Absolute shambles of a company
Absolute shambles of a company. Turned up late. Very rude unprofessional staff. Refused to move American fridge freezer as they couldnt dissassemble fridge freezer doors. This was explained during the booking.Hence I asked for a cancellation which was agreed over the phone by the staff at my property who rang head office and a full refund was agreed. When I chased the refund later they said it was against company policy and they cannot refund. Set of cowboys! I am now considering legal action.
Khalid Khan
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