My order was delivered on time and very…
My order was delivered on time and very pleased with the item.
Faustina
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Cartshine
3.88 reviews
Last reviewed: Mar 5, 2025Do you agree with Cartshine's TrustScore? Voice your opinion today and hear what 9 customers have already said.
www.cartshine.comMember since Mar 2026
Cartshine is an online company. Based on 8 reviews on TrustPlane, it has an average rating of 3.8 out of 5 stars. Last reviewed March 5, 2025.
Customer Reviews
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8 reviews
Product was as described and timely…
Product was as described and timely delivery.
Manu
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Good company
Robert has been very helpful and this company are trustworthy. I would have confidence in dealing with them again.
Teresa Burston
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Prompt delivery
Prompt delivery . Like the website .
Susan
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Excellent Customer Service
Excellent Customer service when resolving a problem and arranging for a prompt return and and refund.
Brian Hoare
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I bought a smartwatch from this website but by the time it arrived I realised I didn
I bought a smartwatch from this website, but when it arrived I realized that it is not what I need. So I returned it. Everything was fast and free, exactly as advertised. Robert was very helpful, thank you so much
Mark
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Extremely poor service.
Extremely poor service.I would not actually give this company one star.04 January 2024, I purchased 1x BodySmaart Glucose, Blood Pressure and Heart Rate Monitor Watch – Silicone Black, for £67.49 from Cartshine. My bank account was debited immediately. On 12 January24, I informed Cartshine that my order had arrived, however, there was no watch, instead I received a small package containing three rolls of tape (value no more than a couple of £).I was asked to photograph the item I had actually received and send the images to them for investigation, this I did. I was never updated regarding their investigation. I submitted a letter of complaint; no response was ever provided by Cartshine.I asked for a return label which was provided and I returned the incorrect item. Between 12 January 24 and 5 February 24 (@ three weeks), I engaged in email tennis with someone called ‘Robert P’ and the Cartshine help desk, in total 20 email transactions took place.On 07 February 24 I received two emails from Cartshine advising that a refund had been authorised, the next day I received the full amount. This may have been as a result of me making a formal complaint against Cartshine via my bank. Cartshine took possession of the incorrect item on 25 January 24, it took @two weeks to receive my refund. Cartshines website looks very professional and states ‘Easy Returns Don’t like the product? Not as described? We’ll refund you straight away’ – this is not at all correct. The links to the website don’t work and it extremely difficult to find relevant information.The only contact with this company is via email.I would definitely not recommend purchasing from this website or company and certainly will not be using it again.
Chris F
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Awful experience.
Also known as COOLSTATICGIFTS. Awful experience.After 3 weeks of waiting for an order we decided to pull the plug and request a refund.Customer service not much of a help.
Marty
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According to TrustPlane, Cartshine has a 3.8/5 rating based on 8 verified reviews as of April 2026. Source: trustplane.app/company/www-cartshine-com