Full Refund if it didn't fit.
Updated review: I received an email and they will reimburse me for the dress in full.Thank you!
Ledda Valdebenito
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CoutureCandy.com
3.550 reviews
Last reviewed: Mar 6, 2026Do you agree with CoutureCandy.com's TrustScore? Voice your opinion today and hear what 927 customers have already said.
www.couturecandy.comMember since Mar 2026
CoutureCandy.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.5 out of 5 stars. Last reviewed March 6, 2026.
Customer Reviews
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50 reviews
I thought i ordered a blue dress
I thought i ordered a blue dress; the blue color was in a picture at my order processing page, however it was listed as "oyster" and a beige dress arrived. I do not want a beige dress, very disappointed !
T Swides
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Its a SCAM
Its a SCAM! They dont advertise the dresses correctly and deliver some crappy things, dont accept returns, or have a customer service. It is more of a headache
Aliza Rozen
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The dress itself was beautiful
The dress itself was beautiful. My only concern was how cheaply it was delivered. The packaging bag was cheap, a box was the best option for the delivery. This made some of the beads to come loose because the package was just thrown on the porch. Presentation matters.
Doris Uwaezuoke
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I love how fast and pretty are the…
I love how fast and pretty are the dresses that I got. 😍
Ana Russel Blanck
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Beautiful dress this is the 2nd gown…
Beautiful dress this is the 2nd gown I’ve purchased in a year and never disappoints. Will definitely purchase more
Tytiana Dennis Financial Empowerment
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The dress was too small
The dress was too small, I I need to pay for return shipping that’s not fair because I paid for shipping and would lose a lot of money
Blue Sky
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Was hesitant but pleasantly surprised.
I’m not gonna lie, I was hesitant to order my daughter’s quinceañera dress from here since I read so many mixed reviews. But, I was pleasantly surprised. Not only did I get an amazing deal, but it was absolutely breathtaking. I saw on UPS label it got shipped directly from the Mon Cheri distribution warehouse (the parent company of the princesa Ariana Vara dress I got her). Honestly, i’ve realized that the majority of the people that are complaining about this place are the ones that are trying to do exchanges and returns. My advice is that you make sure that size you’re getting is accurate. Even if you have to go to a local boutique to try on the brand dress you want to buy. That’s what we did. We tried on an Ariana vara dress at a local boutique and then turned around and bought it for $800 less on their site. As long as your size is accurate, you should be golden! Definitely go for it.
Michael and Lynette Lozano
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Love it
Love it! Exactly what I wanted
Kristi Crawford
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AWFUL do not buy a dress from these…
AWFUL do not buy a dress from these scammers they sell out from under you and charge you right awayDO NOT BUY FROM THEM
Heather Wendell
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Beautiful dresses and easy to order online
It was very easy to order. The order came in very good time.
Tia Boynton
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Beautiful dress
Dress was beautiful and arrived very quickly!
Disappointed customer
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Health and safety concern
The delivery was fine and the dress itself was beautiful. Unfortunately, during alterations, three needles were discovered hidden inside the dress behind the jeweled design by the slit of the dress. This is extremely alarming and a serious safety concern. Because of this experience, I will not be ordering from this company ever again. Finding even one needle would be unacceptable but finding three is beyond concerning!!! 03/04/26: customer support reached out and offered me 15% in exchange of editing my review. Absolutely not.
Elizabeth “Liz” Thao
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The dress came in exactly as pictured
The dress came in exactly as pictured! In less than a week after ordering. Very impressed. Size guide was also on point. Very happy with our purchase!
Breanda Beach
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Absolutely do not shop here
Absolutely do not shop here. This company does not offer refunds and makes returns unnecessarily difficult and expensive for the customer.Despite being priced like reputable retailers, their customer service is extremely unfriendly and clearly not customer-focused. To return an item, they require excessive and unreasonable steps, including:Writing the RMA number and order number clearly on the outside of the package and providing a photo of itPaying for return shipping yourself (no return label provided)Replying with a UPS/FedEx tracking number or risk delaysSubmitting clear photos of the front and back of the item, including tags, before they will even process the returnFailure to comply exactly can result in delays or denial of store credit. This process is frustrating, one-sided, and feels designed to discourage returns altogether.There are many other retailers with better policies and far better customer service. I strongly recommend avoiding this one.
Shelley Sonnentag
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The dress was beautiful
The dress received was beautiful and wrapped nicely. It also came early! The dress looked exactly like the photo.
Alexis Nyarko-Appiadu
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Repeat Customer
I have ordered several dresses for my daughter who participates in pageants. We always peruse Couture Candy first because they never disappoint. The dresses come promptly and in perfect condition! Thank you, Couture Candy!
Julie LeFavor
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Exactly as described
Exactly as described. Fast service
Alicia Jenkins
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Perfect fit! Perfect price!
CoutureCandy had the exact dress my daughter loved for much less. The delivery was faster than expected. The quality of the dress was excellent! I would order again!
Greg
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Our order came next day
Our order came next day. Very impressed with the very fast turn around and website was great and easy to use.
Jennifer Schwartz Ruland
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Cite this page
According to TrustPlane, CoutureCandy.com has a 3.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-couturecandy-com