offering solutions for all challenge I was experiencing. Rob, communicate clear and deliver the task on time. I really want to say thank you to Rob Garner and his team. I recommend these team to anyone. Botechcosmetics LLC
Tameru Getahoun
Great experience with Web Builder LLC
I worked with Kelvin James and my experience was amazing. Fast response, high quality work and all information was clearly explained. I got a professional website for my business. I highly recommend this company.
Alejandro
I'm not techy at all but they worked…
I'm not techy at all but they worked with me and designed a site customized to my business - Emma is a rockstar and was always there to help me out with my hundreds of questions !! highly recommend these guys and gal.
Darrin Matthews
I worked with Rick Sanchez and the team…
I worked with Rick Sanchez and the team on my new website. It was a little slow but Rick was very professional and helpful throughout the entire process.
Leah
Recruiting business website
Ronan Nelson was very helpful and flexible although I really was not sure exactly what I needed in terms of a recruiting business website in the beginning. I was very happy he was always just an email or phone call away throughout the process. He was a very technical project manager and made sure everything worked as expected.
Tom Trese
Top Notch
Emma Hale and the entire team are top-notch professionals. Emma is kind, patient, knowledgeable, professional and creative. I highly recommend her and her team personally!
Cheryl Vanek
Mike Sissine
Ronan, working with you has been a pleasure. You were always communicative, responsive, and willing to go the extra mile for me. Admittedly, I was truly a novice at building a web site, and I appreciate your patience and pliability throughout the process. But what struck me most, was your ability to understand the way I perceived it, and then translate it onto the sight, just the way I envisioned it. You have been a committed partner, and your expertise and guidance were invaluable to me. I couldn't have done this without you, period! My name is Mike Sissine, I am the Controller for Young's International Cleaning Group, Inc, and I would recommend Ronan to anyone looking to build or improve on a web site for your company. Thank you.
Mike Sissine
Emma at Web Builder provided excellent…
Emma at Web Builder provided excellent customer service. She followed up with me to make sure that all that I requested for the website was done accordingly and she continues to make sure that everything is working as promised. Web Builder was a great choice and they are my go to company for websites as I have more than one that they’re working on and I trust them 100%. They provide excellent customer service and professionalism and I highly recommend them.
Renzo Minaya
attentive and professional
attentive and professional
Richard Templeman
Nice Experience
Emma Hale and her team @The Website Designs were very responsive and eager to implement our design and feedback. They went above and beyond.
JV
Easy to work with/great experience
Web Builder stayed in touch and kept me informed with updates. All I wanted was a simple website that would be easy for anyone to navigate. The gave me this in a reasonable time with a great value. Thank you Rob Garner and team.
Mark G
The webpage design looks great and very…
The webpage design looks great and very professional, great support from the design team specially Emma Hale
Juan Reyes
Top-Tier Web Development with Unmatched Support
I’ve been working with Web Builder LLC over the past two months to bring my dream website to life, and the experience has been exceptional. The website they’ve designed is of the highest quality, and the entire team—especially Emma—has been consistently professional, responsive, and dedicated. I’m extremely pleased with my decision to partner with Web Builder LLC and highly recommend them to anyone seeking top-tier web development services.
Mark
A big shout-out to Emma Hale and her team!
A big shout-out to Emma Hale and her team for building a quality, professional website for my business! I am already getting interested buyers for my products! Thank you thank you!!
Susan Haugen
