Refund almost anything
Refund almost anything, ask you to first ask your home country insurance before using their service which gives them sacred opportunity to not do their job.
Do you agree with Aonstudentinsurance's TrustScore? Voice your opinion today and hear what 10 customers have already said.
Aonstudentinsurance is an online company. Based on 7 reviews on TrustPlane, it has an average rating of 1.1 out of 5 stars. Last reviewed October 10, 2024.
Refund almost anything, ask you to first ask your home country insurance before using their service which gives them sacred opportunity to not do their job.
It took me so much time to have my refund, I had to call them tons of time and wrote so many emails because I was being ignored.
They take 3 months to process claims, and they reject any medications receipts and invoices, no matter what the medication is.
Went to see a doctor in beginning of march and opened claim on the same day on their website. It’s been almost 3 months and the claim is still being processed. It is an EU-wide legal requirement to process claims under 30 days and on their website they promise to process them in 5.Also, againts the promise on their website ”FAQ”, they’re unable to provide a Guarantee of Payment for a MRI that the doctor referred me for. They direct me to AIG and they refuse and ask to contact AON.
Incompetent, inefficient and destructive pointless rules.
Worst company I've ever had to deal with. I've had insurance with them for over a year. They take sometimes 3 months to reimburse costs (all of which you have to pay upfront and then submit a claim) and the customer service is horrible. I've been trying to find out if a new doctor would be covered and have been put on hold for a representative for over an hour. I'm pretty sure they don't have anyone answering calls because this is always the case and I have yet to ever reach an actual person. The other option is to email them, which they then send an automatic reply saying they'll get back to me in a few weeks. Also, they sometimes do not pay back claims or get back to me about them at all.
Keep away! They cheated me for approx. 1500 USD. My U.S. university had a set of requirement for what the insurance should cover. I asked Aon if they met those requirements. They answered me back: "AON Student Insurance is definitely meeting the requirements." They did not. When I found out, it was too late to get another insurance, and I was forced to accept the school insurance premium that was 1500 USD more expensive that what I could have gotten otherwise. What a waste of time, money and energy that I could have used on concentrating on my education instead. Now they are even giving me trouble getting a full refund. How much more life shall be wasted on this? Do yourself a favor. Keep away.
According to TrustPlane, Aonstudentinsurance has a 1.1/5 rating based on 7 verified reviews as of April 2026. Source: trustplane.app/company/www-aonstudentinsurance-com