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Written Word Media

4.04 reviews
Last reviewed: Mar 5, 2026

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writtenwordmedia.comMember since Mar 2026

Written Word Media is an online company. Based on 4 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed March 5, 2026.

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4 reviews

5 Stars!!

These people are infinitely helpful, and answer my queries promptly when I contact them. Written Word is reasonably priced and has a good reader base for authors looking to promo releases or sales or backlist. They sail a good ship!

Susan D.
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Sarah S of Written Word Media has made…

Sarah S of Written Word Media has made all the difference to my writing experience. My Freebooksy campaigns have sky-rocketed. DONT BOTHER WRITING UNLESS YOU USE THESE PEOPLE - THEY DELIVER UNINMAGINABLE FIGURES.

A happy customer
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Reneged on a promised refund!

I received this letter promising a refund....and have received NOTHING! Crooks of epic proportion!Hi Thomas,I'm sorry you had a disappointing expierence, I know that can be extremely frustrating. Whenever authors have poor performance we issue a full refund, and we will do the same for you. You should see the refund back on your card in 3-5 business days.Regarding your actual campaign with us, I looked up the results of your campaign and here's what I found.We sent your book out in two newsletters. Your book got 15 clicks from NewInBooks and 17 clicks from Bargain Booksy. These results are well below average for what we typically see in your genre, and definitely warrant the refund. Your author interview was published on November 13th on NewInBooks and can be see here, we also published it on the Business and Finance section of NewInBooks here. Additionally, your book is running on a Facebook Ad campaign. This campaign has 3,920 impressions and 25 clicks so far and this campaign is slightly below average for business books. This campaign still running and scheduled to end on 11/15.I appreciate you reaching out to us with your feedback. We work hard to build promotional products for Authors, but we cannot improve without hearing difficult feedback from our customers.Thanks,Ferol Vernon

Tom McQueen, M.Div.
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They solved situation!

This has been resolved by company, I am happy for resault!A Deeply Disappointing Experience with Written Word MediaMy experience with Written Word Media has been nothing short of a disaster. This disengaged company relies heavily on AI instead of truly understanding and promoting their clients' books. The AI-produced quick images and sentences that I was expected to share on Facebook were lackluster, and their productivity was virtually zero.Their lack of customer focus was evident, as my book, which is about business and money, received inadequate promotion. Despite opting for the "promotion extra everything" package, there was nothing "extra" about it other than the price. I fail to comprehend how they have the audacity to continue providing such poor service.More authors need to start writing honest reviews. My book, titled "The Ultimate Trading Guide: Success in Trading," is an excellent read, which you can see for yourself at Amazon. However, this incompetent company clearly does not know how to promote a business-related book. While I cannot speak for other categories, I will absolutely never use this company again, and I strongly advise others to avoid doing so as well

Hanna
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According to TrustPlane, Written Word Media has a 4.0/5 rating based on 4 verified reviews as of April 2026. Source: trustplane.app/company/writtenwordmedia-com