Horrible, painful experience today
Horrible experience today. They start the movie half an hour after showtime, and you are forced to watch horribly boring commercials over and over, Yes, they show the same ones again anad again. The screen was tine, the theater was 90% empty. Large popcorn was $30. Insane ripoff. Unimaginable in any other country. Why do they hate their customers so much? The seats were so uncomfortable. You couldn't sit up straight or even get your legs comfortable because the seats are too low to the floor. I can watch a movie in my home in comfort, for very little money or for free. I will never return to an AMC theater or any other movie theater. And, the movie was awful.
Robert M
Everything was terrible floors dirty
Everything was terrible floors dirty, bathroom unusable, food far to expensive and poorly done, seats are gross, and then there is no good movies to see that's worth the entrance fee.P.s. AA stole 99% of my stock as well so **** your theater I'll stay at home.
robert Palkovitz
Reviewing Gulfpoint 30 in Pasadena TX…
Reviewing Gulfpoint 30 in Pasadena TX area. It’s not always the cleanest, but not filthy either. Overall I’ve always had a good experience there, and I’ve been there MANY times over the years.
Christina DuPont
It is Stinken horrible
It is Stinken horrible
Pamela Contrera
Went to see the movie Melania at the…
Went to see the movie Melania at the AMC theatre in Forney, Texas the theatre was freezing cold. We checked other theatres and they were fine. When we talked to the assistant manager afterwards he said no other complaints but with a smirk. Everyone else coming out were cold. Definitely Political retribution.
Larry
AMC Theatres is not bad
AMC has paid their bartenders a very low salary, and it's true that tips compensate, but tips are not good at all locations. And, not only that, but AMC's alcoholic drinks are probably the most expensive movie theater alcoholic drinks in the whole world. As a bartender, you really have to be a very strong person to be able to inform guests how much what they want to order costs and to be able to accept many guests punishing you for the high prices by not tipping you. AMC is not going to change anything ever. I'm submitting a review only for the interests of the general public. In my opinion, AMC believes they're the very smart and infallible people and all of us are inferior to them, according to them.But, I also want to let people know that AMC easily fires their employees. They have their rules and nothing matters to them when they fire people. My advice is to make sure you are fully aware of all you should know. I believe that you can have great experiences working at AMC. Just don't expect them to be understanding if you make a mistake. It's not a bad place to work, really. The best thing for you to do if you work for AMC is to think of your employer as a robot, and it can be a very fun place to work.
LWCr
Company could use better customer…
Company could use better customer service.
Suz Gaines
We paid $39.00 for popcorn and 2…
We paid $39.00 for popcorn and 2 sodas!!!We paid 7.99 for each of our tickets which wasn’t bad but when we ordered the popcorn and 2 sodas our final bill was $43.!!!! That is RIDIULOUS! What is wrong with this picture?!? My husband also sat in a seat that had spilled soda and his jeans were soaking wet when he left. We will not go back anytime soon until they get these prices under control and monitor the cleanliness of the seats! No wonder the theatre was practically empty on a Sunday afternoon!
Lee Sacosky
Poor Programming
AMC is making huge mistakes in selecting and avoiding which Movies to play at what times in which theaters. Previously their programming was very favorable. Many of my friends have now unsubscribed from their A-list as a result. I used to love AMC Theaters but not any more.
Tejas Mehta
AMC POPCORN BUCKET GONE AS OF 2026
I have been an AMC Stubs member for several years. My wife and I are semi retired and go to watch about every movie that comes out at our local AMC theater. We spend alot of money there buying all the concession stuff etc. One thing we always did though was we buy the annual popcorn bucket at the beginning of each year. It started out about 15 to 20 dollars 5 years ago. It was a plastic bucket and you could bring it in and get a bucket of popcorn for about 5. Normally a large popcorn is about 11 dollars so it was a good deal especially as much as we went. Now tonight Jan 3rd we just went to the AMC and found something out that has just ruined it for me with them. They have now gotten rid of the plastic popcorn bucket. They have substituted it for another so called popcorn deal. You now have to pay basically 30 dollars and (if ) your an AMC stubs member they put that info on your account and you can buy popcorn for half price. This is what disturbs me about this. First they are now charging more money for the previous deal. Next you get no nice bucket with a lid to put your popcorn in and take home if you dont eat it all and 3rd they aren't offering the deal to anyone but AMC Stubs members. Now yes I am a Stubs member so I can buy the deal but now what about the thousand or millions of people that would normally buy the bucket deal every year to save a little money but now if you don't pay for that 25 dollar monthly AMC Stubs deal you can't get the popcorn deal. It. Is a way to try and corerce more people in paying for the Stubs memberships but guess what. Its not gonna happen. People's not gonna pay 25 dollars each month for a Stubs membership per person to get a little discount on their popcorn. Not gonna happen. Also one of the employees told me themselves that lots of people would buy the popcorn bucket deals for family members for Christmas and birthday gifts but guess what. Can't do that now unless you pay 25 dollars a month for a Stubs membership. Leave it up to a bunch of stupid ass corporate people to screw up a good thing. I hope this back fires so much for them. These companies can't leave well enough alone.
Randall Dunn
AMC Theatres Avoids Letting You Cancel Membership
AMC Theatres makes it difficult to CANCEL your paid membership!! I've been trying since Dec. 2nd, 2025 to log in and cancel before auto-renewal date on Jan 1, 2026, but it wouldn't allow me even though I left several messages with customer service.
Marjorie
Closed-Caption Devices Unreliable
The front desk, ticket takers & all the theater staff are gracious, helpful and nice.it is NOT thr employees i write about. My complaint concerns their closed caption devices for the hearing impaired that fit into the cupholders in seat armrests. They often don’t work. I’ve often had to get up during a movie to go to the lobby to replace them. Yesterday, I believe the problem was no signal in the auditorium. This technology is flawed. Please AMC update it for us regular movie goers. My experiences with it make me less likely to go to the theatre rather than wait to stream a movie, and I love going to the movies.
LMC
Customer.
Went to the Eastcase #9, Ft. Worth Tx. On December 24th, 2025. Customer service was horrible, ordered one alcoholic drink before my movie started. Paid for my drink, along with a tip. Then told I wasn't allowed to have that drink. Never going back to any AMC again.
Mike Lowery
Outrageous, could've been way better
They charged us around 63 dollars just for a large drink, 3 small popcorns, and 8 fried cheese sticks... Atleast the movie experience was okay-ish, the movie was shaking the floor as a big footstep happened or some loud noise played. That was immersive and definitely earns a star, but the ads just ruined the hype I had! I understand it's costly to maintain a whole buisness, but they had maybe 20 or 30 ads play total, BEFORE-before the beginning of the film.. This was something I'm honestly used to, I don't pay for YT Premium and I watch a lot of ads, but the second layer of ads truly broke me- maybe 1 to 2 minute full ads for other movies, after you think it's finished, just more and more come.. and they're as loud as the movie itself! Loud ass rumbling left and right, when the first movie ad played, I almost actually stood up and started leaving lmao-
Shawty Shoddy
Changed my AMC Stubs membership expiry…
Changed my AMC Stubs membership expiry date because THEY made a mistake. If this is how you treat loyal customers I'm out first available chance.
Kevin B
AMC is a far cry from Carmike!
AMC is a far cry from what Carmike was, and in Columbus, GA we are stuck with them. Their theaters are often nasty and smelly (floors always sticky), drink machines are consistently out of product, and young employees are not skilled in proper customer service behaviors. It's obvious that owners were not interested in making improvements like changing out old squeaky seats, etc. On big movie debut weekends, they are usually understaffed and often have problems with theater temperatures, especially in the Summer. Today may be my last visit for a very long time. Makes me want to just invest in a better home system and forego the entire theater experience all together. Or just bring back more Drive-ins!
Roxanne
Zero stars if I could:
Zero stars if I could:Just watched Demon Slayer in the theatersFirst off: Movie was awesome!Second: THE SCREEN WAS CUT IN HALF, BOTH THE TOP AND.BOTTOM HAD PARTS CUT OFF ITThis was pitiful. I know my next watch of this movie will be great full-screen, but screw this crappy theater.
Zeke Hicks
Zero values and zero customer courtesy
This movie theatre is a disgrace with associates that lack zero integrity. Someone used my card to purchase movie tickets and the customer service is horrendous to say the least. This happend in August 2025 and here I am almost two months after trying to get a response from someone. Don’t bother with the amc contact form online because you will NEVER get a response. If you can buy tickets elsewhere please do because you are in for a disappointment in more ways than one.
iris colon
45 minutes wasted
45 minutes worth of ‘previews’ before the movie? Why!
Klo
This place sucks so hard
This place sucks so hard. We thought we accidentally paid to see commercials. 0/10. Had to add a star to write the review
Aden Hofmeister
