Great Scanner!
Perfect for our Dental office for scanning insurance cards. We also scan driver's license and use the image for patient photos. Very easy to set up and efficient to use.
Mark
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Ambir Technology
4.125 reviews
Last reviewed: Oct 24, 2019Do you agree with Ambir Technology's TrustScore? Voice your opinion today and hear what 26 customers have already said.
www.ambir.comMember since Mar 2026
Ambir Technology is an online company. Based on 25 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed October 24, 2019.
Customer Reviews
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25 reviews
Works great in my office
Works great in my office. Easy to use and portable.
Amelia
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Really did not want to give any stars
Really did not want to give any stars. We have needed repair kits for our scanners since last year and they are never in stock. We placed 2 orders and no one contacts us to tell us that they are out of stock. We call after our order does not show up.
Ambir Technology Customer
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Very good!
Everything from placing my order through installation has been a breeze. We have only had very good experiences with customer support at Ambir!
Julie T
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Product doesn't work as advertised
Product doesn't work as advertised. It does not scan to Outlook.Nice try trying to blame it on me in your reply. But I did buy the model with Abbry business card software and it still doesn’t work with Outlook. I contacted tech support and they admitted it is a product flaw.I spoke to ABBRY tech support and they said the product does not work with Outlook 2019 and they were stunned that Ambir was still selling it. Also, your website does not have a chat button as you claim.
no name
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GREAT PRODUCT
GREAT PRODUCT, EASY TO SETUP AND USE
James Bryant
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Love the Scanner
Love the Scanner. Does exactly what it was touted to do. I can now enter my receipts in to Neat with ease. Thanks
Ambir Technology Customer
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FALSE ADVERTISING - PRODUCT DOES NOT WORK AS STATED
We ordered what we were told was the only compatible scanner with Athena. After receiving the scanner, we had difficulty connecting the scanner to our computer. We downloaded the software as instructed. We contacted Athena who stated to contact Ambir. We contacted Ambir who stated to contact Athena. We then had our IT person look into the issue. Even our IT person had issues downloading the software. After a few weeks of no progress and getting the run around, I contacted Ambir and requested a refund. Per Ambir, there is a particular person who we need to speak to that "knows all things Athena". We left a message for him to return our call. After 2 days of not hearing from him, I called and spoke with him. He stated, "there is NO scanner that will work directly with Athena." Their scanner is just like any other. I told him that within the last 2 days, I had heard that there is an additional software that we must purchase from them in order for the scanner to work directly with Athena. I also learned that we must pay monthly for the subscription to be able to continue to utilize it. He stated that program is no longer available due to lack of revenue generated with the software and the issues they have had with it. I also told him they are falsely advertising their products. Their website advertises use with Athena. Per Athena, they were told Ambir was the only scanner that could be used with their software. I stated I wanted a full refund. I had to pay the $25.00 shipping cost to send it back to Ambir. Ambir received the scanner back on 02/07/2019, per UPS, and as of today, 02/19/2019, they still have not credited our credit card. I called today to follow up on the request. I was told the refund was processed while over the phone and was given a reference number. I also asked the rep to please send me a receipt showing the refund. I have yet to receive it.____________________________________________________Response to Ambir's response:The refund was not placed on the 11th. I spoke with Lisa yesterday who processed the refund while we were on the phone, back to the credit card used to purchase the scanner. Ambir received the scanner back on the 11th, per UPS, however Ambir never processed the refund back to the credit card which was used to purchase the scanner. I know this from speaking with Lisa, at Ambir. Lisa sent me the receipt on yesterday, via email. The receipt you sent me today does not reflect the credit card being refunded, it simply shows a credit to our Ambir account, but not the refund credited back to the credit card, as requested.
Ambir Technology Customer
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The scanners came in a timely manor
The scanners came in a timely manor. They were easy to set up, and install. I would recommend them.
Ambir Technology Customer
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I bought the TravelScan Pro 600ix to…
I bought the TravelScan Pro 600ix to simply zip family photos through at excellent resolution. I LOVE IT! Very high quality and efficient.So thankful for Ambir Company!!
Mary Sheehan
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no customer support
no customer support. ordered parts don't fit, they sent the wrong ones.
Palm Springs Healing Center 2
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Partnering with Ambir
As a technology reseller, we look for partners that manufacture a great product for our clients and terrific customer service for us. Ambir is delivering on both of these. Bob Scaglia, our representative within Ambir, is there for us during every step of every project. We offer Ambir products to our clients with complete confidence.
Technology Reseller
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Very professional and not too expensive…
Very professional and not too expensive for a repair. Turn around time was about 2 weeks. Not bad due to the fact that we had two other scanners that we could use. I will use them again. Very satisfied.
Barker's Cardiovascular Center, LLC
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This product worked seamlessly out of…
This product worked seamlessly out of the box with the Neat program that I use.
Lora D
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Ordered device 3 weeks ago....still…
Ordered device which shipped same day and arrived as expected. Happy to do business with Ambir Technology!
Elmore County Eyecare
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Every time I receive the best service
Every time I receive the best service! The rep is friendly, helpful, and walks me through every step!
Josephine Okwechime
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very bad
very bad product. i bought more than 20 ID Scanners, after 3 to 6 months some scanners given result black image only showed not given original image. I contact support team. help us. very bad supporting and very bad product.
Osama Salim
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The equipment is solid
The equipment is solid, and works well....when it works. I can't attribute the problems directly to the Scan Pro 667ix because we are required to run the scanner through Athena Health software. The issue could be software related, or hardware related, but in either case, I find that about 1x/day to 1x/week, it just stops working altogether. The only solution is to restart the Ambir software. It's not that big of a deal, but it is annoying.
Quentin
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They were very helpful.
They were very helpful.They got me what we ordered very quickly.Great experience.
lrholtzman
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EXCELLENT...I GOT MY ORDER THE NEXT…
EXCELLENT...I GOT MY ORDER THE NEXT DAY...GREAT JOB !!!!!!
Lennie Pelina
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Cite this page
According to TrustPlane, Ambir Technology has a 4.1/5 rating based on 25 verified reviews as of April 2026. Source: trustplane.app/company/www-ambir-com