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Workable

2.750 reviews
Last reviewed: Jan 21, 2026

Do you agree with Workable's TrustScore? Voice your opinion today and hear what 129 customers have already said.

Workable is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.7 out of 5 stars. Last reviewed January 21, 2026.

Customer Reviews

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Very bad user experience and account management. Thinking of switching to TeamTailor when subscription is over.

Account managers are useless and add no value. All escalations and requests are ignored.Very buggy integrations, API is not stable, frequently have data drop-off and errors.The product team has no proper roadmap and user empathy or communication plan. They change features without any user updates, which breaks existing workflows without giving advanced notice. The reporting feature is very very bad. When you click download, you might expect to get a file download but they actually send you an email 10 minutes later with another link to download the report! Ridiculous.Thinking of switching to TeamTailor instead once this subscription is up. The TeamTailor AM said that they would provide full support to migrate all Workable data over to the new ATS.

MKL Implementation Email
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AI could be better integrated.

AI could be better integrated.The AI key words when writting an job add could work better and cpuld be automatically filled in with the criteria I choose not the ones the systems picks up.Also there shoul be more ways to filter the candidates by year of study, faculty, location, experience in the domain we are interested in.

B Raluca
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The tool is not user-friendly

The tool is not user-friendly. It lacks many key functions, is slow, and makes collaboration difficult. I would never consider inviting hiring managers into the system.I’ve only used it for three months, but I’ve worked with TeamTailor at other companies, which is far superior in comparison. Workable’s customer service has also been very poor.Overall, the platform creates more problems than it solves. On top of that, it was not possible to switch from an annual subscription to a monthly one once you were locked into a yearly plan, something I find completely unreasonable.I wouldn’t recommend this platform. Unfortunately, we’re stuck with them for one more entire year. Can’t wait to get rid of it!

Nellie Månsson
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100% would recommend!

Great team, Super helpful! Always keeping us updated on roadmap developments and always happy to explore how they can help us even further!

Simon Spencer-Rouen
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They have optimised the way to recruit digitally

They have optimised the way to recruit, enabling you to do it quickly and efficiently, while it is easy for you to maintain control.

Phil Kaloheretis
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PEOPLE BEWARE

PEOPLE BEWARE! This job will dangerously cause you hardship instead of helping you out. They say job is easy. All you do is deploy jobs online and only an hour of your time for 7 days. At the end of your 7days, the $500 that is allocated to you, can be withdrawn. Sounds good right? First day, they will teach you how to deploy jobs. If you get an “HP” job ( Hiring Process) which also say Immediate Hiring, you were to get 30% commission. But, the HP job is asking for certain amount. And it is not just a small amount. Your mentor will tell you that because you are in training, she will take care of the amount. At the end of training, you are able to withdraw the money you earned for that day. Day 2, you are now on your own You get another HP job. The asking money is more than $500 that was allocated to you. This time your mentor tells you, “ oh wow! You got an HP job! That’s awesome! Those are rare to get. “ They will also lure you in by saying you get more commission for that. This time they will also tell you that in order for you to get the commission and finish the 18 deploy jobs, you will need to use your own money to finish the HP job and you will get more in return. But what happens if you don’t have enough money? You can’t finish the job and you can’t get paid. They push you to find other ways to find money to finish the job. And I will tell you it is not just something less than $100 to fulfill the amount asking. It has been 5 days now that I can’t get paid because my mentor told me in order for me to move forward and get the big pay out, and to get the money I already put in, I have to complete the HP job. The asking was $1735. I already have put in $500 of my money prior to it for another HP job. But because of what she had asked me to do, my money is stuck. They do not tell you all this prior to working for them. This complain doesn’t care about you or what happens to you. They don’t care about what repercussions it caused you. They just want you to finish the job. They don’t tell you that you will need to use your money to make it work. They scam you to do the job. I WILL NEVER EVER offer this job to anyone! This is not a job! This is a scam! I don’t even want score it with a star.

Raquel Cruz
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Much needed new feature

Workable is always nice and easy to use, but there’s one feature we are really missing as a team: the ability to handle internal applications directly within the system.Ideally, we could create a job, generate a link and share it internally so that employees can apply directly through Workable without having to publish it on the career page. At times, we receive up to 100 internal applications via email, which then have to be manually added to the system. It honestly feels a bit like the previous century!This feature would be a huge improvement and make the internal recruitment process much smoother. Thank you for considering it!

Olga Uusmaa
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It is a relatively straight forward…

It is a relatively straight forward system to use and is great for working with international teams.

Stephen
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Positive experience with Workable

We are very happy with Workable. It is easy to use, keeps our recruitment process organized, and gives candidates a smooth and professional experience. The collaboration features help our team work efficiently, and the tool fits perfectly with the needs of a growing startup. We can truly recommend it.

Ramune Bauer
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Wonderful ATS

Great ATS, they added many features over time, very user friendly and easy to navigate.

OC
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General remarks

I find that the tool lacks user-friendliness and colour compared to tools such as Teamtailor.I regret that we do not have the option of using the tool in French.Finally, it is a shame that we can comment on the candidate for the position in question but not on the candidate in general, so that we can retrieve this information when the profile is reworked for another application.Finally, when we have to create a search, create the job and the hiring plan at the same time, it is a bit restrictive. Checkboxes to indicate what should be published or not would be easier. Thank you for taking my comments into consideration.

Dominique DUFOUR
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Powerful tool

Powerful tool, user-friendly, fast customer support, unlimited options to make our lives easier :)

Mary Bafataki
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Friendly Interface & Connections

Easy interface, multiple connections with job sites, easy admin

Stathis
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Reliable, User-Friendly, and Supported by a Great Team excellent experience with…

I have had an excellent experience with Workable from start to finish. Every account manager, support agent, and team member I have interacted with has been consistently professional, extremely helpful, and genuinely friendly. Their responsiveness and willingness to go the extra mile to resolve questions or issues have always stood out.The platform itself is intuitive and reliable, but what really sets Workable apart is the quality of their customer service. It is clear that they care about their clients and take pride in providing timely, thoughtful support. I always feel supported and confident knowing help is readily available whenever I need it.I would highly recommend Workable to any organization looking for a strong, user-friendly recruitment solution backed by an outstanding support team.

NH
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Workable is a great software for…

Workable is a great software for HR&Recruiting purposes. It's easy to use and has an intuitive interface. If you have some questions or feature requests, their support team is very responsive.

Iryna Skasko
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As a recruiterWorkable Review — Streamlining My Recruitment Process

As a recruiter, I can confidently say that Workable has made my day-to-day work significantly easier. The platform does an excellent job of helping me collect, organize, and structure all the information I need about candidates in one place. Its intuitive interface, smooth workflow, and clear overview of each stage in the hiring process allow me to stay efficient and focused.I especially appreciate how effortlessly I can track candidate progress, review notes, and collaborate with the team. Everything is centralized, well-structured, and easy to access — which saves me a huge amount of time and removes unnecessary friction from the recruiting process.Overall, Workable is a powerful and user-friendly tool that genuinely improves my productivity and keeps the hiring process clean and organized. Great platform!

Alex Bondari
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a value adding hr tool

great functionalities and customer serviceit is a really value adding tool for both hiring and managing talent!

Ioannis Magkafosis
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Great platform

I've implemented workable over 1 year ago and it's been amazing for the business. We get our roles advertised on approx 20 different job boards in the UK and through their partnership with LinkedIn and Indeed we get our jobs there too without having to pay expensive licenses with them directly.During the implementation they were very helpful and easy to reach out to, it has been a really great platform for us and we've renewed our contract with them without thinking twice.

Gloucester Customer
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Good ATS with some improvements.

Workable is a great ATS and has been quite customisable to a degree. I prefer a visual workflow and the ability to personalise this, and each stage. The reporting is good but could be improved.My only reservation with Workable is that it is moving into more of a HR platform, having our own in-house platform for this we don't benefit from these features but that's specific to us. The support team are really responsive, often it's a deeper issue that needs to go to the developers but we always get a friendly response. We've had workable for about 4 years and I don't think there's an alternative we'd consider.

Lilly
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Unwanted Third Party

You use the easy apply option on linkedin but the company sends your data to worktable without previous agreement.

Tyvy
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Cite this page

According to TrustPlane, Workable has a 2.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/workable-com